Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Admin Grand Central > GC100 > Flashcards

GC100 Flashcards

1
Q

Which address for appointment reminders

A

Patient address

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

A ____ holds information about a patients insurance

A

Coverage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Any balance not covered by insurance is sent to?

A

Guarantor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Address for bill

A

Guarantor address

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Hospital account stores (3)

A

Charges
Payments
Adjustment
For a hospital stay

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Hospital account determines which _______ will be sent claims and which ________ will receive bill for balance.

A

Coverage (s)

Guarantor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Only coverages listed on the _____ form will be sent claims for a hospital encounter

A

Coverage info

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Icon indicates coverage has been verified electronically

A

Lighting bolt

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What form are these fields on
Point of origin
Admission type
Accident related

A

Encounter info

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Which form has referring provider

A

Provider infor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

From which form can you create a new hospital account

A

Hospital accounts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Where can you verify patient, guarantor, coverage, and hospital account records

A

Sidebar checklist

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Which button to confirm the preadmission

A

Preadmit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

List of options most frequently accessed by a user. Includes logout

A

Hyperspace toolbar

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Each workspace you open generates a tab.

A

Workspace tabs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Tabs, such as print forms that allow you to access other activities related to the activity you have open.

A

Activity tabs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Provides buttons, such as mspq and patient fyi, to accomplish tasks related to the current activity

A

Activity toolbar

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Displays information about the patient open in the workspace

A

Patient storyboard

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Displays a list of forms within the current activity. Also where you select Togo to a form

A

Form navigator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Contains fields or links with which you can enter or view data.

A

Forms

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Allows staff to verify patient, guarantor, coverage and more

A

Sidebar checklist

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q 
Pending preadmission
Demographics
Coverage
HAR
Guarantor
A

Preadmit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Confirmed preadmission

Today’s patient list

A

Admit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Pending admission
IFS
Accomodations and documents

A

Admit complete

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Change patient pcp

A

Pcp

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Change billing address for patient

A

Guarantor demographic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Update member id on coverage

A

Coverage info

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Link to see data in an RTE response that was sent on patient coverage

A

Response history

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Bed planning statuses 7

A 
Unassigned
Preassigned
Assigned
Completed
Postponed
Upcoming
Flight tracker
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Bed request generated manually or via order. Requested

A

Upcoming tab

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Bed planner sees request on unassigned tab. Ready to plan when time is right.

A

Unassigned

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Bed planner clicks and drags to assign patient to room and bed.
Assigned - bed not ready
Bed ready

A

Assigned

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

ADT event completed. Admission or transfer. Complete

A

Completed tab

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Icon to open user preferences and configure icons display in bed planning

A

Wrench

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Shows the expected occupancy of unit

A

Small occupancy meter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Flag a bed with a star

A

To mark it as a possible bed for a patient

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

See beds flagged with a star

A

Click the star on the activity toolbar

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Which 4 tabs in bed planning show patients that have not been assigned to a unit or bed

A

Unassigned
Upcoming
Postponed
Flight tracker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Which 3 bed planner tab shows patients that have a bed assigned for their admission or transfer

A

Assigned
Completed
Flight tracker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

Remove a bed request for bed planning

A

Cancel request

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

List of cancelled bed requests can be seen?

A

Flight tracker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Quickly reassign patient to bed how?

A

Drag n drop

Edit assignment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Option to undo a bed assignment and put request back to unassigned

A

Remove assignment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Why use remove assignment?

A

Need to place a different patient into the bed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Without a patient attached to transfer center request, you can’t do what ?

A

Create a pending admission
Create a bed request
Record clinical information
Collect patient documents

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

Transfer center requests can be generated by

A

Physician submitting an order for transfer

Transfer coordinator clicking new request

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

Can an admission clerk open a transfer center request by opening patient station and new admission

A

No

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

At what point is a pending admission and bed request created for a transfer center request

A

When the transfer center coordinator clicks confirm

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

When should the transfer center coordinator click patient accepted?

A

Once all approvals are complete

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

Purpose of check in

A

Notifies provider the patient has arrived

Front desk to complete registration and collect copay

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

True or false:. You can schedule appointments for both admitted and non-admitted in a Hospital Outpatient Department (HOD)

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

What is the patients appointment status after check-in

A

Arrived

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

Non-admitted patient being seen in HOD, what patient class?

A

Outpatient

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

What situation would you update a hospital outpatient to an admission

A

When patients situation becomes more severe

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

Encounter icon

Square with a plus

A

Hospital Outpatient visit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Encounter icon

Calendar date

A

Appointment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

Encounter icon

Door with arrow facing into door

A

Admission

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

Advantage of converting HOV into an admission

A

There is 1 encounter. All clinical information grouped into 1 encounter

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

Can you assign a bed to an HOV

A

No, you must convert the encounter to a pending admission before you can assign a bed

60
Q

Non-event data

A

Ssn
Guarantor address
Demographics
Patient name

61
Q

Event data

A 
Room/bed
Patient class
Level of care
Accommodation code
Accommodation reason
Patient service
62
Q

Person in whose name insurance is issued.

A

Subscriber

63
Q

Each coverage record has only ____ subscriber

A

One

64
Q

Insurance companies assign

A

Subscriber id

65
Q

Person that subscriber extends coverage to with a specific id

A

Member

66
Q

What is a payor

A

Insurance company

67
Q

What is a plan

A

Set of benefits that insurance company offers

68
Q

Patient needs at least ____ guarantor to be admitted

A

One

69
Q

Each guarantor account can only have ____ guarantor

A

One

70
Q

Patient can have multiple guarantor accounts

A

True

71
Q

Preadmission verifies what

A

Patient
Guarantor
Member
Hospital account

72
Q

Detailed view on activity toolbar benefit

A

Quick updates to patient, guarantor account and coverage forms

73
Q

List of patients that need to be presdmitted

A

Patient work queues

74
Q

Can a patient simultaneously appear multiple times in the same work queue

A

Yes

75
Q

Guarantor info form - address link set to yes

A

It links the patient address to the guarantor address

76
Q

Coverage record purpose

A

Store information about where to send claims

77
Q

One coverage can have multiple subscribers

A

No

78
Q

How do you know a real time eligibility response has been received

A

The response received button appears

79
Q

Describes the type of hospital stay and is a way of grouping for billing purposes

A

Patient class

80
Q

What is
They integrate with resolute hospital billing
House all financial data for a hospital encounter
Determine who receives a bill
Determine which coverage to send claims

A

Hospital account

81
Q

T or F:. You can confirm a preadmission without creating a hospital account

A

False

82
Q

Form shows summary of information on file for patient

A

Interactive face sheet

83
Q

Not all information collected during preadmission. What needs to be collected

A

Accomodations

Documents

84
Q

T or F

You can admit a patient with no account

A

False

85
Q

T or F

Multiple guarantor accounts can be linked to one hospital account

A

False

86
Q

Bed planning

Number of patients w pending transfer, pending or confirmed preadmission, to the unit but no bed assigned

A

Pre-assigned

87
Q

Bed planning

Shows beds ready to plan, patients who need a room and bed assigned soon

A

Unassigned

88
Q

Located directly above the small occupancy meter. Shows the current occupancy of the unit.

A

Large occupancy meter

89
Q

What activity allows you to view all current open and occupied beds

A

Bed planning

90
Q

When to use bed activation activity

A

Bed is undergoing maintenance

91
Q

T or F

You can inactive an occupied bed

A

False

92
Q

Transfer center

What information populates automatically from a physician order?

A 
Patient record linked
Request type
Referring provider info
Referring facility
Transfer info: priority, reason, service, patient class, contact, history
93
Q

T or F

Transfer center: Once a location has been declined, it can never considered again for current request

A

False. Click revive to undo

94
Q

Transfer center

When does epic create a pending admission and bed request

A

Once confirm button is selected

95
Q

Transfer center

If you click confirm on location one, you can still click select for location two

A

False. You must click undo confirm for location one first.

96
Q

T or F
Transfer center
You have to decline current selection before clicking select on second location

A

False. Not for selection. Additional steps for confirm change.

97
Q

What scenerios can a transfer center coordinator manage w transfer center

A

Patient move from one hospital to another in your organization
Move from one bed to another bed in same hospital
Another organization to your hospital
External physician making a consult request

98
Q

How can you search for a patient when creating a transfer center request

A

Click attach patient

99
Q

Transfer center

No patient attached prevents you from doing what

A

Create preadmission
Collect documents
Create a bed request

100
Q

Transfer center

Review timeline on complete transfer

A

Open patient station and select the intake encounter

101
Q

Transfer center

Where can you manually mark approval of request

A

Click location selection then short list

102
Q

Bed planning what group do transfer center request display

A

Transfer center

103
Q

T or F

You can schedule appointments for both admitted and non-admitted patients in Hospital Outpatient Department

A

True

104
Q

Patients appointment status after check-in

A

Arrived

105
Q

T or F

When you check-in a patient, their appointment status changes to “present”

A

False. Changes to arrived.

Present is for “signed in”, not checked-in

106
Q

T or F

You must update an HOV to an admission before a room and bed can be assigned

A

True

107
Q

Which button do you click to update HOV to an admission

A

Admit

108
Q

A patient will not be admitted at time of appointment. What option should scheduler select

A

Outpatient

109
Q

HOV to admission, what needs to be updated

A

Service
Room
Patient class

110
Q

T or F

You can update an appointment with a patients PCP at an ambulatory clinic into an admission

A

False. Only HOV convert to admission, not an OP

111
Q

T or F
The buttons that appear when an encounter is selected in patient station change depending on the type and status of the encounter selected

A

True

112
Q

Transport - stay with patient and then proceed

A

Delay

113
Q

Transport - major delay. Removed and reassigned later

A

Postpone transport

114
Q

Transport - deletes the transport request entirely

A

Cancel transport

115
Q

3 ways to create a transport request

A

Unit clerk clicks transfer, then transport request
Transport manager submits into transport command center
System auto generates for a transfer

116
Q

What does a sector represent

A

Areas of the hospital Types of transport requests

Types of transport requests, such as lab specimens, etc

117
Q

When a transport is done moving a patient, what should they click

A

Complete

118
Q

T or F

The only way to create a bed request is for a physician to place a transfer order

A

False

A unit clerk or nurse can select bed request

119
Q

What should a unit clerk click to confirm transfer patient is now in bed on the new unit

A

Complete transfer

120
Q

T or F

Patient needs to go to imaging for an x-ray. You should transfer patient to x-ray dept

A

False. Change the location to x-ray. When patient return select back in bed.

121
Q

T or F

You can print forms not previously printed for a patient via the print form activity

A

True

122
Q

How to send a request to EVS staff to empty trash

A

Click service task

123
Q

Which button should a unit clerk click to indicate the patient needs to be transferred to a different unit

A

Bed request

124
Q

T or F

You can access the discharge workflow by clicking a pending admission and clicking discharge

A

False. The patient can’t be pending admission to start the discharge workflow.

125
Q

Discharge form required fields to be able to submit

A

Date
Time
Discharge disposition

126
Q

What happens when you complete a discharge

A

The patient encounter type and status change to discharged

Patient no longer shows up on the Unit Manager

127
Q

T or F

A housekeeper can change the sector he is assigned to when they login

A

True

128
Q

Housekeeper - communicate patient family in room.

A

Delay

129
Q

3 edit requests for bed cleaning

A

Change the housekeeper assigned
Edit the status
Update the priority

130
Q

Housekeeping - stat priority higher than next

A

True

Stat, next, standard request

131
Q

T or F

Discharge auto generates a bed cleaning request

A

True

132
Q

What is a hospital encounter

A

One hospital stay for a patient

133
Q

Indicates that the patient is in hospital, room and bed

A

Admission

134
Q

Indicates that ab admitted patient has moved from one bed to a different

A

Transfer

135
Q

Indicates a change in time and date sensitive information (other than room and bed) for the patient

A

Patient update

136
Q

Indicates that the patient has left the hospital

A

Discharge

137
Q

Indicates that a patient has arrived for a hospital outpatient visit

A

HOV

138
Q 
T or F
These are non-event data
Ssn
Guarantor address
Demographics
Patient name
A

True

Event data would be room/bed, patient class, level of care, accomodation code, accomodation reason, and patient service

139
Q

T or F

Event management displays events for all of a patients hospital encounters simultaneously

A

False

Just one encounter, one stay, at a time

140
Q

T or F

You can edit a patient demographics via event manager

A

False, demographics are not an event

141
Q

Is preadmission a type of ADT event?

A

No
Admission
Transfer
Discharge

142
Q

T or F

In event management you can insert a patient update before the admission event

A

False, updates would only be allowed after the admit.

143
Q

T or F

You can edit multiple encounters at one time in event management

A

False. Only one encounter, 1 stay, at a time.

You can update multiple events in one encounter.

144
Q

T or F

You can use event management to change a patients attending provider

A

True

145
Q

How can you change the settings for the report and run it again

A

Click options and then click edit report settings

146
Q

T or F

Reporting workbench can evaluate real-time data

A

True

147
Q

Users w proper security can save their own configuration of reporting workbench reports

A

True

Admin Grand Central (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions