Giving and Receiving Feedback

Question 1

Impacts of low challenge, low support feedback

Answer 1

In passing
Nothing specific
Almost dismissive

Question 2

Impact of low challenge, high support statements

Answer 2

Patronising
General
Safe

Question 3

Impact of low support, high challenge

Answer 3

Critical
Defensiveness
Paralysing

Question 4

Impact of high support, high challenge

Answer 4

Focused
Attentive
May be threatening

Question 5

Feedback models

• sandwich
• ALOBA
• stop start continue
• Sharp tool - good for practicals

Answer 5

Negative sandwiched between positives

Ask learner what they want feedback on initially
Ask learner to assess themselves
Others give specific feedback
Solutions generated as a group

Do less of
Do more of
Continue doing

Set LOs
How did it go
Address concerns
Review LOs
Plan ahead

Question 6

Receiving feedback

Answer 6

Seek feedback you need
Right place right time
Maintain open attitude and listen
Agknowledge your emotional response
Written feedback so you can reflect back on it

Question 7

Facilitative feedback

Answer 7

Discuss feedback approaches before session
Agknowledge emotional content
Ask different individuals to give specific feedback
Group problem solving
Try to get the individual to generate their own solutions

Question 8

Difference between feedback of learning and feedback on learning

Answer 8

Feedback of learning - what have the learners gotten out of the session

Feedback on learning - the efficacy of the teaching method

Question 9

How do you know which feedback framework to use?

-questions you need to ask yourself

Answer 9

How much time do you have
Are you in person or online
Is this a skills, facts or values based session