Glossary

Question 1

Strategy Analysis

Answer 1

Identify a business need (strategic or tactical)

Question 2

Need

Answer 2

A problem or opportunity to be addressed

Question 3

Needs

Answer 3

Enterprise or organization problem or opportunity

Often launches work to better understand the needs

Question 4

Capability centric

Answer 4

Combine existing capabilities to create new outcomes

Question 5

Process centric

Answer 5

Looks for ways to improve current processes

Question 6

Change

Answer 6

The act of transformation in response to a need

Question 7

Solution

Answer 7

Satisfying one or more needs in a context

Question 8

Stakeholder

Answer 8

Group or individual with a relationship to the change, need, or solution

Question 9

Value

Answer 9

Worth, importance, or usefulness of something to a stakeholder within a context

Question 10

Context

Answer 10

Circumstances that influence, are influenced by, and provide understanding of the change

Question 11

BACCM

Answer 11

Business Analysis Core Concept Model

Question 12

Business Analysis Core Concept Model™ (BACCM™)

Answer 12

Describes the relationships among the six core BA concepts

Question 13

Analyze Current State

Answer 13

. Sets a baseline and context for change

. Understands the business need and how it relates to the way the enterprise functions today

Question 14

Define Future State

Answer 14

. Defines the goals and objectives to demonstrate the business need has been satisfied
. Defines change needed to meet organizational goals and objectives

Question 15

Assess Risks

Answer 15

. Understand the uncertainties around the change
. Consider the effect uncertainties may have on the ability to deliver value through a change
. Recommend actions to address risks

Question 16

Define Change Strategy

Answer 16

. Perform a gap analysis between current & future state
. Assess options for achieving the future state
. Recommend the highest value approach for reaching the future state including any transition states required

Question 17

Strategy

Answer 17

Most effective way to apply the capabilities of an enterprise to reach a desired set of goals and objective

Question 18

Strategy Analysis

Answer 18

. Work and collaboration with stakeholders to identify a business need (strategic or tactical),
. Activities to enable change to address that need
. Proposal of high or low level strategies to align the resulting strategy for the change

Question 19

Validation

Answer 19

Checking whether the specification captures the stakeholder needs

Question 20

Verification

Answer 20

Checking that the solution meets the specification

Question 21

View

Answer 21

Requirements / designs for a particular solution from a chosen viewpoint

Question 22

Elicitation and Collaboration knowledge area

Answer 22

. Describes tasks the BA performs to obtain information from stakeholders and confirm the results
. Describes communication with stakeholders once the business analysis information is assembled
. Describes how business analysts identify and reach agreement on the mutual understanding of all types of business analysis information
. Is an ongoing process as long as business analysis work is occurring

Question 23

Elicitation

Answer 23

. The drawing forth or receiving of information from stakeholders or other sources
. The main path to discovering requirements and design information
. Involve talking with stakeholders directly, researching topics, experimenting, or simply being handed info

Question 24

Collaboration

Answer 24

Is the act of two or more people working together towards a common goal

Question 25

Conduct Elicitation

Answer 25

Describes sources from which elicitation results may be derived, incl docs and stakeholder knowledge

Question 26

Eliciting Business Analysis Information

Answer 26

. Done performing any task that includes interaction with stakeholders and while the business analyst is performing independent analytical work

Question 27

Elicitation and Collaboration knowledge area tasks:

Answer 27

1. Prepare for Elicitation
2. Conduct Elicitation
3. Confirm Elicitation Results
4. Communicate Business Analysis Information
5. Manage Stakeholder Collaboration

Question 28

Prepare for Elicitation

Answer 28

. Involves ensuring that the stakeholders have the information they need and understand the nature of the activities they are going to perform
. It sets an expectation regarding the outcomes of the activity
. Involve identifying research sources or preparing to conduct an experiment to see if a process change actually results in an improvement

Question 29

Conduct Elicitation

Answer 29

. Describes the work performed to understand stakeholder needs and identify potential solutions
. Involve direct interaction with stakeholders, doing research, or running experiments

Question 30

Confirm Elicitation Results

Answer 30

. Ensure stakeholders have a shared understanding of the outcomes of elicitation, information is recorded appropriately, and the BA the information needed
. Compare info received with other info, to find gaps

Question 31

Communicate Business Analysis Information

Answer 31

. Provide stakeholders with the information they need, at the time needed

Question 32

Manage Stakeholder Collaboration

Answer 32

Engage stakeholders in the overall business analysis process and ensure the BA can deliver the outcomes

Question 33

Prepare for Elicitation Purpose

Answer 33

. Understand the scope of the elicitation activity
. Select appropriate techniques
. Plan for the elicitation activity