General Flashcards
1
Q
Claim dispute channels
A
Negotiation - settlement thru discussions
Arbitration - less formal (arbitrator)
Mediation - FMB
Litigation - if negotiation and arbitration fail, insured has the right to take legal action
2
Q
Cooling off period?
A
15 days - return of the premium paid
3
Q
What happens if insurer cancels cover?
A
refund to the insured a pro rata premium for the unexpired period
