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Rainforest > General Knowledge > Flashcards

General Knowledge Flashcards

1
Q

All guests must be greeted in

A

45 Seconds

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2
Q

Ask your guests is anyone a

_________ or __________

A

Landry’s Select Club member or Disney Dining

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3
Q

Initially you must recommend what 3 things

A

Drink
NA DRINK
APP

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4
Q

How many points do I receive on private events

A

Up to 3,000 points

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5
Q

How long do my points last

A

Points = 12 months

Birthday reward = 15th next month

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6
Q

Rainforest Address

A

505 North Rainforest Road

Lake Buenavista

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7
Q

Corporate number

A

18005Landrys

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8
Q

The 6 its

A 
Position it 
Write it 
Repeat it 
Ring it 
Review it 
Send it
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9
Q

360 Degree rule

A

Look around you 360 for table or service or team needs

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10
Q

36 rule

A

Don’t forget to watch for kids paths

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11
Q

Green ticket

A

Modify

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12
Q

Yellow ticket

A

Re cook

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13
Q

Pink ticket

A

Allergy

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14
Q

3 R’s of table maintaining

A

Remake
Replace
Refill

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15
Q

An order taker is in the weeds a sales person is

A

IN CONTROL

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16
Q

While seating guests you must point out 2 things

A

Bathroom and one feature

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17
Q

Pull out chair for

A

One guest

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18
Q

4 acceptable forms of ID

A

Drivers license
Passport
State ID
Active military ID

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19
Q

What the RFC Discounts

A

Promos / Comps / Voids

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20
Q

Wild Service

A

Welcoming
Individualize
Legendary
Dynamic

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21
Q

If a guest is 10 feet from you

A

Look
Smile
Hello
Thanks

22
Q

4 a’s of a guest complaint

A

Acknowledge
Apologize
Act
Alert

23
Q

Tour guides

A

Hosts

24
Q

Safari guides

A

Servers

25
Q

Navigators

A

Bar Tenders

26
Q

Safari Assistants

A

Bussers

27
Q

Pathfinders

A

Retail

28
Q

Trail Blazers

A

BOH LINE

29
Q

Animal care specialist

A

Habitat

30
Q

DMO

A

Dish machine operator

31
Q

Gift cards are available from To

A

5-500

32
Q

Hours of operation

A

Retail 8am Open closes when last person leaves

Restaurant 8:30 closes 1 hour after park

33
Q

Uniforms are ____ , ____ & ______ free

A

Neat
Clean
Wrinkle free

34
Q

What discount cards DONT we accept

A

Disney diners

Tables in Wonderland

35
Q

Annual pass discount

A

10% off 4 entrees no awesome app

36
Q

Juices come in

A

A 14 oz high ball

37
Q

RFC MOTTO

A

A wild place to eat and Shop

38
Q

Discounts we accept

A 
AARP
ANNUAL PASS
LANDRYS EMPLOYEE 
DISNEY EMPLOYEE 
MILITARY 
LANDRYS SELECT REWARDS
39
Q

What cheeses are available for burger

A

American and cheddar

40
Q

Iced t comes with spoon t or f

A

True

41
Q

Our juice comes on the rocks

A

True

42
Q

Smoothie and juices come in

A

14 oz high ball

43
Q

Juices are served

A

On the rocks

44
Q

Coffee service

A

3/4 cup of coffee
2 creamers
Bev nap
Tea spoon

45
Q

Rainstorms

A

22 min

46
Q

What is the RFC LAW

A

Ring it before you bring it

47
Q

Flatiron

A

7oz in combos

10 oz solo

48
Q

Primal is

A

12 oz

49
Q

Primal , taste of islands and jungle steak and shrimp

A

Come with choice of side

50
Q

10 oz flatiron comes with

A

Red skin and cha cha

51
Q

Chef choice apps

A

Mozzarella sticks
Crab dip
Chips and salsa
Chips and guac

52
Q

Meat temps

A 
Rare cool red Center 
Med rare warm red Center 
Med pink through out 
Med well brown thin pink 
Well brown through out

Rainforest (11 decks)

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