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Green Belt - Lean Six Sigma > Green Belt > Flashcards

Green Belt Flashcards

1
Q

RIE - acronym stands for?

A

Rapid Improvement Event

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2
Q

RIE is also known as

A

Kaizen Blitz

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3
Q

What is Lean Six Sigma?

A

Lean Six Sigma is a Business Strategy of creating and sustaining Value for the customer by identifying Value Streams and eliminating Waste. The THREE big benefits are : Improve Quality, Reduce Costs, Saves Times

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4
Q

3 big benefits with Lean Six Sigma

A

Improve Quality
Reduce Costs
Saves time

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5
Q

Lean Six Sigma - other benefits name 3-6)

A 
Increased efficiency
Increased Associate Engagement
Lower Inventory levels
Training/ Cross-Training
Career Pathing
Remaining Competitive in the Marketplace
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6
Q

Who created LEAN process? (The father of Lean)

A

Taiichi Ohno

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7
Q

What company gets credit for LEAN?

A

Toyota (Toyoda)

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8
Q

When did Taiichi create Lean?

A

Post WW2

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9
Q

Who created Six Sigma process?

A

Bill Smith

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10
Q

What company gets credit for Six Sigma?

A

Motorola

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11
Q

When & Who popularized Six Sigma?

A

Jack Welsh at GE ($11B savings in 10 years)

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12
Q

Who created the 80/20 rule?

A

Vilfredo Pareto

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13
Q

What did Walter Shewhart create?

A

Special cause/ common cause (repeatable and predictable)

PDCA - plan/ do/ check /act

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14
Q

What does PDCA stand for?

A

Plan, Do, Check, Act

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15
Q

Who created the assembly line?

A

Henry Ford

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16
Q

Who said “There is one best way to do things”

A

Fredrick Taylor

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17
Q

What does “one best way to do things”mean?

A

Standardized processes

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18
Q

What is Edward Demings given credit for?

A

Father of Quality (TQM)

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19
Q

What is TQM?

A

Total Quality Management – SOP, Control Chart, Statistical process

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20
Q

Who created the fishbone diagram?

A

Dr. Kaoru Ishikawa

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21
Q

Who created Poka-yoke?

A

Dr. Shiged Shingo

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22
Q

What is covered in Toyota production system (TPS)? (Think house)

A 
Heijunka - Level out process
SOP - Standardized operating procedure
Kaizen - Make better (improve)
Jidoka - Stop the line
JIT - Just in Time
IRS - Improve quality, Reduce Costs, Save Time
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23
Q

What is Toyota’s 2nd house?

A

Continuous improvement & Respect for people (columns of the house)

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24
Q

What does Heijunka mean?

A

Level out process

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25
Q

What does SOP mean?

A

Standardized Operating Procedure

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26
Q

What does Kaizen mean?

A

Make better (Improve)

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27
Q

What does Jidoka mean?

A

Stop the line

28
Q

What does JIT mean/ stand for?

A

Just in Time

29
Q

What does IRS mean/ stand for?

A

Improve Quality
Reduce Costs
Save Time

30
Q

What is Poka-yoke?

A

Mistake proofing

31
Q

7 types of waste

A 
TEMWOOD
Transportation
Excess Inventory
Motion
Waiting
Over producing
Over processing
Defects
8. Unused Employee Creativity
32
Q

Who determines value?

33
Q

Value Added Activities - service

A

An activity necessary to meet customer requirements or a specific request for which they are willing to pay for

34
Q

Value Added Activities - goods

A

Something that changes the shape or form of the product, something the customer is willing to pay for

35
Q

Value Stream - Service

A

all activities or processes, both value adding and non value adding required for carrying out a service

36
Q

Value Stream - Goods

A

From the time the customer places the order until the time the customer receives the product

37
Q

Cycle Time (CT)

A

Time from start to stop
wait
process

38
Q

Change Order Time (CO)

A

SMED - Single Minute Exchange Dye

TAT - Turn Around Time

39
Q

What does SMED stand for? (CO)

A

Single
Minute
Exchange
Dye

40
Q

What does TAT stand for? (CO)

A

Turn
Around
Time

41
Q

What does SIPOC stand for?

A 
Supplier
Input
Process
Output
Customer
42
Q

How is a “pie chart” defined?

A

Percentage of a Whole

43
Q

How is a “bar chart” defined?

A

Trend over time

44
Q

What is the process improvement function?

45
Q

What is Muda? (How many)

A

Waste - TEMWOOD

46
Q

What is Muri?

A

Overburdening of a person or machine

47
Q

What is Mura?

A

The unevenness of a workflow (batch vs single flow)

48
Q

In Heijunka, what do the X’s and O’s stand for?

A

X - heavy labor work

O - easy labor work

49
Q

Station - in a workflow - means?

A

It is a dedicated area designed for specific work functions (BATCH flow)

50
Q

Workcell - in a workflow - means?

A

Collection of stations. (one piece flow)

51
Q

What are the 5S’s?

A 
Sort
Straighten
Shine
Standardize
Sustain
52
Q

What is TWI?

A

Training within Industry

53
Q

Why was TWI created?

A

During WWII when women entered the workforce.

54
Q

What does VOC stand for?

A

Voice of Customer

55
Q

When looking at pareto chart, what does 80% stand for?

A

Significant Few

56
Q

When looking at a pareto chart, what does 20% stand for?

A

Insignificant Many

57
Q

What does JDI mean?

A

Just Do It

58
Q

What is the difference between Lean and Six Sigma?

A

The problem-solving approach

59
Q

What types of Charts/ Graphs are there?

A 
Pie
Bar
Line
Control
Histogram
Scatter Plot
Box Whisker
Pareto
60
Q

What are the limits of the Control Chart called?

A

UCL - Upper Control Limit

LCL - Lower Control Limit

61
Q

Where do the limits for a Control Chart originate?

A

Limits come from the data

62
Q

What are the limits of the Histogram called?

A

USL - Upper Spec Limit

LSL - Lower Spec Limit

63
Q

Where do the limits for a Histogram Chart originate?

A

The customer sets the limits

64
Q

Different types of scatter plots?

A

Positive correlation
Negative correlation
No correlation

65
Q

What are the 3 central tendencies

A

Mean
Median
Mode

66
Q

What does a Box Whiker chart show?

A

Shows a quarter of the data. The shorter/ tighter the better.

Green Belt - Lean Six Sigma (2 decks)

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