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INFO TECH > Fundamentals Of iNformation technology > Flashcards

Fundamentals Of iNformation technology Flashcards

1
Q

Information system

A

A set of interrelated components that collect, manipulate, store, and disseminate data and information and provide a feedback mechanism to meet an objective.

It is the feedback mechanism that helps organizations achieve their goals, such as increasing profits or improving customer service.

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2
Q

The process of defining relationships among data to create useful information requires ________________

A

Knowledge

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3
Q

Data that can be used for a variety of purposes is said to be ________________

A

Flexible

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4
Q

In information systems, _______________ is used to make changes to input or processing activities.

A

Feedback

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5
Q

An ______________ is a network based on Web technologies that allows only selected outsiders, such as as partners and customers, to access authorized resources of a companies intranet.

A

Extranet

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6
Q

____________ are considered to be the most important element Ina computer based information system.

A

People

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7
Q

T/F

Information is simply a collection of raw facts such as an employee number or the total hours worked in a week

A

False

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8
Q

T/F

Some countries try to sensor or control what information is available to their citizens, especially through the Internet and social media.

A

True

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9
Q

T/F

The technology infrastructure is a set of share IS resources that form the foundation of each computer-based information system.

A

True

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10
Q

TF

Application software such as Microsoft Windows controls basic computer operations, including start-up and printing.

A

False

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11
Q

TF

Software is needed for computers of all sizes from cell phones and small handheld devices to the largest supercomputers.

A

True

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12
Q

TF

An intranet is anetwork based on Web technologies that allows selected outsiders, such as business partners and customers, to access authorized resources of a company’s extranet.

A

False

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13
Q

TF

While technologically advanced, unfortunately, e-commerce offers few advantages for streamlining work activities.

A

False

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14
Q

TF

Electronic business goes beyond e-commerce and e-procurement by using information systems and the Internet to perform all business-related tasks and functions.

A

True

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15
Q

TF

The unique value of learning systems is that they allow organizations to capture and use the wisdom of experts and specialists.

A

False

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16
Q

TF

Augmented reality is a new form of virtual reality that enables a user to become fully immersed in an artificial, computer-generated 3D world.

A

False

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17
Q

TF

The more consumers can obtain similar products and services that satisfy their needs, the less likely firms are to try to establish competitive advantage.

A

False

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18
Q

TF

It is not possible for companies to employ more than one strategy to gain strategic competitive advantage.

A

False

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19
Q

TF

Today, companies are shifting from strategic management to performance-based management of their information systems by carefully considering both strategic advantage and costs.

A

True

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20
Q

TF

Total cost of ownership is the sum of all costs over the life of the information system, excluding the costs to acquire components such as the technology, technical support, administrative costs, and end-user operations.

A

False

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21
Q

TF

Employees often search the Internet to find information about potential employees before they make hiring decisions.

A

True

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22
Q

The process of defining relationships among data to create useful information requires ________________

A

Knowledge

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23
Q

Data that can be used for a variety of purposes is said to be _________________

A

Flexible

24
Q

In information systems, _________________ is used to make changes to input or processing activities.

A

Feedback

25
Q

An ___________ is a network based on web technologies that allows only selected outsiders, such as business partners and customers, to access authorized resources of a company’s intranet.

A

Extranet

26
Q

_________________ is (are) considered to be the most important element in a computer-based information system.

A

people

27
Q

A set of integrated programs that manages vital business operations for an entire multi site, global organization is an e_____________ r___________ p____________ s____________

A

Enterprise resource planning system

28
Q

The k_____________ m_______________ s______________ is an organized collection of people, procedures, software, databases, and devices to create, store, share, and use the organization’s knowledge and experience.

A

Knowledge management system

29
Q

________________ is a branch of artificial intelligence that allows computers to recognize and act on patterns or trends.

A

Neural networks

30
Q

Hiring an outside company to perform some or all of a systems development project is called _________________

A

Outsourcing

31
Q

The goal of the s_______________ i________________ phase of systems development is to gain a clear understanding of the problem to be solved or opportunity to be addressed

A

Systems investigation

32
Q

An organized collection of people, procedures, software, databases, and devices used to perform and record business transaction is a t__________________ p______________ s______________

A

Transaction processing system

33
Q

___________________ is a strategy for gaining competitive advantage wherein a company strives to deliver different products and services.

A

Differentiation

34
Q

An agreement between two or more companies that involves the joint introduction and distribution of goods and services is called __________________

A

Strategic partnership

35
Q

The ________________ is a multi-faceted role that helps users determine what outputs they want from the system and help construct plans for developing the necessary programs that produce those outputs

A

Systems analyst

36
Q

The number of eras of globalization that Thomas Friedman describes in his book the World is Flat is ___________

A

Three

37
Q

An approach to work called ____________________ that enables people to work from home or while traveling.

A

Telecommunications

38
Q

The ____________ is the world’s largest computer network consisting of thousands of interconnected networks, all freely exchanging information.

A

Internet

39
Q

C_______________________ c__________________ allows people to get the information they need from the Internet instead of from desktop or corporate computers.

A

Cloud computing

40
Q

The technology used to create the Internet is also being applied within companies and organizations to create _______________, which allow people in an organization to exchange information and work on projects.

A

Intranets

41
Q

The use of mobile, wireless devices to place orders and conduct business is called __________________.

A

Mobile commerce

M-commerce

42
Q

An organized collection of people, procedures, software, databases, and devices used to record completed business transactions is called a(n) t___________________________ p_____________ s____________.

A

Transaction processing system

43
Q

A(n) __________________________________________ (mis)is an organized collection of people, processes, software, databases, and devices that provides routine information to managers and decision makers.

A

Management information system

44
Q

A system to create, store, share, and use the organization’s knowledge and experience is called a (n). ___________________ (On my way!)

A

Knowledge management system

45
Q

The collection of rules, procedures, and relationships that must be followed by an expert system to achieve the proper outcome is contained in the expert system’s ______________ __________________ (kb)

A

Knowledge base

46
Q

_________________ ______________ , a newer form of virtual reality, and the potential to superimpose digital data over real photos or images.

A

Augmented reality

47
Q

During the _________________ phase of the system’s development process, the project team determines how the new system should be developed to meet the business needs defined during systems analysis.

A

Design

48
Q

The s_______________ I_________________ phase of systems development includes purchasing software, hardware, databases, and other IS components.

A

System implementation

49
Q

______________ chain management helps determine what supplies are required for the value chain, what quantities are needed to meet customer demand, how the supplies should be manufactured into finished goods and services, and how the shipment of supplies and products to customers should be scheduled, monitored, and controlled.

A

Supply

50
Q

__________________ __________________ management programs by SAP and others help companies of all sizes to manage all aspects of customer encounters.

A

Customer relationship

51
Q

__________________ _______________ deals with how for-profit and nonprofit organizations plan for, implement,and handle change.

A

Organizational change

52
Q

A ______________ information system is usually flexible, efficient, accessible, and timely.

A

Quality

53
Q

A(n) _____________________ _________________ is a significant and ideally long-term benefit to a company over its competition, and can result in higher-quality products, better customer service, and lower costs.

A

Competitive advantage

54
Q

One of the factors that can lead to attaining a competitive advantage is the __________________ among existing competitors.

A

Rivalry

55
Q

Some suppliers enter into strategic _____________________ with firms and eventually act as a apart of the company.

A

Alliances

56
Q

The IS organization has three primary responsibilities: operations, systems development, and ________________.

A

Support

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