GR2 Business Case and Success Criteria Flashcards

Understand a business case as the justification for the initiation, investment and/or continuation of a project in terms of benefits, costs and risk

1
Q

Definition of Outcome

A

The changes, circumstances or behaviour that results from the use of an output and leads to realisation of benefits

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2
Q

Definition of Success Criteria

A

The satisfaction of stakeholder needs for the deployment of a project. Not this is a different performance measure to benefits, which are focused on the strategic intent and delivering beneficial change

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3
Q

What does the Business Case (BC) do?

A

-Provide justification for undertaking a project or programme
-Evaluate the benefit, cost and risk of alternative options
-Provide rationale for the preferred solution

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4
Q

Why is the BC used at each decision gate?

A

To justify the continuation of the project

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5
Q

Who owns the BC and when is it developed?

A

-Project Sponsor
-Concept phase (continuously updated)

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6
Q

What are the three main contents of the BC?

A

-Reasons for project
-Options
-Benefits

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7
Q

What two things are included in reasons for project in the BC?

A

-Current situation
-Problems and opportunities

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8
Q

What three things are included in options in the BC?

A

-Preferred option
-Possible solution
-Rationale for recommended option

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9
Q

Give three contents of the benefits included in the BC

A

-Improvements that’ll accrue after the project is completed
-Scope and major deliverables
-Investment appraisal (cost-benefit analysis)

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10
Q

What are the five steps of the BC process?

A

-Project Sponsor and other stakeholders prepare BC
-Reviewed by those with project or quality assurance responsibilities
-Project Sponsor approves
-Senior Management approves
-Major changes approved by Senior Management through life

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11
Q

Who owns the BC?

A

Project Sponsor

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12
Q

Give three elements of the BC success criteria

A

-Deliver the right output within the data requested and within the agreed budget
-Achieve the benefits defined
-Adhere to safety elements

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13
Q

In which situation would the Project Sponsor accept a delay or increase in budget?

A

When the benefits still outweigh the costs and risks

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14
Q

When must the success criteria be set?

A

At the beginning of the project

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15
Q

What will the success criteria discuss and which process is it captured in?

A

-What’s being delivered
-Requirements Management Process

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16
Q

The success criteria is documented as measurable objectives - give three

A

-Delivery on time
-Delivery within budget
-Adherence to all safety standards

17
Q

What are KPIs and where are they documented?

A

-Monitoring techniques of success criteria
-PMP

18
Q

Who approves KPIs?

A

Project Sponsor

19
Q

Give three techniques of KPIs

A

-Gantt chart
Milestone chart
Network diagram

20
Q

What method is used to check the project is still predicted to make a profit?

A

Net Present Value

21
Q

When must the BC be updated (two instances)

A

-During gate reviews (each decision gate) to reflect latest information on cost etc.
-When a major change is proposed

22
Q

Give three benefits of keeping the BC up to date

A

-Ensures continuous justification
-Improves stakeholder confidence - assures the project is being managed responsibly
-Enhances risk management