funeral directing Flashcards

1
Q

rate of occurrence of accidents

A

accident frequency

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2
Q

event that is caused by the forces of nature

A

act of god

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3
Q

person trained in mathematics whose job is to apply the theory of probability to the business of insurance and to advise in situations involving questions of probability

A

actuary

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4
Q

increased expense of providing a home due to damage to the property insured

A

additional living expense

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5
Q

usually one who represents the insurer in settling claims with insureds or with third party claimants. sometimes a rep of the insured

A

adjuster

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6
Q

the process of determining the amount payable or service to be rendered by one or more insurers to an insured or other claimant under an insurance contract, and the rights and obligations incident thereto

A

adjustment

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7
Q

governmental agencies designated in the Older Americans Act of the US Congress

A

agencies on aging/local, area or state

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8
Q

insurance that covers loss caused by ALL perils except those specifically excluded in the contract

A

“all-risk” insurance

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9
Q

system of selling insurance through agents compensated by commissions , the agents having the sole right to solicit insureds on expiration of their policies

A

American agency system

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10
Q

determination of the value of property, or o the extent of damage, usually by impartial experts

A

appraisal

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11
Q

person publicly unassailable outside the private office oft he boss, this person is frequently nepotic

A

Assistant To ( Executive Secretery)

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12
Q

a dangerous place of instrumentality attractive to children, the owner of which has the legal duty of taking unusual care to guard them from it

A

Attractive Nuisance

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13
Q

an authorizing agent is a person legally entitled to authorize the cremation of human remains

A

authorizing agent

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14
Q

one to whom odds are delivered to be held in trust in accordance with a contract, express or implied

A

bailee

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15
Q

term for the person in the firm who eats people and ideas

A

barracuda

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16
Q

arrangement of flowers either in metal, plastic or wicker baskets

A

basket

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17
Q

amounts to be paid by the insurer under an insurance contract

A

benefits

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18
Q

exalted ruler- this lodge led by the Worthy President and the Worthy Chaplain offer a service which is suitable for either use a t the funeral or as part of the committal service

A

benevolent and protective order of elks

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19
Q

temp insurance contract pending execution of the policy contract. Except for specific difference, the terms of the binder are by implication those of the contract which is intended to replace it

A

binder

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20
Q

jewish organization offers a memorial service which is often conducted prior to regular funeral service.

A

b’nai b’rith

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21
Q

also known as trustees as well as other terms too numerous to mention

A

board of directors

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22
Q

financial planning vehicles. what will happen, based on what has happened. adjusted by changes in the firms accent and direction

A

budgets

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23
Q

concrete, metal or fiber glass container into which a casket is placed for burial. the purpose is to protect the casket from the weight of the earth

A

burial vault

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24
Q

person who oversees all divisions except one. this is always true.

A

CEO

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25
Q

transfer of more than 50% of the stock or assets of a crematory authority

A

change of ownership

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26
Q

building or designated area of a building in which services are conducted

A

chapel

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27
Q

services to provide minor home repairs, seasonal maintenance, or routine tasks that are beyond the physical capacity of th occupant.

A

chore services

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28
Q

any container in which cremated remains can be placed and closed in a manner so as to prevent leakage or spillage of remains or the entrance of foreign material

A

closed container

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29
Q

arrangement under which the insured shares in losses int he proportion that his insurance is less than a specific percentage of value of the property insured

A

coinsurance

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30
Q

crypts side by side for companion burial

A

companion aka companion couch

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31
Q

concrete container for the casket that is designed to protect the casket from weight of the earth, but offers no protection against the entrance of moisture

A

concrete box aka liner

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32
Q

loss not directly caused by a peril insured against but arising indirectly

A

consequential loss

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33
Q

an individual usually designated by a court to manage the financial assets of an incapacitated person. generally used as a limited form of guardian, a protector, custodian

A

conservator

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34
Q

the instrument of appointment of a person to protect, manage or conserve the assets of one who is incapacitated

A

conservatorship

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35
Q

in charge of day to day operations. can’ afford to ignore any division. general is the organizations glue

A

coo

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36
Q

funeral procession

A

cortege

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37
Q

extent of insurance afforded under an insurance contract. often used to mean insurance or insurance contract

A

coverage

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38
Q

enclosed space within which the cremation process takes place

A

cremation chamber

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39
Q

the container in which the human remains are transported to the crematory and placed int the cremation chamber for a cremation

A

cremation container

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40
Q

a rigid outer container that subject to a cemetery rules and regulations is composed of concrete, steel, fiberglass

A

cremation interment conatiner/ urn vault

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41
Q

legal entity or the authorized rep of the legal entity that is licensed by the state to operate a crematory and perform cremation

A

crematory authority

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42
Q

breaking of the law

A

criminal act’

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43
Q

knowledge that one is performing an unlawful act

A

criminal intent

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44
Q

American system of crumble justice

A

criminal justice system

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45
Q

an offense to be tried in a criminal rather than a civil court

A

criminal offence

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46
Q

clause in an insurance contract providing that the insurer will pay only that amt of any loss that is in excess of a specified amount

A

deductible clause

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47
Q

this is a certificate issued to all new property owners after the contract has been paid in full

A

deed/certificate of ownership

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48
Q

the ability to. one who does this has confidence

A

delegate

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49
Q

letting others perform tasks that should to occupy the top manager

A

delegation of authority

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50
Q

means registration of a birth at or after age 7

A

delayed birht registration

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51
Q

state agency that administers this law

A

department

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52
Q

non-existent in smaller firms

A

department heads

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53
Q

term refers to two persons interred in one space

A

double depth burial

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54
Q

these are small bronze plaques

A

emblems

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55
Q

an amendment in writing added to and made a part of the insurance contract

A

endorsement

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56
Q

incorrect moves performed by subordinates.

A

errors

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57
Q

consecrated elements of holy communion

A

eucharist

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58
Q

provision in an insurace contract stating situation in which,perils against which, or persons or things upon which, insurance is not afforded under the contract

A

exclusion

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59
Q

dumping ground for any issue that needs attention but is perplexing management

A

executive committee

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60
Q

in the context of abuse, to make illicit

A

exploitation

61
Q

state of being exposed to loss

A

exposure

62
Q

means death prior to the complete expulsion or extraction from its mother

A

fetal death

63
Q

designating or of a person who holds something in trust for another

A

fiduciary

64
Q

means the presentation of a certificate, report, or other record provided for in this sub-title of a birth, death …

A

filing

65
Q

a cluase in an automobile liability insurance contract subjecting the contract to the requirements of any financial responsibility law and requiring the insured to reimburse eh insurer for disbursements it would not be required to make except for this clause

A

financial responsibility clause

66
Q

agent that produces heat and a flame or glow

A

fire

67
Q

a fire which is not outside the place intended to be

A

fire friendly

68
Q

fire outside the place where it was intended to be

A

fire hostile

69
Q

insurance contract that covers property in any location within a specified territory

A

floater policy

70
Q

person known by the title of funeral director

A

fuenral director

71
Q

same as sa mausoleum with the only difference being that the crypts are outside

A

garden mausoleum

72
Q

period following the premium due date during which payment of the premium may be made without penalty or suspension of coverage

A

grace period

73
Q

great panachida

A

parasatas

74
Q

a person or agency usually appointed by the court who is given authority to control manage and protect a person…..

A

guardian

75
Q

a special guardian appointed by the court to represent the interests of an individual declared to be incompetent, who is a party to a suit or certain litigation

A

guardian ad litem

76
Q

if the court finds that the proposed ward is incompetent in only certain aspects of life

A

guardian, limited

77
Q

a guardian appointed by the court who is deemed to be an officer of the court

A

guardian public

78
Q

a person or agency designated by the court to exercise control over rat person and sees of an individual determined to be incompetent to do so.

A

guardian, plenary

79
Q

nursing, medication, nutrition, hygienic or other person services provided to frail or invalid persons

A

health care home

80
Q

and area within or adjacent to the crematory facility designated for the retention of human remains prior to cremation that……

A

holding facility

81
Q

water blessed by priest

A

holy water

82
Q

nominal compensation or recognition for service performed

A

honorarium, honoraria, honorariums

83
Q

synonymous with incapacitated, most commonly cased by medical conditions…..

A

incompetency

84
Q

a clause in a contract proving that the insurer may not, after specified time from inception of the contract, contest the validity o the contract

A

incontestable clause

85
Q

to make good a loss

A

indemnify

86
Q

replacement, repair or payment of value of a loss

A

indemnity

87
Q

this order has no national guidelines regarding the various aspects of the funeral. the noble grand is the executive office of the order,r and would be the person to contact to arrange for participation in a funeral service

A

independent order of odd fellows

88
Q

latin term meaning “in the place of parents’

A

in loco parentis

89
Q

the name and date of birth and death of the decesed

A

inscription

90
Q

a pooling of hazards in order to indemnify those who experience losses….

A

insurance

91
Q

a persons acting in behalf or in the interests of another upon request, or upon perceiving a need and governed by established criteria and accountability

A

intervention

92
Q

means any establishment, public or private, which provides in-patient medical surgical…..

A

institution

93
Q

bury in the ground

A

inter/inhume

94
Q

the act of placing dead human body in ground

A

interment/burial/inhument

95
Q

kippah

A

see Yarmulke

96
Q

lodge has a service which can be used either following the regal funeral service or held at the grave. presiding officer of the lodge will stand at the head of the casket and the chaplain will stand centered behind the casket

A

knights of the golden eagel

97
Q

led by the chancellor commander, this lodge has both a feral service and a graveside service.

A

Knights of Pythias

98
Q

Koran

A

Quran

99
Q

term applied to spaces designed in which the casket is placed at the time of interment. usually double depth……

A

lawn crypts

100
Q

an attorney, legal consultant, or group of individuals who usually are unable to represent themselves in matters of a legal nature

A

legal advocate

101
Q

you can put property into a living trust while you are still alive

A

living trust

102
Q

legally binding document that dictates one’s wish not to be kept alive…..

A

living will

103
Q

lobby

A

see narthex

104
Q

injury or damage sustained by the insured. the amount for which the insurer becomes liable on occurrence of the even insured againt

A

loss

105
Q

lodge has both a funeral service and committal service available. during the services the officiating officers led by the commander will stand at the head of the casket

A

maccabees

106
Q

makkura-gyo

A

bedside prayer

107
Q

masjid

A

see mosque

108
Q

mass card

A

aka =spiritual bouquet

109
Q

memorial folder

A

aka service folder

110
Q

organization has both a service to be conducted a s part of the funeral and a service to be conducted a the graveside. The Master of Ceremonies will assist the funeral director in arranging and conducting the services

A

Modern Woodmen of

America

111
Q

Mohammed

A

aka Muhammad

112
Q

a clause in an insurance contract making the proceeds payable to named mortgagee, as his interest may appear, and stating the terms of the contract between the insurer and the mortgagee

A

mortgagee clause

113
Q

moslem

A

aka muslim

114
Q

local church building contains no icons, statues, symbols, pews, chairs, or instruments

A

mosque (masjid)

115
Q

entryway into church

A

narthex aka lobby aka vestibule aka foyer

116
Q

a coined expression, meaning “family member”

A

nepotic

117
Q

the act of being nepotic. to employ the kin in the business

A

nepotism

118
Q

buddhists believe that the soul joins and becomes a buddha in Nirvhanam, the pure land

A

Nirvhana aka Pure land

119
Q

a free standing building or set aside space in a larger structure for the provision of low cost or free nutritious meals for the eldery

A

nutrition site

120
Q

this organization offers a service which may be conducted at the home, the funeral home, the church or the cemetery

A

Order of De Molay

121
Q

This organization is composed of the female relatives of Masons who hold a Master Mason degree or higher

A

Order of Eastern STar

122
Q

this is a charge to all new property owners for the recording, processing and ending of property.

A

origination fee

123
Q

a legal principle meaning that the state or government can act to determine what is in the best interests of an individual

A

parens patriae

124
Q

cause of possible loss

A

peril

125
Q

means a person authorized or license to practice medicine

A

physician

126
Q

time set as a the starting point of a funeral home visitation

A

placement time

127
Q

particular location or portion thereof as defined by the policy insurance

A

premises

128
Q

amount charged for insurance

A

premium

129
Q

any of the casket containers defined above

A

receptacle

130
Q

this order, led by the Noble Grand, will provide a service at the home, the funeral home, the church or the cemetery. If the service is to be held a the cemetery it will follow the officiating minister. At that point the members will position themselves around the casket with the Noble Grand a the head of the casket. Each member will place a flower on the casket a t ht conclusion of their service

A

Rebekahs

131
Q

the acceptance of the secretary and the incorporation in its official records of certificates……

A

registration

132
Q

burning chamber in a crematory

A

retort

133
Q

the subject of insurance, whether a person or thing. chance of loss

A

risk

134
Q

unlawful taking of property by violence, force, or intimidation

A

robbery

135
Q

led by the Oracle, who will stand a tt he hear dog the grave, during the committal service, this Orders ritual is very loosely structured. Their service does to replace the final rites held a the committal service

A

Royal Neighbors of America

136
Q

property taken over by the insurer on payment of loss. In maritime law, the award to persons who voluntarily render services to maritime property in peril, with resulting benefit thereto

A

salvage

137
Q

designated area for the scattering of cremated remains usually in a cemetery and located on dedicated cemetery property…….

A

scattering area

138
Q

an insurance policy that covers , under separate insuring agreements, several enumerated causes of loss

A

schedule policy

139
Q

means the secretary of health and mental hygiene for the purposes of these regulation

A

secretary

140
Q

incorrect moves performed by the boss

A

secrets

141
Q

a seller is a person or firm who contracts to have available funeral services and or merchandise.

A

seller

142
Q

physcial or psychological abuse of a spouse…….advanced in age

A

spouse abuse (late-onset) vs. longstanding

143
Q

A contract form in general use by insurers, adopted by a group o insurers, approved by a state insurance department of prescribed by statute

A

standard form

144
Q

rooms in the funeral home used specifically for visitation

A

stateroom

145
Q

work at the direction of the department heads…. get the job done

A

supervisors

146
Q

crypts placed end to end

A

tandem

147
Q

corporation or individual guaranteeing performance or faithfulness under a bond

A

surety

148
Q

organization has both service designed to be conducted at the grave site as well as sa funeral service which can be conducted as part of the funeral service. Pieces of EVERGREEN placed on casket

A

national grange

149
Q

A person whose duty it is to select risks for insurance e and to determine in what amounts and on what terms they will be accepted by an insurer. an insurer

A

underwriter