General Apps Flashcards
What is DRMTouch used for?
Donor management, appeals, etc.
What is Workplace?
Purchase order management system
What is QPulse?
Safety/Risk Management system
What is Great Plains?
Financial accounting system
What is eLearn?
A learning portal
What is Cherwell?
Ticketing system
What is WhoseOnLocation?
A site access system
Who sets up access for Workplace?
Helpdesk, via AD groups
What is Afinox?
App for reading freezer cycle data from Afinox freezers
How do you administer Sharepoint?
Via the Microsoft 365 Admin Portal
What is the Service Web Portal for?
Allows users to upload details of services and products which have been issued which do not run through the other existing systems (eProgesa, eTraceline, Histotrac). Also allows finance to upload manual billing adjustments.
How do you grant Web Service Portal access to a user?
Email AccountsReceivable
How do you fix a login or password issue with the Web Service Portal?
Email AccountsReceivable
If the Web Services Portal is broken, what do you do?
Contact Robert Hyndeman
What is QPulse?
Safety training system
Who do you contact regarding QPulse issues?
Hannah Capon or her manager
What is PanaTracker?
Inventory & asset management application, used for receipting inwards good and hub site transfers of stock items
What is PanaTrackers relationship to Great Plains?
PanaTracker acts as the front end for DynamicsGP and allows the scanning of barcodes to process transactions
What can PanaTracker users do if the system is down?
Submit the orders using Great Plains instead
How does PanaTracker feed data to Great Plains?
Using eConnect
What server does the PanaTracker Web Portal run on?
AKLWEB9
What is HumanForce?
HumanForce software is used on tablets throughout the organisation
What priority are HumanForce issues?
High priority
Who is the main contact for the Reagent Portal?
Andrea Jamieson
