Glossary Terms (from BB)

Question 1

Aftercare

Answer 1

Those appropriate and helpful acts of counseling, personal and/or written contact that come after the funeral. Also referred to as post funeral follow-up

Question 2

Business ethics

Answer 2

Values related to human conduct as applied to business.

Question 3

Code of ethics

Answer 3

A declaration or public statement of professional standards of right and wrong conduct.

Question 4

Confidentiality

Answer 4

To hold certain information in trust and not disclose without proper authorization or authority.

Question 5

Culture

Answer 5

The rules, ideas and beliefs shared by members of society of and for living and dying, which are learned directly or indirectly.
D

Question 6

Discrimination

Answer 6

The act of making a difference in treatment or favor on a basis other than individual merit. (Webster)

Question 7

Ethical (moral)

Answer 7

Conforming to accepted standards of conduct. (Webster)

Question 8

Ethics

Answer 8

That branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions. (Webster)

Question 9

Ethnicity

Answer 9

The cultural heritage or identity of a group, based on factors such as language or country of origin.

Question 10

Funeral service ethics

Answer 10

Values related to human conduct as applied to the care of the deceased, family, funeral home operations, and society.

Question 11

Golden Rule

Answer 11

A rule of ethical conduct found in some form in most major religions usually phrased, Do unto others as you would have them do unto you.

Question 12

Harassment

Answer 12

To annoy continually or chronically. (Webster)

Question 13

Honesty

Answer 13

Having a sense of honor; upright and fair dealing.

Question 14

information

Answer 14

Including alternative choices and consequences, in an understandable form.

Question 15

Informed consent

Answer 15

A formal agreement provided after receiving complete and accurate

Question 16

Integrity

Answer 16

Fidelity to moral principles.

Question 17

Law

Answer 17

Rules that govern society.

Question 18

Lifestyle

Answer 18

A particular way of living: the way a person lives or a group of people live. (Webster)

Question 19

Moral

Answer 19

(Synonymous with ethical) refers to the customs, values and standards of practice of a group, age or theory intended to be timeless. See ethical

Question 20

Philosophy

Answer 20

The set of values, ideas and opinions of an individual or group.

Question 21

Preneed

Answer 21

Matters pertaining to preplanning and/or prefunding funeral services.

Question 22

Prudent investment

Answer 22

An approach followed for managing an investment portfolio in a legally acceptable manner.

Question 23

Religion

Answer 23

A culturally entrenched pattern of behavior made up of: (1) sacred beliefs, (2) emotional feelings accompanying the beliefs, and (3) overt conduct presumably implementing the beliefs and feelings.

Question 24

Situational ethics

Answer 24

Moral principles that vary with circumstances.

Question 25

Social media

Answer 25

Forms of electronic communication (as web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos). (Webster)

Question 26

Socioeconomics

Answer 26

Of, relating to, or involving a combination of social and economic factors. (Webster)
V

Question 27

Values

Answer 27

Beliefs that are held in high esteem.