Global Strategy Flashcards

1
Q

Explain the 3 seminal theorires of internationalisation

A

Internalisation theory (WHY):
* Firm maximiase firm specific advantages , decompose into knowledge and transfer it through heirachy
* efficient than market machaniism and effective at protecting IP

**Uppsala Model (How)
*** afraid to commit due to psychic distance as they encounter liabilities of foreigness and outdsidership
* They expand incrementally commiting resources along the way and acquiring knowledge along the way to reduce risk

Regionalisation Theory (Where)
* True MNC are when revenue, assets, and employees have a max of 20% in one countries
* Rare

foreigness: extra cost

utsiderness: exclusion from known information

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2
Q

How do MNC effectively transfer knowledge

Simple: memorise and easily transfer

complex: experience and harder to transfer

A

Needs to be codified, transfered across distance and absorbed:
There are 5 requirements in order:
1. Motivation to learn?
2. Trusted relationship b/w sender and reciever?
3. Rich comms medium to transfer the complex knowledge
4. MNC have prior exp to elements of new experiential knowledge
5. Possess diversity of experience to recognise that the info is importance

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3
Q

Outline what is at risk (mitigated) when MNCs internationalize

A
  • Financial capital
  • Brand and reputation
  • Personal stability
  • IP

watch what he says about IP

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4
Q

How do you really tell that an MNC is truly global?

A

Foreign Sales ratio
Sales > 20% in each regional triad with no region > 50%

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5
Q

What are the different ways of internalization in healthcare?

A

Internationalisation of manufacturers of medical equipment
* Internationalisation of manufacturers of pharmaceuticals
* Transfer of medical knowledge across borders
* Globalisation of medical standards
* Internationalisation of medical education
* International student mobility and exchanges
* Emigration of medical practitioners across borders
* Medical tourism
* Internationalisation of healthcare facilities
* Telemedicine across borders
* Telesurgery across borders

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6
Q

what comprises business globalisation

A

Trade
* Shipment/distribution of goods/services which tend to be understated
* Imports and exports

Internationalisation (FDI)
* production/sales operations in host countries
* hard due to psychic distance factors

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7
Q

Explain different ways of FDI capital flows?
* Stock
* flow

A

Capital flows:
* direct investment: M&A, greenfield, retention of profit
* where ownership in subsidiary > 10% suggesting influence

FDI flow depends on current year
FDI stock: accumulated FDI flows over time
* inbound: from MNC into home
*

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8
Q

explain the waves of globalisation

A

Wave 1: 1860> Industrial Revolutionàsteamship, underwater cables, Suez canal

Wave 2: 1956> standardised containers of goods accelerated goods flow

Wave 3: 1990> value-chain fragments, componentisation, offshoring, China catchup, optimising supply chains

Wave 4: 2020> state-driven strategic economic/technology bifurcation; digital redesign, supply chain resilience

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9
Q

Explain the nuances of the GDP of other countries (over time and type of goods)

A

China has recovered ever since entering the World Trade Org
Manufacturing has shifted from G7 to low cost countries
China dual circulation strategy (reduce dependency)
Services growing and goods just recovering

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10
Q

Lesson 2

What are the visible and non-visible elements of culture

A

Visible (can see and touch and hear)
* food
* dress
* language
* artifacts
**Non Visible **(unconscious and impliocityle learned)
* Values
* Myths
* Cognition
* beliefs

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11
Q

Lesson 2: Culture

what do you take with you when you encounter a foreign culture

A

You take your own previous ethnocentric biased values with us
Need to work against it

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12
Q

Rational

what is the rational theory and what does it require

A

individuals make rational calculations and take all the variables to make the best decision that aligns with their best objectives
“Ceteris paribus”
Need:
* all possible information
* probability of all things happening
* all time neccessary

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13
Q

Failures of rational theory

Why are executives bounded rationally

A

I am conflicted, so can only make the most ‘satisficing’ decison… …selecting the first option that sufficient information can be found; within the constraint of time; that is acceptable enough as a negotiated compromise among many stakeholders

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14
Q

Explain the Executive Knowledge Window

A

Failure occurs when you think you’re sure but ur very unaware

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15
Q

explain self serving biases and it’s pervasiveness

A

Biases occuring when you need to enhance or maintain your self esteem

Very common among CEOs , attiribute success to them and failure to any other factors

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16
Q

lesson 2

Explain the other biases (not self serving) that goes against rational theory

Outline the potential results

A

DISTORTION
* Overoptimism
* Loss aversion
* Overconfidence

DECEPTION
* Misaligned time horizons
* Misaligned risk aversion profiles
* Champion bias
* Sunflower management

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17
Q

Cognition: holistic

Social orientation: interdependent

outline the ways in which cognitve orientation differ between east and west

A

East: Holistic and interdependent
West: Independent and analytical

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18
Q

6

what are the cultural dimensions according to hofstede

A

Long term orientation
Individualism
Masculitinity
Uncertainty avoidance
Power Distance
Indulgence

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19
Q

How do cultural dimensions differ across cultures

A

USA: low power distance and high individualism
China: high power distance and low individualism

LOOK AT THE HOFSTEDE for the countries involved

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20
Q

How do you need to adjust yuor perceptions of other countries to make sure it works

A

Good practice to assess cultural tendencies of your client, boss, members of your team and prepare yourself accordingly.

Allows you to know that other people will respond differently to same stimuli

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21
Q

draw the power distance/uncertainty avoidance risk

A

West: top left corner
US: bottom left corner
China and East: bottom right corner

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22
Q

ethnocentric…etc

explain the ways in which managers can adapt to cultural changes

A

Ethnocentric to ethnorelative

23
Q

How do you acquire cross cultural knowledge?

A

In ascending order of efficiency:
* lectures
* case studies
* senstivie training
* role play
* EXPERIENCE

24
Q

Outline the cultural Intelligence circular steps

A

Drive
Action
Knowledge
Strategy

starts at DRIVE

25
Q

Lesson 3

Outline the eight dimensions of topology of distance

A

Geographic -Demographic landscape
Economic maturity
Market Economies
Intermediaries
Business System
Institutional capital
Nation states
People (cog orientation and cultutral tendencies)

26
Q

what was the foundation of the Liberal market economy

A

Washington consensus
* est property rights
* maintain low govt borrowing
* etc

liberals think it should be spread everywhere

27
Q

when you classsify GDP per capita , what index must you consider?

A

Gini index

However think of happiness index

Lecture 3

28
Q

Explain the CAGE framework

A

it only classify differences for market entry, not a good framework for distance

Cultural
Administrative
Geographic
Economic

29
Q

CAGE framework: explain unilateral and bilateral measures

A

Bilateral: relative to your home country
Unilateral: relative to any country

30
Q

Market Economies

what are the differences between liberal and coordinated Market Economies?

A

Liberal Market Economies
* short-term orientation
* risk-taking innovation
* Anglo-Saxon countries

Coordianted
* longer-term orientation
* patient capital investment
* incremental improvement
* European countries

31
Q

Nation states: lecture 3

Define the 4 broad categories of nation states?

A

Predatory:
* family who monopolise power and very corrupt
* e.g North korea, Myanmar, Cambodia maybe big corp now
* resources to exploit

Developmental
* state led or co-governed
* flawed democratic planning and direction of economy to promote long term interest
* fueled by threats to sovereignty
* singapore, Korea

Regulatory
* assumed to be best at allocating resources
* reg agencies enforce behaviour to protect public against market failures
* High corp ownership, e.g USA, UK, HongKong

Welfare
* governs through consensus with stakeholders to protect public
* emphasis on social wellbeing with allocation of resources and employers investing in worker skill development
* japan, Europe, New Zealand

32
Q

Topology of distance

What are the 4 main institutional capital?

A

Capital Protection
* Judicial
* Enforcement
* Taxation
* Media

Social Capital
* Relational trust and Institutional confidence
* differ as china has higher trust in institutions than west

Financial Capital
* state funded
* banks
* stocks
* family

Labour Capital (Employment relations)
* Knowledge formation
* skill formation
* employment

33
Q

Business systems:

what are the main categories of business systems

How businesses are owned

A

Ownership and governance
* Type of ownership
* Controlling power
* Investment protection index(china low)

Administrative structures
* Decision-making structure (topdown,etc)
* Extent of delegation
* Main basis of pay/promotion

Interfirm Relations
* Presence of business groups
* Noteworthy other networks

34
Q

Intermediaries

What are the main categories of intermediaries?

Give as much info but main categories first

A

Credibility enhancers
* 3rd party certifcation
* audit, food cert,

Information analysers
* collects and analyse information on producers and consumers
* market research firms, e.g credit rating agency, financial analyst, driver rating

Aggregators and distributors
* Provide low cost or value added services through expertise or economies of scale
* e.g banks, private equity funds, trading companies

Transaction facilitators
* provide platform for exchange of services
* e.g brokerage houses, credit card issuers, recuriting agencies

35
Q

Lecture 4

Outline the dispostion of Home regulators towards the MNC

A

Adverse to perceived risks
Relative to foreign markets
* Insufficient knowledge contributes to uncertainty
* Uncertainty contributes to perception of risk

With respect to distant Host Countries:
- Overoptimistic international business cases
- Investment in growth depresses S-T returns
- Growing apprehension in timing of returns

36
Q

Outline the different organisation structure through whihc MNCs can evolve

A

Best if Global matrix and the logistics are difficult
they evolve from iinternational towards global

37
Q

what are the primary rule, key objectives and roles of CHQ

A

Primary rule: DO NO Harm
Key Obj:
* Manage enterprise as a whole within riks appetite
* Create values by sustaining profitability

Roles
* Governance and compliance (do you accept bribes)
* Exploit synergies from being an MNC
* Parenting

38
Q

Outline the broad principles of how CHQ create or destroy value

A

Create
* Funding and optimising tax
* Strategy developement, etc

Destroy:
* poor undesrtanding of business in regions
* complicated beauracratic processes, etc

39
Q

Explain the overall concept of governance

A

Board and Corp Management Team:
* ensure MNC is a going concern
* defines mission, values, etc
* establish risk appetite
* approves appointment of key personel
* involves, legal, accounting, tax, etc
* activities are predictable

40
Q

Explain the concepts of how MNC exploits synergies

A

CXOs within CHQ define the corp policies that subsidiaries should follow
Using shared service to find aggregation of common proceses such as finanicing and EoS

Shared services should:
* treat subs as clients
* adheres to performacne
* be cognisant they serve different segments of clients and not favour larger subs over smaller ones

41
Q

Outline the different Parenting activities for both adding and destroying value

A

Top down(subs don’t like this):
* Strategic guidance and support
* central resources and services
* downsides such as too much involvement and overhead cost

Horizontal
* sales and managerial synergies (mutual forbearances)
* operating and investment synergies (EoS)
* downsides such as internal power struggle and resource shortage

42
Q

CHQ parenting:
how do you map out whether CHQ capabilities fit the opportunity:

A

Capabilities:
* mental maps
* structure, systmes
* Nature, exp of managers
* shared understanding of implicit decentralisation contract

All have to fit with key success factors, ability to spot it and right expertise

Hartland matrix

43
Q

outline the key terms:
* Region Management mandate
* Regional Office
* Regional HQ

A

RMM:
* the mandate given by CHQ to monitor distant markets and exploit subsidiary op skills

Office:
* helps for coordianting and supporting subsidairy in place for CHQ
* No heriachy and NO accountability

RHQ:
* accountable for growth and performance of region and subs within it
* HAS ACCOUNTABILITY

44
Q

4 by 4 matrix

Explore how roles of RO/RHQ evolve over time among governance, bridging, standardisation, leveraging network

A

starts from defensive then progress to transnational

45
Q

what are the conditions to make a good location for RHQ

A
  • Market access
  • Tax/Operating Cost
  • Infrastructure
  • Availability of talent
  • Living environment
  • Political stability
46
Q

What are the roles, key objective and roles of subsidiaries

A

DON’T MESS UP
obj:
* preserve global brand
* be profitable

Roles:
* exploit MNC FSA in host
* enhance MNC differentiated network
* Be a good corp citizen in Host country

47
Q

outline how product live cycle can be applied to subsidiaries

A
48
Q

what are the specific roles different subsidiaries can have within an MNC

A

Revenue genreation
Product manufacturer
Component manufacturer
Centre of expertise for multiple subs (data analysis)
Shared services of fucntions/processes

49
Q

what are the tradeoffs for subsidiary market entry/operationalisation

A

firm capital against Firm IP
M/A: firm capital most at risk
Licensing: firm IP most at risk

50
Q

Outline and explain the chasms of different perceptions across CHQs and subsidiaries

A

CHQ has pressures from shareholders to realise quarterly earnings and they seek to exert control

SUB:
seek to be independent
pressure from CHQ to meet targets
Pressure from host countries employees, customers etc, e.g look at singapore company act and UK act (have duality)

51
Q

Outline the principal -Agent challenge

A

The Principal (CHQ) is subject to bounded rationality with respect to Host Countries
* The Principal (CHQ) delegates authority and relinquishes control to an Agent (subsidiary)
* Agents are rational and opportunistic utility maximisers pursing ‘self-interest with guile’ (cunning)
* There exists both uncertainty and information asymmetry between the Home and Host Country as the Agent can hide information and actions from the Principal

52
Q

what are some of the tools CHQ uses to exert control

A

Formal authority
Normative values
Structure
Standardised processes, systems, reporting
Internal and external audit and compliance
Relocation of resources

53
Q

whar are the factors influencing subsidiary power relative to CHQ

A

Distance factors (higher diatnat subs have less power)
Reputation of subs leadership
Revenue generation
Subs position/embeddedness in differntiated network
Uniqueness of Subs capability relative to CHQ and other subs