General CTR Info

Question 1

Monthly Deliverables for a TAA1 (contact goals)

Answer 1

1. Outreach: 75 (one-on-one conversations with eligible personnel or dependent)
2. Closed: 40 (qualified people who asked a question about benefits and got an answer)
3. Services Provided: 50 (# of questions asked by qualified people DURING a 1-on-1 conversation)

Question 2

Documentation Info Required (via info sheet)

Answer 2

1. Name
2. Rank
3. Contact Info

Question 3

Qualifying Questions

Answer 3

1. In which branch did you serve?
2. Have you served at least 180 consecutive days of active duty, not counting Basic and AIT?
3. Have you spent at least one day in the Guard or Reserve (including IRR)?

Question 4

Questions upon meeting key personnel

Answer 4

1. “That’s interesting! Tell me about your job: how do you help people?”
2. “If a SVC MBR asks me a question that’s in your wheelhouse, could I direct him/her to you?”
3. “If you were in my shoes, what are some things you would do to get established in the units?”