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Jet2 PA Revision > General > Flashcards

General Flashcards

1
Q

What is ABTA

A

Association of British Travel Agents, can deal with complaints

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2
Q

What is ATOL

A

Air Travel Organisers Licence. All british package holidays covered. Companies pay £2.50 per travel and cocvers repaitriation,refund, or expenses if company ceases trading

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3
Q

Jet2 Brands

A

Jet2.com - Airline

Jet2holidays - Package holidays

Jet2CityBreaks - City breaks

Jet2Villas - Flight, car, villa

Indulgent Escapes - VIP, extra baggage 25kg, 5 star hotels, private transfers

VIBE - Party/18-30

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4
Q

How many customers flown?

A

over 110mil

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5
Q

How many colleagues

A

12,700+

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6
Q

Position as airline and tour operator

A

Largest UK tour op (overtook TUI this year)
3rd Largest UK Airline. ATOL for 5.8mil PAX

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7
Q

How many destinations

A

65+

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8
Q

How many UK bases

A

10 - 11 Including Liverpool

Leeds Bradford
Manchester
Belfast
Newcastle
Edinburgh
Glasgow
Birmingham
East Mids
London
Bristol
Liverpool

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9
Q

Types and examples of destinations

A

Sun (Majorca,Ibiza,Spain,Greece,Turkey, new Montenegro)

City (Paris, Prague, Venice, Rome, Seasonals to Cologne, Berline, Vienna, Copenhangen)

Ski (Lyon, Geneva, Turin, Innsbruck, Salzburg, and new Chambery)

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10
Q

Airbus orders

A

1 A321neo delivered May - G-SUNB
62 A321neos on order - 232pax
35 A320neos on order - 180pax

LEAP-1A - 15% less CO2
Acro seats - more leg room and understeat space

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11
Q

Take Me There Values?

A

Create Memories - Friendly, approachable, open and honest

Be Present - Use initiative and inspire. Always on hand.

Work as One Team - All one team from crew, to behind scenes

Take Responsibility - Responisible for your impact, find solutions

THIS CREATES TRUST

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12
Q

What does customer-driven scheduling do?

A

Maximises load factor

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13
Q

How does Jet2.com have full control?

A

Full control of seating, and Jet2holidays hotels aligned with brand values.

Bristol and Newcastle have self handling

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14
Q

What’s our shares doing?

A

Up 24% in 1-year, £1,180

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15
Q

Average load factor? Sept 2022

A

90.7%

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16
Q

Percentage Jet2Holiday vs Jet2.com customers

A

66%

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17
Q

Fight-only ticket yield?

A

£105 up 43% previous half year

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18
Q

Half year revenue to 30 sept 22

A

£3.567bil - Operating profit £516mil

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19
Q

Company commercial challenges?

A

Fuel
Carbon
Wage increases
Investment in staff

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20
Q

Guiding principles investors?

A

People, Service, Profits

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21
Q

How and When was Channel Express founded?

A

Philip Meeson bought Express businesses in 1983 and renamed Channel Express

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22
Q

When did Dart Group form?

A

1991 - Name from Handley Page Dart aircraft used

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23
Q

When did Jet2.com form?

A

2002 - 11 Dec 22 12k seats sold in 24hrs

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24
Q

When was the first Jet2.com flight?

A

12 Feb 2003 - LBA - AMS

25
Q

When did Jet2holidays start?

26
Q

Who jointed in 2009?

A

Steve Heapy from MyTravel, became MD Jet2holidays and CCO for Jet2.com

27
Q

What change in 2013 to the management team?

A

Steve Heapy became CEO of Jet2.com and J2Holidays

Philip Meeson - Executive Chairman

28
Q

When was Jet2Holidays 1 miilionth customer?

29
Q

When did Birmingham and Stanstead bases open?

30
Q

When did Bristol base open

31
Q

When was Flowler Welch purchased and sold?

A

Bought in 1994, along with Coolchain in 1999. Sold in 2020 - Dart Group becomes Jet2 Plc

32
Q

OAG data from 2022 showed?

A

Only airline with no cancellations despite the issues with ground crew in July/August

33
Q

OAG data from June 2023 showed?

A

No cancellations in May, and most punctual short-haul UK airline every month in 2023

34
Q

Recent award for workplace?

A

Best Large Company to work for - Best Workplaces in Travel

Also Glassdoor Best Places to Work 2022

35
Q

Steve Heapy?

A

He’s CEO of Jet2 Plc

My Travel, Thomas Cook, Libra.

Director to the Board - ABTA

36
Q

Philip Meeson?

A

He’s Executive Chairman of Jet2 Plc

Ex RAF
Malboro display team

37
Q

Gary Brown?

A

CFO appointed April 2013

Retail experience, Sainsburys, Matalan, Umbro

38
Q

What’s Jet2s sustainability programme called?

A

Jet2 Net Zero

39
Q

When are Jet2 aiming to be Net Zero

40
Q

What were they ranked by Atmosfair

A

11 / 200 ranked by sustainability

41
Q

Key sustainability targets

A

SAF - 70% less emmissions - By 2026

Offsetting Ground Handling - 1 Jan 2022

50% Ground equipment to be Zero carbon - 2023

Onboard recycling measuring system - 1 Jan 2022

Renewable energy in offices - 1 Jan 2022

Offset Airline emissions - All not covered by ETS

Remove 80% of single use plastic by 2023

In resort - Hotel Sustainability Charter

42
Q

CO2 per PAX KM current / targets

A

67g
65g by 2025
60g by 2030

SAF and new aircraft will help

43
Q

What impacts CO2 per PAX KM

A

Load factor and aircraft/engines

44
Q

What is already done for sustainability?

A

737-800NGs with winglets delivered between 2016-2019

Single engine taxi

Careful fuel planning

PBN

Reduced contingency fuel

Reduced thrust takeoffs and cont. Descents

Electric vehicles

Lightweight seats and carts

45
Q

Slogan for Jet2Holidays

A

“Package Holidays you can trust”

46
Q

Potential impacts on profitability

A
  • Increasing costs and volatility - Fuel, Wages
  • Sustainability / carbon offsetting
  • Socioeconomic - Less disposable income less able to go on holiday leading to lower prices
  • Operational disruption - E.g. airport issues of 2022 - Leading to compensation
  • Increased maintenance costs of an older fleet
47
Q

Which SAF company have Jet2 invested in

A

Fulcrum BioEnergy - NorthPoint
53 mil gallons over 15-years

48
Q

Current fleet

A

B737 x 92 using CFM56 engines
- 737-800 x86 (1) on order - 189 PAX
- 737-300 x6 - 148 PAX

B757 x 8 - 235 PAX - RR RB211

A321neo x1 - 232 PAX - LEAP-1A

Plus 3 A321 lease, and 3 A330 lease

TOTAL FLEET ~100

49
Q

First routes in 2003

A

Alicante, Amsterdam, Barcelona, Malaga, Milan, Nice, Palma

50
Q

2004 Base additions

A

Belfast and Manchester

51
Q

2005 Base additions

A

Newcastle, Blackpool, Edinburgh

52
Q

ATOL figure for 2023

A

5.8mil passengers

53
Q

Liverpool starts

A

March 2024

54
Q

Non ticket revenue per passenger sector

55
Q

Which? Travel Awards

A

Travel Brand of the Year
Recommended Provider (Jet2.com only UK airline to get this in 2023)

56
Q

Feefo award?

A

Platinum Trusted Service Award 2023

57
Q

Globe Travel Awards 2023

A

Best Short-Haul Airline

58
Q

When did Jet2Holidays exceed 1mil customers in one year and intro resort flight check-in

59
Q

Revenue YE 31 Mar 2022

Jet2 PA Revision (1 decks)

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