H4 Clincal Governance Flashcards
0
Q
What are the benefits of SOPs?
A
Quality and consistency of service Good practise achieved Invokes whole pharmacy team and clarifies roles Free up pharmacist time Advice and guidance for locums Training new staff Audit process
1
Q
What should be included in a SOP?
A
What should be done
When it should be done
Where it should be done and by whom
2
Q
What part of the dispensing process should SOPs cover?
A
Taking in prescriptions Assessment of prescriptions Making interventions and problem solving Assembly and labelling of products Accuracy checking Handing out prescriptions
