General Knowledge Flashcards

1
Q

All guests must be greeted in

A

45 Seconds

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2
Q

Ask your guests is anyone a

_________ or __________

A

Landry’s Select Club member or Disney Dining

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3
Q

Initially you must recommend what 3 things

A

Drink
NA DRINK
APP

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4
Q

How many points do I receive on private events

A

Up to 3,000 points

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5
Q

How long do my points last

A

Points = 12 months

Birthday reward = 15th next month

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6
Q

Rainforest Address

A

505 North Rainforest Road

Lake Buenavista

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7
Q

Corporate number

A

18005Landrys

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8
Q

The 6 its

A
Position it 
Write it 
Repeat it 
Ring it 
Review it 
Send it
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9
Q

360 Degree rule

A

Look around you 360 for table or service or team needs

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10
Q

36 rule

A

Don’t forget to watch for kids paths

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11
Q

Green ticket

A

Modify

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12
Q

Yellow ticket

A

Re cook

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13
Q

Pink ticket

A

Allergy

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14
Q

3 R’s of table maintaining

A

Remake
Replace
Refill

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15
Q

An order taker is in the weeds a sales person is

A

IN CONTROL

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16
Q

While seating guests you must point out 2 things

A

Bathroom and one feature

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17
Q

Pull out chair for

A

One guest

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18
Q

4 acceptable forms of ID

A

Drivers license
Passport
State ID
Active military ID

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19
Q

What the RFC Discounts

A

Promos / Comps / Voids

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20
Q

Wild Service

A

Welcoming
Individualize
Legendary
Dynamic

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21
Q

If a guest is 10 feet from you

A

Look
Smile
Hello
Thanks

22
Q

4 a’s of a guest complaint

A

Acknowledge
Apologize
Act
Alert

23
Q

Tour guides

24
Q

Safari guides

25
Navigators
Bar Tenders
26
Safari Assistants
Bussers
27
Pathfinders
Retail
28
Trail Blazers
BOH LINE
29
Animal care specialist
Habitat
30
DMO
Dish machine operator
31
Gift cards are available from To
5-500
32
Hours of operation
Retail 8am Open closes when last person leaves Restaurant 8:30 closes 1 hour after park
33
Uniforms are ____ , ____ & ______ free
Neat Clean Wrinkle free
34
What discount cards DONT we accept
Disney diners | Tables in Wonderland
35
Annual pass discount
10% off 4 entrees no awesome app
36
Juices come in
A 14 oz high ball
37
RFC MOTTO
A wild place to eat and Shop
38
Discounts we accept
``` AARP ANNUAL PASS LANDRYS EMPLOYEE DISNEY EMPLOYEE MILITARY LANDRYS SELECT REWARDS ```
39
What cheeses are available for burger
American and cheddar
40
Iced t comes with spoon t or f
True
41
Our juice comes on the rocks
True
42
Smoothie and juices come in
14 oz high ball
43
Juices are served
On the rocks
44
Coffee service
3/4 cup of coffee 2 creamers Bev nap Tea spoon
45
Rainstorms
22 min
46
What is the RFC LAW
Ring it before you bring it
47
Flatiron
7oz in combos | 10 oz solo
48
Primal is
12 oz
49
Primal , taste of islands and jungle steak and shrimp
Come with choice of side
50
10 oz flatiron comes with
Red skin and cha cha
51
Chef choice apps
Mozzarella sticks Crab dip Chips and salsa Chips and guac
52
Meat temps
``` Rare cool red Center Med rare warm red Center Med pink through out Med well brown thin pink Well brown through out ```