GatC Mission I 2402

Question 1

Mission Statement 1

Answer 1

To create an Exceptional Dining Experience for all of our Guests.

Question 2

As an organization, we are committed to critically appraising daily operations on the following THREE

Answer 2

PPE

People
Product
Environment

Question 3

VALUES OF GEORGE’S
AT THE COVE 10

Answer 3

G E R Q
Guest
Employee
Restaurant
Quality
C C G
Community
Communication
Growth
R P S
Respect
Profit
Success

Question 4

Uncommonly focused on guest satisfaction
Technically skilled and knowledgeable
Committed to the George’s value statement

Answer 4

People

Uncommonly focused on guest satisfaction

Technically skilled and knowledgeable

Committed to the George’s value statement

Question 5

Imaginative and proprietary
Good value balance between quality and price
Freshly prepared

Answer 5

Products

Imaginative and proprietary

Good value balance between quality and price

Freshly prepared

Question 6

Clean and well maintained
Contemporary and evolving
Uplifting emotionally

Answer 6

Environment

Clean and well maintained

Contemporary and evolving

Uplifting emotionally

Question 7

Four areas where you can affect guest satisfaction

Gr A Qp Qs

Answer 7

2 Guest Relations
4 Atmosphere
3 Quality Products
1 Quality Service