Group 2

Question 1

Types of Communication:

Answer 1

Verbal Communication and
Non-Verbal Communication

Question 2

Use of words or symbols, It can be done thru spoken or Written, verbal communication is focused on how message is portrayed.

Answer 2

Verbal Communication

Question 3

Factors that affect verbal communication:

Answer 3

Tone of voice
Use of descriptive words
Emphasis on certain phrases
Volume of voice

Question 4

Those who communicate in ways that are implicit and rely heavily on context. These are collectivistic in nature.

Answer 4

High-context culture

Question 5

Those who communicate in ways that are explicit. These ate the individualistic nature.

Answer 5

Low-Context culture

Question 6

Elements of the Communication Process

Answer 6

Sender
Receiver
Message
Channel
Noise
Feedback
Adjustments

Question 7

Types of Noise:

Answer 7

●Physical (Environment)
●Physiological (Physical Conditions or Sickness)
●Psychological (Mental State of a person)
●Semantic (Different Meanings)
●Technical (Technology issues)

Question 8

Models of Communication

Answer 8

●Linear Model
●Interaction Model
●Transaction Model
●Ritual Model

Question 9

Aspects of Communication

Answer 9

1. Communication is integrated in all parts of our lives.
2. Communication meets needs
3. Communication is guided by culture and context
4. Communication is learned
5. Communication has ethical implications

Question 10

Obstacles that we come across when trying to communicate

Answer 10

Communication barriers

Question 11

These are hints that help interpret meaning

Answer 11

Context clues

Question 12

Context clues

Answer 12

●Verbal context
●Non-Verbal cues
●Situational context
●Cultural context
●Historical context
●Emotional context

Question 13

Principle in Communication

Answer 13

● Principle of clarity
● Principle of attention
● Principle of feedback
● Principle of informality
● Principle of timeliness
● Principle of adequacy