Guest Presentations Flashcards
Aida
The cruise market Germany:
Presentation AIDA Cruises Our fleet:
The cruise market Germany:
75% of the market is dominated by national providers
50% of cruise guests travel to Northern Europe or the Mediterranean
Presentation AIDA Cruises Our fleet:
• With currently 14 ships, we have the most modern fleet in the world
50% market share worldwide
Aida
Yield Management in the Cruise Segment:
Yield Management in the Cruise Segment:
“A yielding business means you sit on an asset and you fill it, and you fill it in a way which is optimized, that you have a full occupancy as much as possible at the end of season and you adapt prices.” Fritz Joussen (CEO TUI GROUP)
Challenges in the Cruise Segment:
Fixed capacities + growth
expiry date
Individual booking curve
Objectives and tasks at AIDA Cruises: Selling cabin and flight capacities at the best possible price and optimizing capacity utilization Tasks: - Planning Right target area selection Destination definition (quantities and prices) - Prices and sales Setting Strategic and Tactical Prizes Communication
Aida
Price differentiation:
Price differentiation:
- PREMIUM - for customers with low price sensitivity but high standards
- VARIO -various prices for medium and low price sensitivity
- JUST AIDA -controlling demand especially on low-capacity departures
Generation demand through communication:
- Advertising and advertisements in newspapers or TV
- Special sales promotions
- setting up special trips (such as theme trips)
Aida
Measuring Success
Measuring success:
Maximizing the key figure Yield
• Yield = NTR / ALBD
• NTR = NET Ticket Revenue (prices of all cabins sold less travel agent commission)
• ALBD = Available Lower Berth Day (total bed capacity of a ship)
Example:
• Travel from AIDAprima for 10 days
• 3,755 guests booked
• 1,643 available cabins, 3,286 underbeds
• Ø Travel price per guest 1.250 € (less Provision)
(12503.755 (NTR)) / (3.28610 (ALBD der Reise) = 1.48 Euros (Yield)
