General Terms and Knowledge

Question 1

TN (display

Answer 1

Twisted Nematic LCD

Question 2

IPS (display)

Answer 2

In-plane Switching LCD

Question 3

VA (display)

Answer 3

Vertical Alignment LCD

Question 4

GSM

Answer 4

Global System for Mobile communication

Question 5

CDMA

Answer 5

Code-Division Multiple Access

Question 6

PRL

Answer 6

Preferred Roaming List

Question 7

MDM/MAM

Answer 7

Mobile Device Management/Mobile Application Management

Email config
MFA
Corporate apps

Question 8

TCP

Answer 8

Transmission Control Protocol

Question 9

UDP

Answer 9

User Datagram Protocol

Question 10

TFTP

Answer 10

Trivial File Transfer Protocol

Question 11

ONT

Answer 11

Optical Network Terminal

Question 12

SDN

Answer 12

Software Defined Networking

Question 13

AAA

Answer 13

Authentication, Authorization, and Accounting

Question 14

UTM

Answer 14

Unified Threat Management

Question 15

SCADA

Answer 15

Supervisory Control and Data Acquisition

Question 16

APIPA

Answer 16

Automatic Private IP Addressing

Question 17

T568A

Answer 17

WG White/Green
G Green
WO White Orange
Bl Blue
WBl White Blue
O Orange
WBr White Brown
Br Brown

Question 18

T568B

Answer 18

WO White/Orange
O Orange
WG White Green
Bl Blue
WBl White Blue
G Green
WBr White Brown
Br Brown

Question 19

ANSI/TIA

Answer 19

Accredited Telecommunications Industry Association

Pick A or B and stick with it for both ends of cabling
2018 ANSI/TIA 568.2-D Commercial

2018 ANDI/TIA 570-D Residential
-“T568A for backward compatibility”

Question 20

Crossover Cable

Answer 20

T568A to T568B
Direct connection of Computer to computer AKA Host to Host without using a switch.

Question 21

HDMI

Answer 21

High-Definition Multimedia Interface

Question 22

DVI

Answer 22

Digital Visual Interface

Question 23

VGA

Answer 23

Video Graphics Array

Question 24

SATA

Answer 24

Serial Advanced Technology Attachment

Question 25

SCSI

Answer 25

Small Computer System Interface

Question 26

IDE

Answer 26

Integrated Drive Electronics

Question 27

RJ11

Answer 27

Registered Jack, function 11

Question 28

RJ45

Answer 28

Registered Jack, function 45

Question 29

F type

Answer 29

Connector

Question 30

ST

Answer 30

Straight Tip (Connector)

Question 31

SC

Answer 31

Subscriber Connector

Question 32

LC

Answer 32

Lucent Connector

Question 33

Molex

Answer 33

Connector

Question 34

DB9

Question 35

SODIMM

Answer 35

Small Outline Dual Inline Memory Module

Question 36

Spinning HDD Speeds

Answer 36

5,400 7,200 10,000 15,000

Question 37

SSD Connectors

Answer 37

NVMe - Non-volatile Memory Express SATA PCIe - Peripheral Component Interconnect Express M.2 mSATA

Question 38

NVMe

Answer 38

Non-volatile Memory Express SSD interface

Question 39

PCIe

Answer 39

Peripheral Component Interconnect Express (Interface)

Question 40

ATX

Answer 40

Advanced Technology eXtended Motherboard form factor

Question 41

ITX

Answer 41

Information Technology eXtended Motherboard form factor

Question 42

PCI

Answer 42

Peripheral Component Interconnect

Question 43

BIOS / UEFI

Answer 43

Basic Input/Output System / Unified Extensible Firmware Interface

Question 44

TPM

Answer 44

Trusted Platform Module (bios)

Question 45

HSM

Answer 45

Hardware Security Module

Question 46

ARM

Answer 46

Advanced RISC Machine (cpu)

Question 47

Power Supply Output

Answer 47

3.3V, 5V, 12V

Question 48

PCL

Answer 48

Printer Control Language

Question 49

VDI

Answer 49

Virtual Desktop Infrastructure (local or cloud)

Question 50

Cloud Characteristics

Answer 50

-Shared resources -Metered usage -Rapid elasticity -Highly available -File sync

Question 51

Cloud Models

Answer 51

-Private -Public -Hybrid -Community -IaaS (infrastructure as service) -SaaS (software as service) -PaaS (platform as service)

Question 52

Troubleshooting Methodology

Answer 52

1: Identify the Problem 2: Establish Theory of Probable Cause 3: Test Theory to Determine Cause 4: Establish Plan of Action 5: Verify System Funcionality 6; Document Findings

Question 53

POST

Answer 53

Power On Self Test (bios)

Question 54

S.M.A.R.T.

Answer 54

Self-monitoring Analysis ReportingTechnology

Question 55

IOPS

Answer 55

Input/Output Operations Per Second