H & S care

Question 1

Name some examples of health settings…

Answer 1

• hospital
• dentist
• physiotherapist
• health care assistant
• Gp’s surgery

Question 2

Name some examples of social settings…

Answer 2

• nursery
• nursing home
• foster care home
• school
• therapist

Question 3

What is a service user…

Answer 3

a service user is someone that uses a service (categorized into client groups)

Question 4

What are the age groups…

Answer 4

• infancy(0-2)
• childhood(3-10)
• adolescence(11-17)
• early adulthood(18-29)
• middle adulthood(30-60
• late adulthood(60+)

Question 5

List the attributes needed to be a high intensity therapist…

Answer 5

• good at listening
• able to work fast
• provide supervision
• share decision making
• seek safety for people
• excellent communication

Question 6

List 3 attributes needed to be a midwife…

Answer 6

• identify high risks
• offer support
• promote healthy lifestyles
• supervise mothers in labor
• skills and knowledge remain up to date

Question 7

What is a skill…

Answer 7

a skill is something you can acquire in life that can be used in many different surroundings

Question 8

What is a quality…

Answer 8

a quality is a trait that a person has which makes them, them

Question 9

Scientific skills are…

Answer 9

• injections
• treatments

Question 10

What are the Practical skills…

Answer 10

• washing
• feeding
• dressing
• mobility

Question 11

Inter personal skills are…

Answer 11

working in a team

Question 12

What are the communication skills…

Answer 12

• verbal
• written
• non-verbal
• gestures

Question 13

What are the skills needed for a care home…

Answer 13

• confidence
• caring
• empathy/sympathy
• patient
• enthusiastic

Question 14

What is reminiscent therapy…

Answer 14

it is a type of therapy that uses all the sense: sight, smell, taste, touch and hear.

Question 15

What type of patients is reminiscent therapy used on…

Answer 15

Older adults, mainly people that face problems with dementia

Question 16

What is a setting…

Answer 16

a place you go to receive care

Question 17

What is creative therapy…

Answer 17

creative therapy is a type of non-verbal expression like art or music as a way to communicate feelings

Question 18

what are the benefits of hip surgery…

Answer 18

• able to walk again

Question 19

what are the four types of communication…

Answer 19

• gestures
• verbal
• written
• non-verbal

Question 20

List 3 things you do when communicating verbally…

Answer 20

• clarity (speaking clearly)
• pace throughout words to help remember things easier
• tone use a calm or firmer tone depending on the surroundings
• being para-verbal (how you pronunciate / emphasize the words
• using empathy to speak with emotion and give the patient the sense of value

Question 21

what do you do when communicating non-verbally…

Answer 21

• use different types of body language to match the conversation
• use appropriate touches like hugs
• use gestures to show people what emotions are being experienced
• use good posture to create a sense of good conversation flow

Question 22

When communicating, use SOLER, SOLER means…

Answer 22

S- sit squarely
O- open posture
L- lean forward
E- eye contact
R- relax

Question 23

When using written communication you do…

Answer 23

-legible handwriting
- clear message
- easy to read

Question 24

What is a legislation…

Answer 24

A law or set law that underpins and informs organizational policies and procedures

Question 25

What is a policy…

Answer 25

Policies are set guidelines or rules to show understanding of legislations and requirements

Question 26

What are procedures…

Answer 26

Procedures are set ways of doing tasks to meet policy and legislative requirements

Question 27

What are the relationships between legislations, policies and procedures…

Answer 27

• legislations underpin (is higher than) policies and procedures.
• policies and procedures meet legislative requirements and work practices

Question 28

What does underpin mean…

Answer 28

support, justify or form the basis of

Question 29

What does reflect mean…

Answer 29

to improve or look back on something that was done previously

Question 30

What does comply mean…

Answer 30

to act accordingly

Question 31

Name the regulatory and inspection bodies…

Answer 31

• Care Quality Commission (CQC)
• Office for Standards in Education (OFSTED)
• The Health and Care professions Council (HCPC)
• Nursing and midwifery council (NMC)
• Social Work England

Question 32

What does CQC regulate…

Answer 32

regulates health and adult social care services

Question 33

How do CQC inspect and regulate…

Answer 33

by monitoring and inspecting service in order to confirm whether they are safe, effective and well-led.

Question 34

What does Ofsted regulate…

Answer 34

regulates education, children services and schools

Question 35

How do Ofsted regulate…

Answer 35

Ofsted regulate by following the care standards act, they also give one days notice before hand.

Question 36

What does HCPC regulate…

Answer 36

register of health and care professionals

Question 37

How does HCPC regulate…

Answer 37

they approve programs followed against legislations and policies

Question 38

What does NMC regulate…

Answer 38

register to those who can practice nursing and midwifery

Question 39

How does NMC regulate

Answer 39

they set standards to meet criteria of work to be met so that nurses can deliver quality care.

Question 40

What does Social Work England regulate…

Answer 40

register of those who can practice social work

Question 41

How does Social Work England regulate…

Answer 41

by carrying a series of triage tests to decipher whether the grounds are reasonable for social work practice.