Gesteland Flashcards
Comment the Two Iron Rules of International Business.
- In international business, the visitor is expected to understand the local (host) culture.
a. Ru xiang sui su // Enter village, follow customs- In international business, the seller is expected to adapt to the buyer
a. The customer is king(except in Japan, where the customer is God)
- In international business, the seller is expected to adapt to the buyer
In Japan the customer is…
…. God
DF or RF;
People tend to value directness and going straight to business
DF
Fill in DF or RF;
Not knowing the other part before doing business, makes a person from an …. cultures nervous.
RF
Sort the nations in DF or RF;
USA, Japan, Norway, UK, Germany, China, France
DF cultures are USA, Norway, UK, Germany, and France
RF cultures are Japan and China
Expressive or reserved;
Appreciate silence during a conversation.
Reserved
Expressive or reserved;
China and Japan
Reserved
Expressive or reserved;
Tend to overlap other speakers.
Expressive
Formal or informal;
It is not common to interact or do business with someone from a different ranking than yourself, and it is very important to show respect to people higher up in the hierarchy.
Formal
Formal or informal;
Value egalitarian attitudes nd smaller differences in status and power
Informal
Formal or informal;
Open-door policy
Informal
Place following cultures in Formal or informal;
China, Japan, USA, France, Germany, Norway, England
Examples of informal/egalitarian business cultures are USA and Norway.
Examples of formal/hierarchical business cultures are China, Japan, France, Germany, and England
Rigid or fluid;
Monochronic time
The answer is Rigid.
Fluid (polychromic) time
Rigid or fluid;
A positive effect is that the meetings are more flexible and it is more room to be innovative and creative
Fluid
Rigid or fluid;
Being late is considered rude and disrespectful.
Rigid