Gcse Bussines 2.5

Question 1

What is an hierarchical bussines structure?

Answer 1

Top:owners
Middle: managers and supervisors
Bottom: subordinates

Higher position=higher wages

-Communication between too and bottom is difficult

-narrow span of control(more effective with managers to employees)

Long chain of command

More layers than flat structure

Question 2

What is the difference between full time and part time?

Answer 2

The number of hours worked in full time os more than a part time

Question 3

What is the benefit of part time workers

Answer 3

They save money whilst still meeting customer demands.

Question 4

What are the disadvantages of part time workers?

Answer 4

They will incite extra costs(training, uniforms, equipment) and will have less loyalty

Question 5

What are the benefits of a full time job to an employer?

Answer 5

Greater financial security for employer. As they will earn more money than a part timer.

Question 6

What are flexible hour contracts?

Answer 6

Part time contracts that don’t provide guaranteed number of working hours per week.

(Only paid for hours they work) bring employee flexibility although there is little financial security

Question 7

What are permanent contract?

Answer 7

Work indefinitely until they leave or employment terminated

Question 8

What are fixed-term contracts?

Answer 8

Temporary

Question 9

What is a freelancer?

Answer 9

An self employed individual hired by others for specific short term task that requires highly specialized skills

AdV: increase flexibility of working hours

DSV consistent work not guaranteed

Question 10

What is job analysis?

Answer 10

Knows what new employees are required to do, and skills & experience they need to have

Question 11

What does the job description state

Answer 11

Requirements of role

Responsibilities

Duties

Question 12

What does the person specification state

Answer 12

Skills(qualifications)

Experience

Characteristics

Qualities

Question 13

What is internal recruitment?

Answer 13

Employees who already work within the business. Which helps motivate them. Means business is aware of candidates ability’s and track records. Candidates know they will
Be happy for the bussines

Lower risk

Question 14

What is external recruitment?

Answer 14

Recruiting people from outside the business. This brings a wider range of new skills and experiences. Causing an increase in innovation and productivity

Is high risk on employing someone new who may not work well with bussines

Question 15

What is involved in recruitment and selection process?

Answer 15

-Shortlisting,
-references
-interviews
-aptitude tests
-group activities

Question 16

What will we’ll trained employees provide for a bussines?(2)

Answer 16

Increase productivity
Greater customer service

Question 17

Why might an employee need training?(what are dif types too?)

Answer 17

-Employees starting work need training to know what to do

—ongoing training is needed to retain employees. Could do this by
•making them learn new processes
• introduce new technology
• develop there role to maximise efficiency

Self trading to learn different skills

Question 18

What is informal training?

Answer 18

Show employee how to do it and then practicing it.
-there isn’t strict plan
-is cost effective as they work and learn at same time
-although bad working practices may be passed on

Question 19

What is formal training?

Answer 19

Is when there’s a set plan
A learning objective
Involving training departments
-also being expensive but is higher quality

Question 20

What is performance reviews and how does it help them develop?

Answer 20

Performance reviews is when
1. Workers set target to compete for year
2. Then during year receive training to help them meet targets
3. At end of year, discus how well the targets were met. If good then reward . Bad means improvements

Question 21

What are the benefit’s of training and development?

Answer 21

-makes them more productive, so they become better and faster at there job

-helps staff stay up to date with changes(In technology)

-help staff stay more motivated, shows firm is interested and willing to help improve staff. Increasing staff retention

Question 22

What is a flat structure?

Answer 22

-there’s short chain of command
- quick communication between bottom and too
- wide span of control difficult to manage. Manage lots of employees effective

Question 23

What is a centralised structure?

Answer 23

Where major decisions are mad at the top of structure

-by poeple who have lots of experience

-but it may slow down decision making from two or one poeple. May take longer time to filter through employees.

-senior managers can become very powerful and make poor decisions

Question 24

What is a decentralised structure?

Answer 24

Authority is short and out to regional and junior employees

Use expecting knowledge of their sector to make quick decision. Without needing to communicate to managers

So managers make less decisions

So less for central office for deduction making . decreasing costs

Question 25

What are the staff roles for a business?

Answer 25

Directors

Senior managers

Supervisors

Operation and support staff

Question 26

What internal organizational structures would a small business use?

Answer 26

• a flat structure and centralized organization

Question 27

What internal organizational structures would a large business use?

Answer 27

Hierarchical structure

Decentralized organization