Glossary Terms (from BB) Flashcards
Aftercare
Those appropriate and helpful acts of counseling, personal and/or written contact that come after the funeral. Also referred to as post funeral follow-up
Business ethics
Values related to human conduct as applied to business.
Code of ethics
A declaration or public statement of professional standards of right and wrong conduct.
Confidentiality
To hold certain information in trust and not disclose without proper authorization or authority.
Culture
The rules, ideas and beliefs shared by members of society of and for living and dying, which are learned directly or indirectly.
D
Discrimination
The act of making a difference in treatment or favor on a basis other than individual merit. (Webster)
Ethical (moral)
Conforming to accepted standards of conduct. (Webster)
Ethics
That branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions. (Webster)
Ethnicity
The cultural heritage or identity of a group, based on factors such as language or country of origin.
Funeral service ethics
Values related to human conduct as applied to the care of the deceased, family, funeral home operations, and society.
Golden Rule
A rule of ethical conduct found in some form in most major religions usually phrased, Do unto others as you would have them do unto you.
Harassment
To annoy continually or chronically. (Webster)
Honesty
Having a sense of honor; upright and fair dealing.
information
Including alternative choices and consequences, in an understandable form.
Informed consent
A formal agreement provided after receiving complete and accurate
Integrity
Fidelity to moral principles.
Law
Rules that govern society.
Lifestyle
A particular way of living: the way a person lives or a group of people live. (Webster)
Moral
(Synonymous with ethical) refers to the customs, values and standards of practice of a group, age or theory intended to be timeless. See ethical
Philosophy
The set of values, ideas and opinions of an individual or group.
Preneed
Matters pertaining to preplanning and/or prefunding funeral services.
Prudent investment
An approach followed for managing an investment portfolio in a legally acceptable manner.
Religion
A culturally entrenched pattern of behavior made up of: (1) sacred beliefs, (2) emotional feelings accompanying the beliefs, and (3) overt conduct presumably implementing the beliefs and feelings.
Situational ethics
Moral principles that vary with circumstances.
Social media
Forms of electronic communication (as web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos). (Webster)
Socioeconomics
Of, relating to, or involving a combination of social and economic factors. (Webster)
V
Values
Beliefs that are held in high esteem.
