Glossary Of Terms Flashcards

1
Q

Define: “activity or activities”.

A

“One or more tasks undertaken by, or for an organization, that produces or supports the delivery of one or more products and services.”

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2
Q

Define: “Analysis (PP3)”.

A

”Analysis is the Professional Practice within the business continuity management lifecycle that reviews and assesses an organization to identify its objectives, how it functions and the constraints of its operating environment.”

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3
Q

Define: “audit”.

A

”A systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled.”

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4
Q

Define: “Business Continuity (BC)”.

A

“The capability of the organization to continue delivery of products or services at acceptable predefined levels following disruptive incident.”

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5
Q

Define: “business continuity management”.

A

“A holistic management process that identifies potential threats to an organization and the impacts to business operations those threats, if realized, might cause, and which provides a framework for building organizational resilience with the capability of an effective response that safeguards the interests of its key stakeholders, reputation, brand and value-creating activities.”

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6
Q

Define: “Business Continuity Management (BCM) Lifecycle”.

A

“The ongoing cycle of activities of the business continuity programme, that build organizational resilience.”

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7
Q

Define: “Business Continuity Management System (BCMS)”.

A

“Part of the overall management system that establishes, implements, operates, monitors, reviews, maintains and improves business continuity.”

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8
Q

Define: “Business Continuity Plan (BCP)”.

A

“Documented procedures that guide organizations to respond, recover, resume, and restore to a predefined level of operation following disruption.”

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9
Q

Define: “business continuity programme”.

A

“The ongoing management and governance process supported by top management and appropriately resourced to implement and maintain business continuity management.”

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10
Q

Define: “business continuity requirements”.

A

“The time frames and resources, and capabilities necessary to continue to deliver the prioritised products, services, processes, and activities following a disruption.”

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11
Q

Define: “Business Impact Analysis (BIA)”.

A

“The process of analysing activities and the effect that a business disruption might have upon them.”

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12
Q

Define: “competence”.

A

“The ability to apply knowledge and skills to achieve intended results.”

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13
Q

Define: “continual improvement”.

A

“A recurring activity to enhance performance.”

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14
Q

Define: “crisis”.

A

“A situation with a high level of uncertainty that disrupts the core activities and/or credibility of an organization and requires urgent action.”

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15
Q

Define: “Design (PP4)”.

A

“A situation with a high level of uncertainty that disrupts the core activities and/or credibility of an organization and requires urgent action.”

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16
Q

Define: “Embedding (PP2)”.

A

“Embedding is the Professional Practice that defines how to integrate business continuity awareness and practice into business as usual activities.”

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17
Q

Define: “exercise”.

A

“The process to train for, assess, practice, and improve performance in an organization.”

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18
Q

Define: “Implementation (PP5)”.

A

“Implementation is the Professional Practice within the business continuity management lifecycle that implements the solutions agreed in the Design stage. It also includes developing the business continuity plans and a response structure.”

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19
Q

Define: “incident”.

A

“A situation that might be, or could lead to, a disruption, loss, emergency or crisis.”

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20
Q

Define: “interested party”.

A

“A person or organization that can affect, be affected by, or perceive themselves to be affected by a decision or activity.:

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21
Q

Define: “invocation”.

A

“The act of declaring that an organization’s business continuity arrangements need to be put into effect in order to continue delivery of key products or services.”

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22
Q

Define: “Maximum Acceptable Outage (MAO)”.

A

“The time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable. See also MTPD.”

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23
Q

“Define: Maximum Tolerable Period of Disruption (MTPD)”.

A

“The time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable. See also MAO.”

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24
Q

Define: “Minimum Business Continuity Objective (MBCO)”.

A

“The minimum level of services and/or products that is acceptable to the organization to achieve its business objectives during a disruption.”

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25
Q

Define: “organization”.

A

“The person or group of people that has its own functions with responsibilities, authorities and relationships to achieve its objectives.”

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26
Q

Define: “organisational resilience”.

A

“The ability of an organization to absorb and adapt in a changing environment.”

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27
Q

Define: “organisational culture”.

A

“The values, attitudes and behaviour of an organization that contribute to the unique social and psychological environment in which it operates.”

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28
Q

Define: “personnel”.

A

“People working for and under the control of the organization.”

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29
Q

Define: “policy”.

A

The business continuity policy provides the intentions and direction of an organization as formally expressed by its top management.

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30
Q

Define: “Policy and Programme Management (PP1)”.

A

“Policy and Programme management is the Professional Practice that establishes the organization’s policy relating to business continuity and defines how the policy should be implemented throughout the business continuity programme.”

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31
Q

Define: “prioritised activities”.

A

“The activities to which priority must be given following an incident in order to mitigate impacts.”

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32
Q

Define: “process”.

A

“A set of interrelated or interacting activities which transforms inputs into outputs.”

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33
Q

Define: “products and services”.

A

“Beneficial outcomes provided by an organization to its customers, recipients and interested parties.”

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34
Q

Define: “Recovery Point Objective (RPO)”.

A

“The point to which information used by an activity must be restored to enable the activity to operate on resumption.”

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35
Q

Define: “resources”.

A

All assets, people, skills, information, technology (including plant and equipment), premises, and supplies and information (whether electronic or not) that an organization has to have available to use, when needed, in order to operate and meet its objective.

36
Q

Define: “risk”.

A

“The effect of uncertainty on objectives.”

37
Q

Define: “risk assessment”.

A

“The overall process of risk identification, risk analysis and risk evaluation.”

38
Q

Define: “risk management”.

A

“Coordinated activities to direct and control an organization with regard to risk.”

39
Q

Define: “test”.

A

“An exercise whose aim is to obtain an expected, measurable pass/fail outcome.”

40
Q

Define: “threat”.

A

“A potential cause of an unwanted incident, which can result in harm to individuals, the environment or the community.”

41
Q

Define: “top management”.

A

“A person or group of people who directs and controls an organization at the highest level.”

42
Q

Define: “Validation (PP6)”.

A

“Validation is the Professional Practice within the business continuity management lifecycle that confirms that the business continuity programme meets the objectives set in the policy and that the plans and procedures in place are effective. It includes exercising, maintenance and review activities.”

43
Q

Summarise: “One or more tasks undertaken by, or for an organization, that produces or supports the delivery of one or more products and services.”

A

Activity or activities.

44
Q

Summarise: “The Professional Practice within the business continuity management lifecycle that reviews and assesses an organization to identify its objectives, how it functions and the constraints of its operating environment.”

A

Analysis (PP3)

45
Q

Summarise: “A systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled.”

A

Audit.

46
Q

Summarise: “The capability of the organization to continue delivery of products or services at acceptable predefined levels following disruptive incident.”

A

Business Continuity (BC).

47
Q

Summarise: “A holistic management process that identifies potential threats to an organization and the impacts to business operations those threats, if realized, might cause, and which provides a framework for building organizational resilience with the capability of an effective response that safeguards the interests of its key stakeholders, reputation, brand and value-creating activities.”

A

Business continuity management.

48
Q

Summarise: “The ongoing cycle of activities of the business continuity programme, that build organizational resilience.”

A

Business Continuity Management (BCM) Lifecycle.

49
Q

Summarise: “Part of the overall management system that establishes, implements, operates, monitors, reviews, maintains and improves business continuity.”

A

Business Continuity Management System (BCMS).

50
Q

Summarise: “Documented procedures that guide organizations to respond, recover, resume, and restore to a predefined level of operation following disruption.”

A

Business Continuity Plan (BCP).

51
Q

Summarise: “The ongoing management and governance process supported by top management and appropriately resourced to implement and maintain business continuity management.”

A

Business continuity programme.

52
Q

Summarise: “The time frames and resources, and capabilities necessary to continue to deliver the prioritised products, services, processes, and activities following a disruption.”

A

Business continuity requirements.

53
Q

Summarise: “The process of analysing activities and the effect that a business disruption might have upon them.”

A

Business Impact Analysis (BIA).

54
Q

Summarise: “The ability to apply knowledge and skills to achieve intended results.”

A

Competence.

55
Q

Summarise: “A recurring activity to enhance performance.”

A

Continual improvement.

56
Q

Summarise: “A situation with a high level of uncertainty that disrupts the core activities and/or credibility of an organization and requires urgent action.”

A

Crisis

57
Q

Summarise: “The Professional Practice within the business continuity management lifecycle that identifies and selects appropriate solutions to determine how continuity can be achieved in the event of an incident”

A

Design (PP4).

58
Q

Summarise: “The Professional Practice that defines how to integrate business continuity awareness and practice into business as usual activities.”

A

Embedding.

59
Q

Summarise: “The process to train for, assess, practice, and improve performance in an organization.”

A

Exercise.

60
Q

Summarise: “The Professional Practice within the business continuity management lifecycle that implements the solutions agreed in the Design stage. It also includes developing the business continuity plans and a response structure.”

A

Implementation.

61
Q

Summarise: “A situation that might be, or could lead to, a disruption, loss, emergency or crisis.”

A

Incident.

62
Q

Summarise: “A person or organization that can affect, be affected by, or perceive themselves to be affected by a decision or activity.”

A

Interested party.

63
Q

Summarise: “The act of declaring that an organization’s business continuity arrangements need to be put into effect in order to continue delivery of key products or services.”

A

Invocation.

64
Q

Summarise: “The time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable. See also MTPD.”

A

Maximum Acceptable Outage (MAO).

65
Q

Summarise: “The time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable. See also MAO”

A

Maximum Tolerable Period of Disruption (MTPD).

66
Q

Summarise: “The minimum level of services and/or products that is acceptable to the organization to achieve its business objectives during a disruption.”

A

Minimum Business Continuity Objective (MBCO).

67
Q

Summarise: “The person or group of people that has its own functions with responsibilities, authorities and relationships to achieve its objectives.”

A

Organization.

68
Q

Summarise: “The ability of an organization to absorb and adapt in a changing environment.”

A

Organizational resilience.

69
Q

Summarise: “The values, attitudes and behaviour of an organization that contribute to the unique social and psychological environment in which it operates.”

A

Organizational culture.

70
Q

Summarise: “People working for and under the control of the organization.”

A

Personnel.

71
Q

Summarise: “The business continuity policy provides the intentions and direction of an organization as formally expressed by its top management.”

A

Policy.

72
Q

Summarise: “the Professional Practice that establishes the organization’s policy relating to business continuity and defines how the policy should be implemented throughout the business continuity programme.”

A

Policy and Programme Management (PP1).

73
Q

Summarise: “The activities to which priority must be given following an incident in order to mitigate impacts.”

A

Prioritised activities.

74
Q

Summarise: “A set of interrelated or interacting activities which transforms inputs into outputs.”

A

Process.

75
Q

Summarise: “Beneficial outcomes provided by an organization to its customers, recipients and interested parties.”

A

Producers and services.

76
Q

Summarise: “The point to which information used by an activity must be restored to enable the activity to operate on resumption.”

A

Recovery Point Objective (RPO).

77
Q

Summarise: “The period of time following an incident within which a product or service must be resumed, or activity must be resumed, or resources must be recovered.”

A

Recovery Time Objective (RTO).

78
Q

Summarise: “All assets, people, skills, information, technology (including plant and equipment), premises, and supplies and information (whether electronic or not) that an organization has to have available to use, when needed, in order to operate and meet its objective.”

A

Resources.

79
Q

Summarise: “The effect of uncertainty on objectives.”

A

Risk.

80
Q

Summarise: “The overall process of risk identification, risk analysis and risk evaluation.”

A

Risk assessment.

81
Q

Summarise: “Coordinated activities to direct and control an organization with regard to risk.”

A

Risk management.

82
Q

Summarise: “An exercise whose aim is to obtain an expected, measurable pass/fail outcome.”

A

Test.

83
Q

Summarise: “A potential cause of an unwanted incident, which can result in harm to individuals, the environment or the community.”

A

Threat

84
Q

Summarise: “A person or group of people who directs and controls an organization at the highest level.”

A

Top management.

85
Q

Summarise: “Validation is the Professional Practice within the business continuity management lifecycle that confirms that the business continuity programme meets the objectives set in the policy and that the plans and procedures in place are effective. It includes exercising, maintenance and review activities.”

A

Validation (PP6).