Ggg Flashcards

1
Q

Marketing

A

Marketing is the activity and processes for creating communicating delivering and exchanging offerings that have value customer and society at large

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2
Q

Four ps

A

Product- details around product/services dold functionality,brand,packaging,services
price-list price,discounts,bundling credit terms
Place-channel,inventory,logistics,distribution
promotion-ow you will sell more of product and get the word out advertising, sales for each publicity,sales promotion

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3
Q

Market orientated

A

Businesses identify the needs and wants of customers and then make a product to meet those needs

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4
Q

Primary research

A

First hand data directly collected from customers or consumers by the researcher. can involve interviews surveys observations or any type of research that you go out and collect yourself

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5
Q

Secondary research

A

It’s cost effective And using things like dates available on the Internet public libraries educational institutions commercial information sources gathering information thaubbering information that already exists

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6
Q

Product oriented

A

Businesses focus on their area of expertise to produce innovative items

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7
Q

Crowdsourcing

A

When the consumer votes or offers feedback in the creation and development of a product or service

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8
Q

Sales orientated

A

Internally focused looks to sell products that the company’s successful at making

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9
Q

marketing oriented

A

Externally focused on customers wants and needs looks to create customer value

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10
Q

Customer

A

Person who buys product

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11
Q

Consumer

A

Person who uses or consumes products

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12
Q

Product/good

A

Tangible-physical item you can touch

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13
Q

Service

A

Something that someone can do for you,not tangible, something that gives you benefit in return

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14
Q

Niche market

A

When a product is Designed To attract only a small segment of a larger market audience

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15
Q

Mass market

A

Is a market for goods produced on a large scale for a group or significant number of end consumers

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16
Q

Market orientated advantages and disadvantages

A

Advantage easier to attract customers as more aware of specific wants and needs
disadvantage Have to get timing right expensive and difficult might not be what everyone wants

17
Q

Is product oriented advantages on disadvantages

A

Advantage is easier to attract customers
Disadvantage- might not be what customer wants, expensive and difficult
Might only attract a few people
Can’t get product to meet everyone’s needs

18
Q

Unique selling point

A

This is the key aspect of the product that makes it different or special it sets the product apart from its competitors

19
Q

Core product

A

The core product is the basic item offered such as a TV

20
Q

Augmented product

A

A product that comes with extras
Ex : phone with vr headset, TV with guarantee

21
Q

Why differentiate

A

To avoid risk of failure
To attract customers
Stand out from competitors

22
Q

Differentiate

A

Usually refers to the principle if setting your company apart from the competition through a specific element

23
Q

Product differentiation

A

The characteristics that make your product or service stand out to your target audience or stand out from competitors

24
Q

Profitability

A

The degree to which a buisness or activity yields profit or financial gain

25
Q

Advertising model

A

Obtaining revenue from adverts of sponsors

26
Q

Benchmarking

A

Comparing how the business is performing against other businesses