General Interview - ED Flashcards

1
Q

Why ED?

A

-Since my first F2 placement in ED. Continued to work as a JCF for the last 18 months (ongoing)
-Variety; problem-solving; practical skills; team working

  • Variety - paeds, obs/gyn, gerries, medicine, surgery, trauma -> no other specialty is as varied
  • Problem-solving - love the challenge of making a diagnosis. First person to see a patient and formulate a plan. Free time enjoy puzzles (chess / cryptics) - aligns with me
  • Practical skills - hands on; enjoy + am good at. Logbook: FIB, joint manipulations; US access, chest drains; Arterial / central lines, LPs, POCUS (course, monthly club)
    – having looked at ACCS curriculum, have a base set of practical skills very well suited
  • in conclusion; love the work in ED and well suited to my skillset. Look to pursue dual CCT in ICM.
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2
Q

Why you?

A

Many strengths towards work as EM clinician - great feedback from seniors in current EM JCF role. Eg of inspiring consultant, leading trauma call - amazing, just the sort of doctor i want to be

Communication/teamworking skills; problem solver - diagnostician; quick learner - good practical skills

TEAMWORK - teamwork / rapport / comms - developed in rugby, continue to
PROBLEM-SOLVING - love diagnosis, problem-solving – eg head injury –> brugadas. Helps make diagnosis, think broadly & open-minded.
LEARNER - pick up skills, love hands on nature of the work - logbook, very proud of - US, FIBs, joint manips. Expand this repertoire in training.

Great experiences so far in EM - med student, F2, JCF in major trauma; very committed - attended courses & teaching - BASICS / EM L1 US / ALS; also keen on developing non-clinical work - QIP (EPAU), teaching med students / simulation; would look to make this part of my role as a consultant. Recognise the challenges, but well aware of these and love the specialty.

Many skills required, i have an excellent baseline to start training and really make the most of a career in EM.

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3
Q

Time you were unable to deliver good care?

A

(S) Acute medicine, big hospital, 2 arrest teams, changing bleeps, unclear (piece of paper on wall in office). Time went to arrest, full team not present. Ended up utilising other doctors present on the ward, but patient ultimately died
(T) Unsafe, uncertainty amongst juniors about who should attend.
(A) Datixed the incident. Decided I wanted to improve this. Surveyed doctors - showed clear misunderstanding. Made a simple intervention - putting stickers on all the bleeps of AIM / GIM.
(R) Re-survey - massive improvement. Anecdotally at arrests - better attendance, better outcomes.
Commended by my clinical supervisor
Reflection - happy with this improvement. Preventing further mistakes. Acute care is area i am particularly passionate about.

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4
Q

Time you made a mistake?

A

(S) Miscommunication with nursing colleague led to medication error. Busy resus, pt w/ CAP, i asked nurse to give abx / ivi. misheard - gave neb
(T) Fix mistake, patient safety, prevent further
(A) reassessed patient, ensured no harm, ensured prescribed medications given
(R) Discussed with the nurse, miscommunication due to rushing, busy dept, noisy. Could have been improved by clearer closed loop comms.
Changed my practice - always take time + use closed loop - subsequently prevented medication errors in another scenario.
Datixed + discussed at M&M - changed departmental practice - electronic prescription required before administration of drugs. - further layer of safety

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5
Q

Time your communication has positively impacted a patient?

A

Communication something I really enjoy about EM, discussions with patients. Working as part of a big team.
(S) drunk lady, wound ?stabbed, very rude/aggressive
(T) safety, vulnerable patient, ?assault/abuse,
(A) i was very patient, non-judgemental, empathetic, listened. Allowed her to go out and smoke. As i sutured the wound, she opened up, talked about abusive relationship and wanting help
(Result) - referred to DV services, given help she needed
(Reflection) - commended by SpR who could hear on my communication and empathy.
- taking time to listen
- would have been easy to dismiss patient and not find out about this - could have come to harm

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6
Q

Leadership?

A

(S) Patient with incarc periumbilical hernia.
(T) Needed prompt investigations, treatments, referral for emergency surgery
(A) Led the team around me:
- CSW - bloods/cannula
- Nurse - analgesia, abx, ivi
- Escalate to CIC
- D/W Radiology for CT
- D/W Gen Surg for review
(Res) - patient went to scan + was in theatre within hours of review
(Ref) -

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7
Q

What do you know about ACCS curriculum?

A

ACCS curriculum hugely exciting, really attracts me to ED application.
-Professional knowledge, skills, values
(F2 - ITU, EM, AM - absolutely loved)
4 rotations (EM, AM, anaes, ICM)
- Clinical learning outcomes encompassing domains of good clinical practice including practical skills
– already completed many of these, look forward to improving competency
- Generic learning outcomes - education, quality improvement – pillars of clinical governance, already involved in

  • Have a good skill set to make the most of the training programme

Following 2 years - 1 further year of ED before entering HST; I also really enjoyed ITU rotation of F2 + attended BASICS, would look to dual train w/ ICM.

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8
Q

Challenges facing training?

A
  • Stretched resources - money, time, educators
  • Increasingly busy ED department, necessary to prioritise patient care - means more limited scope for education - CBDs, DOPS, attending departmental teaching etc
  • eportfolio - lots to sign off, i have been keeping a logbook so this is part of my day to day practice
  • exams - important to balance work-life to be resilient, intend to do MRCEM asap and work towards it prior to ct1
  • rotation to new departments - excite for new challenge
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9
Q

Challenges facing EM?

A

Unprecedentedly busy time in EM, increasing pressures over the last few years.
*Number of attendances
*Exit-block & overcrowding
– patients waiting for inpatient beds leads to bed block, delay in reviews, poorer outcomes (400,000 / yr waiting 24hrs in dept)
– also this has huge effect on staff - moral injury, burnout, wellbeing

  • older population, more comorbid
  • Read on RCEM - #resuscitate EM manifesto
    – Needs urgent action
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10
Q

Where do you see yourself in 10 years?

A

Variety of directions can take role as EM consultant: Trauma, education, hospital management, QI, paediatrics, Sim, medical examiners, research etc.
- Dual train ICU / PHEM
– ACCS 3 years, enter higher training for ICM ST3 / ED ST
- MRCEM 1’, sba, osce + FRCEM; + FICM exams
- Completed ACCS and higher training, in early career as consultant.
– Particular areas of interest = ICU, POCUS, education

  • personally: house renovations, ?family
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11
Q

Problem solving made a difference to patient care?

A

(S) Young man presented with head injury. He was brought by his friend did not want to come, very dismissive
(T) Assessment of head injury
(A) thorough history, he had collapsed on walking with no prodromal symptoms. Had happened several times. Further tests - LSBP, ECG -> showed Brugada syndrome
(R) Interesting case, keeping broad open mind in assessment.
Would have been easy to pigeonhole patient into minor head injury not requiring CT.
But problem solving skills meant I recognised abnormality, investigated and diagnosed with rare cardiac condition - patient admitted, further tests, was d/c with ICD

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12
Q

Worked well under pressure? Managed competing interests?

A

(S) AMU; arrest bleep + deteriorating patient; take shift
- (T) blood tests and imaging to chase; reviewed a deteriorating septic patient; arrest bleep went off
- (A) patient safety priority. Lady i’d just reviewed needed fluids & escalation of abx; arrest to attend
- (R) Ensured treatments prescribed for deteriorating pt; nurse aware; had my bleep no.
– Went to arrest, day team + medical SpR present, explained situation and was allowed to return to my unwell lady

  • Patient safety is priority. Organise tasks in order of clinical need. Sick patient/arrest clearly top of list. Utilising MDT around me; CSWs, nursing staff; other junior doctors; peers.
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13
Q

How do you deal with stress?

A
  • Being a doctor carries with it a deal of stress - different types (busyness/overworked, emotional, cumulative fatigue). Each dealt with differently
  • High workload, deal with by being organised, efficient and working as a team. Recognise own limitations. Take breaks
  • Emotional stress - challenging patients, seeing death etc. I am calm, levelheaded - received good feedback on this from seniors
  • Cumulative - hobbies outside of work; music, reading, seeing friends; sports - rugby / CF; used to juggling competing pressures and organising my time. Helps me switch off. Also recently started meditating which I’ve noticed a real benefit
  • Conclusion: many ways to deal with stress. Find I am often able to remain calm in challenging situations
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14
Q

Differing clinical opinion from colleague? How did you deal with it?

A
  • Middle aged lady with syncope, diarrhoea, menorrhagia – long history of all these problems
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15
Q

What are human factors? How do they impact care of patients?

A

– Broadly speaking, human factors refer to a range of environmental, organisational and individual characteristics which could influence our performance at work. In the healthcare setting, these factors could affect or impact the safety of the care we deliver to patients.

– Examples of some personal factors which commonly influence people to make mistakes/errors are stress, loss of situational awareness, distraction, fatigue, lack of teamwork, communication etc. Do not forget that simple environmental factors such as computers not working, having to complete multiple paper forms for a single request, different labels that look alike, or a lack of appropriate equipment in clinical areas also have a significant effect

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16
Q

How was your training impacted by covid pandemic?

A

Cons: stressful, lots of death & dying, difficult work-life balance - burnout, courses & some educational opportunities cancelled

Pros: started work early, more experience - particularly became more comfortable treating dying patients and having difficult discussions with families on this topic. Made me a better more rounded doctor

17
Q

Talk me through your training?

A
  • Thoroughly enjoyable
    CLINICAL - >20 months experience in complimentary specialties: EM & acute med, trauma. 4 months f2 job in ICM/Anaesthesia - including 2 taster weeks of anaesthetics. Practical skills, log book proud - A-lines, CVC, LP, FIB - satisfying

ACADEMIC - courses + achievement at med school (Top 10% in final year). Improve as clinician - teaching the teacher, BASIC & EM USS. I know EM hard, think i have brains, determination, work ethic for it

OUT OF HOSPITAL - developed non-technical skills, leadership + education. Elite sport - rugby, england. CrossFit (top 5% in the world in recent Open competition + coach at local gym)
Speaking to anaesthetists - calm + confident leadership are working in MDT - look forward to this

CONCLUSION
- lots of experience working directly with ED and alongside as part of wider MDT. my experiences leave me in great position to get the most out of ACCS training

18
Q

Worst thing about EM?

A
  • No career is without its negatives. Huge number of positives of EM&raquo_space;> negatives.
19
Q

Courses you’ve been on? How has this changed your practice?

A

ALS - MDT training, great course, given me a lot more confidence in management of acutely unwell pts. Non-technical skills.
- Particularly useful was the teaching on SBAR handovers; as F1 i’d often found it difficult to handover and escalate patients to seniors quickly & efficiently. But since using and practicing this framework I have had much more success.
– Recent example, deteriorating gentleman with poor oxygenation despite high-flow. Able to concisely refer to ITU who quickly came down to review him.

  • Conflicts & complaints framed conflict as a positive + necessary part of teamwork / human interaction.
20
Q

Teaching experience?

A
  • Really enjoy teaching; huge part of being a doctor.
  • Variety of styles: didactic lectures, group discussions, simulation, practical, bedside.
  • Variety of audiences: medical students, other junior doctors, MDT
  • Peer teaching society, medical student sim teaching. Attended teaching the teacher - learnt about theory of learning - helped my practice - clear learning objectives
  • Most proud of: during psych placement developed + delivered regional simulation teaching programme for med students - 6-week course
  • Excellent feedback : but wanted less didactic, larger focus on simluation -> changed it and improved for ongoing cohorts
21
Q

Research, audit, QI?

A
  • Research = novel
  • Audit = comparing current practice to set standards
  • QIP = making changes to current practice and reviewing - PDSA cycles
    – Experience in all 3. Recruiting to trials. Auditing sedation holds on ITU. Most enjoy QIPs
  • Successful audit/QIP in early pregnancy attendance in ED, completed 3rd PDSA cycle, shown a reduction in time waiting in ED by 31%
  • Poster to be presented at conference
  • Also, leading project in anaesthetics: peri-op monitoring of NOF patients
22
Q

Tell us about your role in clinical governance?

A

Part and parcel of daily role. Improving patient care & service quality.
7 pillars. A few good examples are:
- Teaching - educating med students + colleagues. Attending courses + training
- QIPs - EPAU. NOF
- Patient safety through critical incident reporting & DATIX

23
Q

Consent a vulnerable patient?

A

(S)elderly lady with LD, fall + #NOF
distressed and in pain
(A)moved to quieter side room
initially unable to understand FIB
took more time, involved NoK, drew pictures
patient could capacitously consent to FIB

(R) great outcome, patient autonomy respected, gold-standard treatment achieved
led to patietn becoming much more comfortable + setteld

24
Q

Who’s your role model?

A

Many role models in /outside of work, lucky to work with inspiring consultants / SpRs.
1 person in particular - dual EM/ICM, very knowledgeable, great teacher, good with patients, special interest in US -> all aspire to be
Specific example = status epilepticus

25
Q

What achievements are you most proud of?

A
  • Many achievements I am proud of, England U16s
26
Q

Favourite style of teaching? How should it best be delivered during ACCS?

A
  • It depends! Variety of styles, which have relative strengths & weaknesses depending on the topic.
  • ACCS
    – practice based experiential learning - each patient is a learning opportunity. Supervised learning event & reflection.
    – independent study - reading, portfolio, QIP/audit, PDP
    – MDT
    – post-grad teaching
    – simulation
    – study courses
  • I particularly enjoy sim based teaching.
27
Q

What have you learnt from working in a team?

A
28
Q

What makes a good ED Consultant?

A
  • Calm & approachable
  • Able to multitask, make decisions quickly
  • Knowledgeable - broad
  • Communication, teamworking & leadership
  • Recognise the challenges of work - resilient, work-life balance
  • Role model *
  • eg of status epilepticus
29
Q

Top 5 challenges to ED? Solutions?

A

1) Overcrowding, exit-block
– ST: fit-to-sit, in-reach, SDECs, ‘boarding’
– LT: funding, increase hospital beds + staffing; social care
2) Staff morale, moral injury, stress/burnout - poor retention
– ST: teamworking, debriefs, socials
– LT: fix the problem
3) Aging population, increasingly comorbid and complex
4)

30
Q

What makes a good ED department?

A

Viewed from various perspectives - patient, staff.

Good department is a happy cohesive department where all members are valued, respected and working to a common goal - optimal patient care. From my experience in work as well as discussions with trainees, the
key thing as trainee is to feel supported:
- Clinically - opportunity to learn and develop scope of practice
- Educationally - teaching and help with exams
- Wellbeing - non-clinical stuff: parking, rotas; AL/SL; etc

Bad eg GenSurg - very hierarchical; minimal teaching; bad rota + difficult to take AL.

Good eg ED/ITU - 1st name terms; approachable seniors; regular teaching; self-rostered; secure bike lock

31
Q

Difficult case you have managed?

A