Google My Business 2020 Cert Exam Prep Flashcards
Alan wants to make sure customers searching online know about the new line of shoes his store is now selling. What can he do with his Google My Business listing so customers learn about his new product?
He can add photos of the new products so customers will see them when they search online.
Bob owns a small cafe with a Google My Business listing, but he’d also love to have a mobile friendly website as well. He doesn’t know much about creating websites. What’s a tool that Bob can use to create his site?
Website builder.
Cozy Coat Factory is a large chain retailer of discount fashions. Many of their stores are located within Shopping Centers and Outlet Malls. How should you input the business name of these locations in their bulk upload spreadsheet?
Use the core business name, as it appears in the real world.
How can business owners benefit from using Adwords Express with their Google My Business listing?
They can log into Adwords Express right from their Google My Business profile to create an ad campaign.
Jessica has claimed and edited her listing, but she is still not seeing her changes live on Google Search. What step does she need to complete to finalize her listing?
Business Verification.
Juan wants to claim an existing listing for his business, what does he need to do to get started?
Log in to Google My Business, search for, and select his listing.
Lamin has requested and is awaiting his verification code, when he realizes he needs to edit some of his business information. What should he do next?
Edit his listing and request a new verification code.
Michelle wants to know how she can improve her business listing so it reaches the most people online. What can she do to get the information she needs?
She can use insights to see how many people saw her business online and the types of things they were searching for when her listing appeared.
The Google My Business messaging tool allows customers to reach business owners through what type of communication?
Text messaging.
What are the verification options for businesses with 10 or more locations?
They can import and verify their locations in bulk.
What can you use to write applications that manage a Google My Business account and location data?
Google my Business application programming interface (API)
You are using Google My Business to promote your restaurant online and attract new customers. What feature can you use to encourage new people to try you out?
Customer reviews
You just created a new product and want to get in front of potential customers who use google search and maps. What is the most suitable google my business tool you can use to accomplish this?
Posts.
You just started using google my business and you want to see how many of your customers have been interacting with your business online. What feature can you use to access this information?
Insights.
You made changes to your business listing, but google flagged the edits as pending. What do you need to do so your updated information appears in your listing?
Review the information and make any necessary changes.
