GCDMP - Vendor Selection Flashcards

1
Q

How does a Transactional Business Model work in CDM?

A

The sponsor contracts vendors on a per study or per trial basis.

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2
Q

How does a Strategic Partnership Business Model work in CDM?

A

Companies with complementary skills for a partnership to increase efficiencies and lower costs.

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3
Q

Who is it that an organization outsources work to perform select activities on a trial?

A

Functional Service Provider

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4
Q

Who leases software to clients for use on trials?

A

Application Service Provider

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5
Q

What should an organization do before beginning to qualify vendors?

A

Decide what services require assistance from a vendor and define which attributes will be most important in the selection of vendors.

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6
Q

What are the three most important attributes of vendor evaluation?

A
  1. Sufficient staff
  2. Adequate standards requirements
  3. Staff is adequately qualified and trained
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7
Q

What should a Request For Information (RFI) include when sent to a vendor?

A
  1. Company historical informations
  2. Products and services
  3. Experience and areas of expertise
  4. Product demonstration
  5. Computerized systems
  6. Results of previous regulatory inspections, as permitted
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8
Q

Who should review a Request For Information (RFI) to evaluate a vendor?

A

A Subject Matter Expert (SME)

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9
Q

Do identified deficiencies from the Request For Information (RFI) result in the vendor being eliminated?

A

No.

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10
Q

What two items are required to be completed before a vendor relationship is official?

A

Contract and statement of scope of work

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11
Q

In transactional outsourcing, are costs always the same?

A

No, a detailed cost list and scope of work should be drawn up at the beginning of the partnership and should include provisions for changes in costs.

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12
Q

What 4 ownership responsibilities should be outlined in the Task Ownership Matrix.

A

Who is responsible/accountable/consulted/informed for the task/document. Can also be called RACI matrix.

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13
Q

What function does a roles and responsibilities matrix (bid grid) serve?

A

Captures Sponsor’s pre-defined study specific cost drivers and allows outsourced partners to assign prices to tasks associated with the cost drivers.

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14
Q

What should vendor milestones be based on?

A

Defined deliverables through the course of the study.

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15
Q

Every clinical study should include governance documents that explicitly describe how various processes will be carried out such as:

A

Training and onboarding plans, transition plans to cover staff changes, key milestones, performance metrics, communication plan, escalation plan

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16
Q

What areas may require vendor oversight during setup?

A

Training on sponsor SOPs, project-specific training, timeline planning and review, Project milestone tracking tools/metrics.

17
Q

What does Study Conduct Oversight of vendor activities include?

A

Timeline and Scope management, performance indicators, data quality oversight, compliance, and relationship governance.

18
Q

What does Study Closeout Oversight of vendor activities include?

A

Conduct database finalization activities, Conduct lessons learning meeting to identify successes and challenges for future project planning, finalize and archive all relevant communications and DM documents, recognize team contributions.