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BM 101 > Group > Flashcards

Group Flashcards

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1
Q

defined as two or more persons, interacting and independent, who have come together to achieve certain objectives.

A

Group

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2
Q

Classification of Groups

A

Formal Group

Informal Group

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3
Q

defined by the organization structure with designated work assignments and established tasks.

A

Formal Group

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4
Q

formed by individuals and developed around common interests and friendship rather than around a deliberate design.

A

Informal Group

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5
Q

Types of Formal Groups

A
  1. Command Group

2. Task Group

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6
Q

composed of individuals who report directly to a certain manager.

A

Command Group

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7
Q

a group consisting of persons working together to complete a job task.

A

Task Group

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8
Q

Why People Form Groups?

A
  1. Need satisfaction
  2. Proximity
  3. Attraction
  4. Goals
  5. Economics
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9
Q

Stages of Group Development

A
  1. The Forming Stage
  2. The Storming Stage
  3. The Norming Stage
  4. The Performing Stage
  5. The Adjourning Stage
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10
Q

-The initial entry of members to a group is a primary concern, it is characterized by uncertainty about the group’s purpose, structure and leadership.

  • Specific concerns of the members consist of the following:
    1. They are eager to learn what tasks they will be performing
    2. How they can benefit from group behavior
    3. What constitutes acceptable behavior
    4. What rules must be followed
A

THE FORMING STAGE

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11
Q

The stage when conflict within the group happens, the group experiences many changes, coalitions or cliques may form.

A

THE STORMING STAGE

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12
Q
  • Known as the initial integration stage, this is when the group really begins to come together as a coordinated unit.
  • In this stage members feel a preliminary sense of closeness and would want to protect the group from disintegration.
A

THE NORMING STAGE

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13
Q
  • The group emerges as a mature, organized and a well – functioning group, and it is ready to focus on accomplishing its key tasks.
  • This stage is also referred as TOTAL INTEGRATION STAGE
A

THE PERFORMING STAGE

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14
Q
  • Involves the termination of activities.

- Applicable to temporary groups such as committees, project groups, task forces and similar entities.

A

THE ADJOURNING STAGE

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15
Q

provides useful and valid information.

A

Knowledge contributor

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16
Q

forces members to look at how the group functions.

A

Process observer

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17
Q

provides emotional support to teammates and resolve conflicts.

A

People supporter

18
Q

someone who confronts and challenges bad ideas.

A

Challenger

19
Q

someone who listens to whatever ideas or proposals presented by any member of the group.

A

Listener

20
Q

someone who mediates conflicts and disputes between parties.

A

Mediator

21
Q

provides the opportunity for every member to express their opinion

A

Gatekeeper

22
Q

– with the leader, the group can then move forward by defining its mission and determining its objectives.

A

Take-charge leader

23
Q

defined as the deterioration of mental efficiency, reality testing and moral judgment in the interest of group cohesiveness.

A

Groupthink

24
Q

Techniques in Group Decision Making

A
  1. Interacting groups
  2. Brainstorming
  3. Nominal group technique
  4. Electronic meeting
25
Q

typical groups in which members interact with each other face-to-face.

A

Interacting groups

26
Q

a group problem-solving technique which promotes creativity by encouraging members to come up with any ideas, no matter how strange, without fear of criticism.

A

Brainstorming

27
Q

a group-decision making method in which individual members meet face-to-face to pool their judgment in a systematic but independent fashion.

A

Nominal group technique

28
Q

a decision-making technique wherein members interact through computers, allowing anonymity of comments and aggregation of votes

A

Electronic meeting

29
Q

a formal group comprised of people interacting very closely together with a shared commitment to accomplish agreed-upon objectives.

A

Work Teams

30
Q

One that interacts primarily to share information and to make decisions to help each member perform within his or her area of responsibility.
- Emphasize individual leadership, individual accountability and individual work products.

A

Work Groups

31
Q

Emphasize shared leadership, mutual accountability and collective work products.

A

Teams

32
Q

Types of Teams

A
  1. Problem-solving teams
  2. Self-managed work teams
  3. Cross functional teams
  4. Virtual teams
33
Q

groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency and work environment.

A

Problem-solving teams

34
Q

is one that is empowered to make decisions about work schedules, task allocations, job skills training, performance evaluation, selection of new team members and controlling quality of work.

A

Self-managed work teams

35
Q

composed of employees from about the same hierarchical levels, but from different work areas, who come together to accomplish a task.

A

Cross functional teams

36
Q

those that use computer technology to tie together physically dispersed members in order to achieve a common goal.

A

Virtual teams

37
Q

searching for team players.

A

Selection

38
Q

a way of turning individuals into team players.

A

Training

39
Q

a powerful motivator if it is directed towards effective teamwork.

A

Rewards

40
Q

Potential Team Problems

A

Changing membership

Social loafing

41
Q

refers to the tendency for individuals to expend less effort working collectively than when working individually.

A

Social loafing

BM 101 (2 decks)

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