Guess that Template

Question 1

The nurse has psych experience on their resume

Answer 1

Psych Nurse Questions

Question 2

The RN job requires Home Health experience, but you can’t tell by their resume if the candidate has it

Answer 2

RN Home Health Experience?

Question 3

The LPN job requires Home Health experience, but you can’t tell by their resume if the candidate has it

Answer 3

LPN Home Health Experience?

Question 4

Incomplete, old, or missing resume from candidate

Answer 4

Resume Question

Question 5

If you have any doubt or question of whether the candidate needs sponsorship (like a foreign sounding name, foreign words on resume like physiotherapist, or their work experience/education within the last five years was in another country)

Answer 5

(Foreign Applicant) PLEASE RESPOND: Job Application Questions For

Question 6

When someone lives in another state or over an hour away from the job location

Answer 6

(MOVING) Please Respond: Job Questions For

Question 7

No town and state on the resume or cover page

Answer 7

(No town/state on resume) PLEASE RESPOND: Job Application Questions For

Question 8

Candidate was too vague answering med surg questions, and you still aren’t sure if they have that experience

Answer 8

Med/Surg Experience?

Question 9

Missing candidate’s personal email address

Answer 9

Indeed Email

Question 10

Candidate asks how much this specific job pays

Answer 10

Rate of Pay?

Question 11

The candidate asks a question you don’t know the answer to, and you can’t find the answer in the company’s google drive profile.

Answer 11

Candi Question You Don’t Know Answer To

Question 12

Social worker has psych experience on their resume

Answer 12

SOCIAL WORKER Psych Question

Question 13

The candidate wants to know the company name prior to answering at least the two main questions so we can submit them

Answer 13

Candi Wants to Know Company Name

Question 14

Candidate says something that indicates they no longer live in the area stated on their resume

Answer 14

No Longer Live There

Question 15

You get a resume from a brand new graduate with no work experience beyond their clinicals/affiliations/fieldwork/internship

Answer 15

(New Grad): RE: Job Application Response For

Question 16

Candidate asks you: “Who is pinnacle and/or how do they relate to the workplace?

Answer 16

Permanent Job / Who is Pinnacle?

Question 17

Candidate asks you: “Is this a travel or permanent position?”

Answer 17

Permanent Job / Who is Pinnacle?

Question 18

Candidate asks you: “Will I work for Pinnacle?”

Answer 18

Permanent Job / Who is Pinnacle?

Question 19

Candidate says: “I want to work for the employer directly.”

Answer 19

Permanent Job / Who is Pinnacle?

Question 20

Candidate says: “I don’t want to work for a travel/temp/contract company.”

Answer 20

Permanent Job / Who is Pinnacle?

Question 21

Candidate asks you: “What is Pinnacle’s role in this?”

Answer 21

Permanent Job / Who is Pinnacle?

Question 22

If your candidate hasn’t worked in home health or only worked in that setting in the past, or if they just don’t have a strong interest in home health:

Answer 22

Flexibility of Home Health

Question 23

You need an additional thing to get the candidate interested and you’ve already sent them the “Flexibility of Home Health” template

Answer 23

Each visit only takes about an hour

Question 24

Candidate has a concern over how long home health DAY will take

Answer 24

Each visit only takes about an hour

Question 25

Candidate has a concern over how long each VISIT will take

Answer 25

Each visit only takes about an hour

Question 26

Need to sell the candidate on how awesome home health is

Answer 26

Each visit only takes about an hour

Question 27

Candidate concerned over being paid per visit is not dependable or won’t make enough

Answer 27

Each visit only takes about an hour

Question 28

How to Explain that Each Home Health Visit Takes About an Hour

Answer 28

Each visit only takes about an hour

Question 29

When a candidate doesn’t fit the job requirements and we either aren’t going to put them in icims, or we will put them in icims but don’t need an email

Answer 29

Rejection Email: Doesn’t Fit the Requirements

Question 30

When you look in the notes in iCIMS for a candidate and find out that they were rejected by a company previously and the company doesn’t wish to interview again, or you look on a candidate’s resume and see that they already work at that company

Answer 30

No Reason Rejection Reason

Question 31

Occasionally you will get a candidate that KEEPS ON applying to a job over and over again and you’ve already told them a couple times that they don’t fit.

Answer 31

Re-Applicants Who Don’t Fit

Question 32

When you need to tell a candidate that a job closed or that they don’t qualify for this job or employer not proceeding with their application, then you want to take the zip code of the CANDIDATE’S town (not the job town) and see if there are any jobs within 15ish miles from their house. If you DO come up with another job that they qualify for that you could offer, use this template:

Answer 32

Other Job Opportunities

Question 33

If you look up a job and it’s closed

Answer 33

CLOSED JOB

Question 34

When a new grad answers you back that they have NOT yet sat for the board exam

Answer 34

New Grad Who Still Needs To Take Board Exam

Question 35

when you need to schedule an In person interview with the candidate

Answer 35

Scheduling In person Interview

Question 36

when you need to schedule a phone interview with the candidate

Answer 36

Scheduling Phone Interview

Question 37

when you need to schedule a video interview with the candidate

Answer 37

Scheduling Video Interview

Question 38

when a candidate confirms for an in person interview

Answer 38

Confirmed IN-PERSON Interview

Question 39

when a candidate confirms for a phone interview

Answer 39

Confirmed PHONE Interview

Question 40

when a candidate confirms for a VIDEO interview

Answer 40

Confirmed VIDEO Interview

Question 41

when a candidate calls, emails, or texts that they want/need to cancel an interview

Answer 41

Keep Interview!!!

Question 42

if a company does a first interview, the recruiter sends an email (or text) with this template to BOTH the candidate and the hiring manager immediately after

Answer 42

Feedback from 1ST Interview

Question 43

after the FINAL interview has occurred, please email (or text) BOTH the candidate and the hiring manager with this template immediately after

Answer 43

Feedback from FINAL Interview

Question 44

if the employer declines a canidate

Answer 44

Employer Declines a Candidate

Question 45

When a hiring manager says he already has a candidate that we submitted

Answer 45

Employer Says Already Has Candi

Question 46

If after using “Employer Says Already Has Candi”, we find that the candidate applied to them after we sent them over to the employer, OR if it was a resume the employer had over 3 months prior to us sending it and they were NOT in active negotiations with the candidate

Answer 46

Candidate is Ours Response

Question 47

when a hiring manager requests something that is out of the ordinary operation and would be covered by the contract (such as issuing a replacement for another location or change in price or pay date)

Answer 47

Contract Type Question/Issue/Problem

Question 48

when you know that a company calls candidates first before they do an in person interview AND they don’t have you set up the interview - they just call the candidate directly

Answer 48

Thanks & FYI Phone Interview

Question 49

Template used after someone answers the initial questions and you’re trying to warn them that there will be a video interview and how that works and that they need to watch out for the email invite and let you know when they receive that:

Answer 49

Thanks Video Interview

Question 50

When you can’t get a hold of a candidate on day 14 of trying to reach them on the applicant grid

Answer 50

Withdrawing Your Job Application Due to Inability to Contact You

Question 51

When a company is taking a long time to get back to you on a candidate despite your best efforts to get an answer, you still want to be in comm with the candidate so they don’t go thinking no one is interested or doing anything (cuz they might then take another job!), please email them this template:

Answer 51

Sorry for the Delay

Question 52

If you have been trying to reach a candidate on the applicant grid for 11 days

Answer 52

“Last Chance Re”: _____ Job”

Question 53

When a candidate responds with the answers to your submission questions for any of these templates, use this template

Answer 53

Thanks

Question 54

Sometimes you can submit a candidate and then they fall out of communication. The thing to do is first send them the “Flexibility of Home Health” template (if HH job) and next the “Each visit only takes about an hour” . But if that doesn’t work, or if it’s not home health, then you would send this text template:

Answer 54

Burning Bridges

Question 55

If you asked the pay range question and get an answer back where you really feel that their rate of pay is outside the range (like $120/hr) or they are really insisting on knowing the pay, AND it’s home health, the steps to take are: First look at the Company Profile in both the pay section AND the “Extra visits” section. IF they pay per visit for the regular salary, or even if they pay extra per visit for each visit over the productivity, please respond with this template

Answer 55

High Pay but EXTRA PER VISIT

Question 56

If you get asked the pay range question and their rate is really outside the range or they are really insisting on knowing the pay, AND it’s home health, AND the company pays hourly for both regular visits and overtime visits:

Answer 56

High Pay but OVERTIME