Gesteland Flashcards

1
Q

Comment the Two Iron Rules of International Business.

A
  1. In international business, the visitor is expected to understand the local (host) culture.
    a. Ru xiang sui su // Enter village, follow customs
    1. In international business, the seller is expected to adapt to the buyer
      a. The customer is king(except in Japan, where the customer is God)
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2
Q

In Japan the customer is…

A

…. God

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3
Q

DF or RF;

People tend to value directness and going straight to business

A

DF

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4
Q

Fill in DF or RF;

Not knowing the other part before doing business, makes a person from an …. cultures nervous.

A

RF

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5
Q

Sort the nations in DF or RF;

USA, Japan, Norway, UK, Germany, China, France

A

DF cultures are USA, Norway, UK, Germany, and France

RF cultures are Japan and China

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6
Q

Expressive or reserved;

Appreciate silence during a conversation.

A

Reserved

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7
Q

Expressive or reserved;

China and Japan

A

Reserved

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8
Q

Expressive or reserved;

Tend to overlap other speakers.

A

Expressive

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9
Q

Formal or informal;

It is not common to interact or do business with someone from a different ranking than yourself, and it is very important to show respect to people higher up in the hierarchy.

A

Formal

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10
Q

Formal or informal;

Value egalitarian attitudes nd smaller differences in status and power

A

Informal

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11
Q

Formal or informal;

Open-door policy

A

Informal

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12
Q

Place following cultures in Formal or informal;

China, Japan, USA, France, Germany, Norway, England

A

Examples of informal/egalitarian business cultures are USA and Norway.

Examples of formal/hierarchical business cultures are China, Japan, France, Germany, and England

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13
Q

Rigid or fluid;

Monochronic time

A

The answer is Rigid.

Fluid (polychromic) time

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14
Q

Rigid or fluid;

A positive effect is that the meetings are more flexible and it is more room to be innovative and creative

A

Fluid

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15
Q

Rigid or fluid;

Being late is considered rude and disrespectful.

A

Rigid

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16
Q

Rigid or fluid;

Japan

A

Rigid

17
Q

Which dimension refer to how people communicate in different cultures?

A

The concepts of high context and low context

18
Q

High context or Low context;

implies that a lot of information is exchanged explicitly through the message itself and rarely is anything implicit or hidden.

A

Low context

19
Q

High context or Low context;

tend to place a larger importance on long-term relationships and loyalty and have fewer rules and structure implemented.

A

High context

20
Q

High context or Low context;

Shorter contracts since less information is required

A

High context

21
Q

High context or Low context;

Germany and USA

A

Low context

22
Q

High context or Low context;

Extensive background information and explanations are provided verbally to avoid misunderstandings

A

Low