H&S Flashcards
Equality
ensuring people are treated equal and given the same choices
Diversity
recognising and valuing that every individual is unique and respecting differences
name the 6 Rights
what everyone is legally entitled to in legislation the 6 examples are
right to choice
right to life
right to confidentiality
right from protection from abuse and harm
right to equal and fair treatment
right to consultation
Right of choice
Gives individual’s control over their lives and increases their self esteem because it promotes independence
Right to confidentiality
information that should only be shared on a need to know basis
right from protection and abuse
safeguarding procedures should be followed at all times to protect adults and children in care enviroments
right to equal and fair treatment
individuals should be treated accordance with the law and their needs
Right to consultation
individuals should be asked about their views about what type of care they would like
Right to life
An individuals life is protected by law
promoting equality and diversity
care workers should challenge discrimination such as racist or sexist remarks made by another staff number
promoting individuals rights and beliefs
care environments such as hospitals could provide access to a prayer room or transport to church to help support religious beliefs
Maintaining confidentiality
information should only ever be shared on a need to know basis with practitioners involved with the individuals care
keep children safe and maintaining a healthy environment
health and safety procedures and legislation should be followed like having regular fire drills and risk assessments
working in partnership with parents/guardians
A child care environment should welcome parents and guardians by having open days or evenings where they can meet staff and look around the setting
Encouraging children’s learning and development
activities should be stimulating and interesting for them, and suited to their developmental progress
valuing diversity
celebrate a range of festivals with all the children and welcome signs should be in all different languages
ensuring equality of opportunity
meeting children’s individual needs whether those are cultural religious to do with mobility dietary or communication
anti-discriminatory practise
discriminatory comments or behaviour should be challenged
maintaining confidentiality
information should be shared on a need to know basis and have these talks in private areas
Examples of organisations that provide advocacy services
Seap
Mencap
Empower me
British institute of learning disabilities
examples of support groups
mind
age uk
headway
indirect discrimination
is when a policy practise or rule applies to everyone but it has detrimental effect on some people
What is discriminatory practise
Discriminatory practise involves treating someone unfairly or less favourably compared to other
direct discrimination
involves intentionally putting someone at a disadvantage or treating them unfairly based on their differences
Neglect abuse
this is when a carer fails to care for someone properly
physical abuse
this occurs when someone causes physical pain or threatens to hurt an individual
types of abuse
sexual
verbal
neglect
physical
psychological
verbal abuse
this could be name calling insults or swearing to try and humiliate someone or reduce their dignity or security
psychological (emotional) abuse
threats and constant criticism are examples of phycological abuse
sexual abuse
this would include any type of unwanted sexual contact when the victim is either dressed or undressed
prejudice
is when someone has a negative attitude towards or unfair dislike of an individual or a group of people. prejudice is often based on ill-informed opinion or inaccurate information
stereotyping
involves making judgements about individuals or groups of people based on prejudices it means making unfair assumptions that people with certain characteristics are the same
labelling
means to identify people negatively as part of a particular group the assumptions are all the same for example all old people are fragile an need looking after
bullying
describes a range of negative behaviours that can intimidate or harm individuals it can involve humiliating and insulting someone normally from a person with more power
how is disempowerment an effect of discrimination
individuals that have suffered from discrimination can feel disempowered they can feel a lack of control in their life especially when they are dependent of the carer abusing them
how is low self-esteem and low self confidence an effect on discrimination
it can be destroyed by discrimination leading to an individual feeling worthless
how is poor healthcare and well being an effect of discrimination
they may become withdrawn and isolated themselves to avoid the situation frightened about further discrimination in the future
9 protected characteristics
age
disability
gender reassignment
marriage and civil partnership
pregnancy and maternity
race
religion and belief
sex
sexual orientation
culture
refers to a group of people in society who share the same customs, language, dress beliefs and values
The care act 2014
Main Aim: To protect vulnerable individuals from mistreatment and improve the quality of care
- the local authorities have a duty to ensure that they promote an individual’s wellbeing when they are making decisions about their care (personal care, mental health, physical wellbeing, suitability of living arrangements, mental health etc.)
-continuity of care must be provided if someone moves from one area to another which ensures that there is no gap in the care or support the individual needs
-the local authorities have the duty to carry out Child’s Needs Assessments (CNA) for young people where there is likely to be a need for care and support once they reach 18.
-independent advocates must be available to accommodate the involvement of an adult carer who is the subject of assessment, care or support planning a care review
-adult safeguarding includes: responsibility to ensure enquiries into cases of abuse and neglect, establishment of Safeguarding Adult Boards and responsibility to ensure that information sharing and inter-professional working
-local authorities have to guarantee that there are preventative services in place which could help to reduce or delay the development of care and support needs, including careers’ support needs
the health and social act 2012
Main Aim: To enable patients to have more control over the care that they receive and those who look after them have the freedom and power to commission care that meets local requirements
-No Decision About Me Without Me is intended to be the guiding principle by which patients are treated. They have the right to chose their GP practice, consultant, treatment type etc.
-Clinical Comissioning Groups are GP-led bodies that commission primary health services e.g. GP’s, dentists and secondary care services provided by hospitals
-health and wellbeing boards bring together health and social care commissioners, councillors and a lay representative to promote joint working and tackling inequalities in people’s health and wellbeing
-public health: there is an increased focus on prevention with local councils taking responsibility for public health services and population health improvement e.g. obesity, screening and vaccinations
-health watch is an independent service that was created by the Act and it aims to protect the interest of all those who use health and social care services.
the equality act 2010
Main Aim: To make direct and indirect discrimination based upon the 9 protected characteristics illegal
* Prohibits discrimination in education, employment, access to goods and services and housing
* Covers victimization and harassment on the basis of a protected characteristic
* Reasonable adjustments have to be made by employers or providers of goods and services for those with disabilities
* Women have the right to breastfeed in public without being asked to leave except for at work
* The Act encourages positive action e.g. encouraging or training people to apply for jobs or take on roles in which people with protected characteristics are under-represented
* Discrimination due to association is an offence. (protects those associated with an individual with protected characteristics.
* Makes pay secrecy clauses illegal
mental capacity act 2005
Main Aim: To provide legal framework setting out key principles, procedures and safeguards to protect and empower those who cant make their own decisions
* A presumption of capacity- every adult has the right to make their own decisions and must be assumed to have capacity to do so unless it’s proved otherwise
* Support to make own decisions- an individual must be given all practical help before anyone treats them as not being able to make their own decisions e.g. presenting info in different formats
* Unwise decisions- individuals have the right to make what others may regard as an unwise or eccentric decision but everyone has their own preferences, values and beliefs that may not be the same as others and can’t be treated for lacking capacity because they have different thinking
* Best interests- action taken or decisions being made under the Act or on behalf of the individual who lacks capacity must do so in the individual’s best interests
* Less restrictive option- anything done for or on behalf of an individual who lacks capacity should be the least restrictive of their basic rights and freedoms
the children act 2004
Main Aim: To protect children at risk from abuse and harm
* Paramountcy principle- the child’s needs must come first
* Child has the right to be consulted
* Children have the right to an advocate
* Staying safe, being healthy, enjoying and achieving, making a positive contribution and economic wellbeing are universal ambitions for all children and young people regardless of background and circumstances
* Encourages multiagency working
* Created the Children’s Commissioner and set up the children’s safeguarding boards to help represent children’s interests
Track progress
data protection act 1998
Main Aim: To protect individual’s personal data
Personal data must be:
* Processed fairly and lawfully
* Used only for the purposes it was intended for
* Adequate and relevant but not excessive
* Accurate and up-to-date
* Kept no longer than necessary
* Processed in line with the individual’s rights
* Secured from non-authorized access
* Not transferred outside of the EU unless consent from the individual has been given
Name the 6 care act
The data protection act 1998
The children act 2004
The mental capacity act 2005
The equality act 2010
The health and social act 2012
The care act 2014
examples of quality assurance bodies
Ofsted
equality and human rights commission
Care quality commission
system of address
is something that is given to an individual who has been wronged in order to correct that wrong
non judgemental
respecting a persons feelings experiences and values
monitoring
to measure and check the progress or quality of something overtime
professional development
the process of improving and increasing the skills and capabilities of staff
The impact of legislation
Empowerment
accessible services
raises standees of care
-identifies good practise
- identifies room for improvement
Organisational polices
-benefits for the individuals requiring care
-ensure there treated fairly
-make sure their not getting discriminated against
Health and social care care values
-promoting equality+diversity
-promoting individuals rights+ beliefs
-maintaining confidentiality
who and what are is informal support
Generally unpaid care that’s provided to individuals by an individual that they have a social relationship with.
-family
-friends
-neighbours
Why are care values important?
- individuals receive high standards of care and their needs are met+ rights respected
-they improve the quality of life for the individual receiving care
-removes barriers to care that discrimination can cause
-clear guidelines are given to care workers to improve their practice and ensure that they care for individuals effectively
-they guide staff about the legal requirements of respecting diversity, promoting equality and discrimination
What should organisations do about suspected or disclosed abuse?
-have policies/ codes of practice in place
-have systems of redress (complaints/whistleblowing)
-safe recruitment of staff (DBS checks)
-regular staff training
Why is legislation relevant?
-its the law and it promotes equality+rights to prevent discrimination taking place.
If a care provider/worker is found to have broken the law then they could face on or more of the following consequences:
- prosecution (taken to court)
-imprisonment or fine
-care worker could lose their job+ livelihood
-car setting could be forced to close down
The Care Certificate 2014
It’s an agreed set of standards that define the knowledge, skills + behaviours expected of specific jobs in health + social care sectors. It’s designed for health + social care professionals are expected to complete it.
There are 15 standards:
-understand role
-your personal development
-duty of care
-equality + diversity
-work in a person centred way
-communication
-privacy + dignity
-fluids + nutrition
-awareness of mental health, dementia and learning disabilities
-safeguarding adults
-safeguarding children
-basic life support
-health + safety
-handling information
-infection prevention + control
What the care certificate 2014 provides
-gives service users confidence + piece of mind that all professionals have completed it and are working with similar skills sets, knowledge and behaviours
-gives professionals the essentials needed to help them throughout their working day and is therefore a valuable and indispensable tool for professionals
-provides professionals with a minimum required set of standards that should be upheld and work towards
Quality assurance
The services provided are of a good standard. External bodies have a role to play to ensure that the quality of the services provided by regulation + inspection in health, social care and childcare settings.
4 main quality assurance boards:
-Care quality commission (CQC)
-Ofsted(Office of Standards in Education)
-Equality + Human Rights Commission (EHRC)
-NICE (National Institute for Health + Care Excellence)
Equality + Human Rights Commission (EHRC)
-provides information to individuals about their rights
-provides information to organisations so they know about responsibilities under the equality law
-commissions provide legal advice in cases of discrimination + support individuals in cases of court
-powers to force organisations to fulfil their equality responsibilities
National Institute for Health + Care Excellence (NICE)
-improvs outcomes for individuals using the NHS, public health + social care services
-NICE considers wether treatments benefit patients + help the NHS meet their targets
-provides evidence based guidelines on how conditions should be treated, how public health + social care services best support people + provides information for those managing + providing health + social care
What practitioners should apply for best practice
-be non-judgemental
-respect the views, choices + decisions of those requiring care
-promote anti-discriminatory practice
-value diversity
-use effective communication
-follow agreed working practices
-attend + contribute to staff meetings
What care settings should apply to ensure best practice
-they provide training + continuing professional development (CPD)
-mentoring for staff
-monitoring and performance management of staff
-hold regular staff meetings to discuss issues/practice
Care Quality Commission (CQC)
-health + social care regulator for England
-registers + licenses care services to ensure essential standards of quality + safety are met
-inspection reports are published if they don’t meet requirements the CQC can take action such as working notices and fines
