General Knowledge

Question 1

All guests must be greeted in

Answer 1

45 Seconds

Question 2

Ask your guests is anyone a

_________ or __________

Answer 2

Landry’s Select Club member or Disney Dining

Question 3

Initially you must recommend what 3 things

Answer 3

Drink
NA DRINK
APP

Question 4

How many points do I receive on private events

Answer 4

Up to 3,000 points

Question 5

How long do my points last

Answer 5

Points = 12 months

Birthday reward = 15th next month

Question 6

Rainforest Address

Answer 6

505 North Rainforest Road

Lake Buenavista

Question 7

Corporate number

Answer 7

18005Landrys

Question 8

The 6 its

Answer 8

Position it 
Write it 
Repeat it 
Ring it 
Review it 
Send it

Question 9

360 Degree rule

Answer 9

Look around you 360 for table or service or team needs

Question 10

36 rule

Answer 10

Don’t forget to watch for kids paths

Question 11

Green ticket

Answer 11

Modify

Question 12

Yellow ticket

Answer 12

Re cook

Question 13

Pink ticket

Answer 13

Allergy

Question 14

3 R’s of table maintaining

Answer 14

Remake
Replace
Refill

Question 15

An order taker is in the weeds a sales person is

Answer 15

IN CONTROL

Question 16

While seating guests you must point out 2 things

Answer 16

Bathroom and one feature

Question 17

Pull out chair for

Answer 17

One guest

Question 18

4 acceptable forms of ID

Answer 18

Drivers license
Passport
State ID
Active military ID

Question 19

What the RFC Discounts

Answer 19

Promos / Comps / Voids

Question 20

Wild Service

Answer 20

Welcoming
Individualize
Legendary
Dynamic

Question 21

If a guest is 10 feet from you

Answer 21

Look
Smile
Hello
Thanks

Question 22

4 a’s of a guest complaint

Answer 22

Acknowledge
Apologize
Act
Alert

Question 23

Tour guides

Answer 23

Hosts

Question 24

Safari guides

Answer 24

Servers

Question 25

Navigators

Answer 25

Bar Tenders

Question 26

Safari Assistants

Answer 26

Bussers

Question 27

Pathfinders

Answer 27

Retail

Question 28

Trail Blazers

Answer 28

BOH LINE

Question 29

Animal care specialist

Answer 29

Habitat

Question 30

DMO

Answer 30

Dish machine operator

Question 31

Gift cards are available from To

Answer 31

5-500

Question 32

Hours of operation

Answer 32

Retail 8am Open closes when last person leaves Restaurant 8:30 closes 1 hour after park

Question 33

Uniforms are ____ , ____ & ______ free

Answer 33

Neat Clean Wrinkle free

Question 34

What discount cards DONT we accept

Answer 34

Disney diners | Tables in Wonderland

Question 35

Annual pass discount

Answer 35

10% off 4 entrees no awesome app

Question 36

Juices come in

Answer 36

A 14 oz high ball

Question 37

RFC MOTTO

Answer 37

A wild place to eat and Shop

Question 38

Discounts we accept

Answer 38

``` AARP ANNUAL PASS LANDRYS EMPLOYEE DISNEY EMPLOYEE MILITARY LANDRYS SELECT REWARDS ```

Question 39

What cheeses are available for burger

Answer 39

American and cheddar

Question 40

Iced t comes with spoon t or f

Answer 40

True

Question 41

Our juice comes on the rocks

Answer 41

True

Question 42

Smoothie and juices come in

Answer 42

14 oz high ball

Question 43

Juices are served

Answer 43

On the rocks

Question 44

Coffee service

Answer 44

3/4 cup of coffee 2 creamers Bev nap Tea spoon

Question 45

Rainstorms

Answer 45

22 min

Question 46

What is the RFC LAW

Answer 46

Ring it before you bring it

Question 47

Flatiron

Answer 47

7oz in combos | 10 oz solo

Question 48

Primal is

Answer 48

12 oz

Question 49

Primal , taste of islands and jungle steak and shrimp

Answer 49

Come with choice of side

Question 50

10 oz flatiron comes with

Answer 50

Red skin and cha cha

Question 51

Chef choice apps

Answer 51

Mozzarella sticks Crab dip Chips and salsa Chips and guac

Question 52

Meat temps

Answer 52

``` Rare cool red Center Med rare warm red Center Med pink through out Med well brown thin pink Well brown through out ```