GCSE OCR Business Studies A292 - Employment & Retention Flashcards
The department that deals with recruitment and selection
Human Resources department
How an organisation decides how many and what type of workers it should employ
Needs analysis
What document lists of main responsibilities and duties of a worker?
Job description
What document lists the qualities, qualifications and knowledge that a person should have to do a particular job?
Personal specification
What term is given to recruitment from within an organisation
Internal recruitment
What term is given to recruitment from outside an organisation
External recruitment
What is a Recruitment Agency?
A specialist organisation that carries out all the tasks involved in recruitment and selection of workers on behalf of an organisation
What is an Employment Agency?
An agency that has workers readily available for businesses to hire. (usually for a short period of time)