Fundamentals of communication Flashcards

1
Q

What is the first component of the communication process?

A

Source (Sender)

Crafts the message, such as an author or public speaker.

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2
Q

What does the term ‘Message & Meaning’ refer to in communication?

A

Shared ideas in various forms, such as poems, signs, or songs.

It encompasses how ideas are expressed.

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3
Q

What is the role of the Channel in the communication process?

A

Medium for message delivery, such as phone or letter.

It facilitates how the message reaches the receiver.

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4
Q

Who is the Receiver in the communication process?

A

The person who interprets the message, such as an audience or reader.

Receivers play a crucial role in understanding the message.

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5
Q

What is Feedback in the context of communication?

A

Ensures understanding through verbal, written, or non-verbal response.

It helps the sender know if the message was understood.

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6
Q

Define the term ‘Environment’ in communication.

A

Physical and emotional setting of communication.

It influences how messages are received and interpreted.

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7
Q

What does Context refer to in the communication process?

A

Shared understanding influenced by expectations and surroundings.

Context provides the background for interpreting messages.

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8
Q

Name a psychological barrier in communication.

A

Mental distractions.

These can impede the receiver’s ability to understand the message.

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9
Q

What is an example of a physical barrier in communication?

A

Noise or distance.

These factors can disrupt the transmission of messages.

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10
Q

Identify a linguistic and cultural barrier in communication.

A

Language differences.

These can lead to misunderstandings between sender and receiver.

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11
Q

What is a mechanical barrier in communication?

A

Technical issues, such as poor signal.

These issues can prevent effective message delivery.

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12
Q

What is the first principle of effective communication according to Michael Osborn?

A

Clarity.

It involves avoiding jargon, clichés, and vague language.

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13
Q

What does Concreteness refer to in effective communication?

A

Use of facts, research, and statistics.

It enhances the message’s credibility.

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14
Q

What principle emphasizes politeness in communication?

A

Courtesy.

Being respectful helps establish rapport with the audience.

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15
Q

What does Correctness in communication involve?

A

Using proper grammar to avoid confusion.

It ensures clarity and professionalism.

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16
Q

What is the principle of Consideration in communication?

A

Adapt message based on audience characteristics, such as age or culture.

Tailoring messages enhances understanding.

17
Q

What does Creativity in communication encourage?

A

Use of engaging language and structure.

It makes the message more appealing to the audience.

18
Q

Define Conciseness in communication.

A

Being simple and direct.

It helps to convey messages without unnecessary complexity.

19
Q

What is Cultural Sensitivity in communication?

A

Respect for diverse backgrounds and perspectives.

It fosters inclusive communication.

20
Q

What does Captivating Communication entail?

A

Making messages interesting and engaging.

It captures the audience’s attention.

21
Q

What is a key ethical consideration in communication?

A

Respect the audience.

Ethical communication builds trust and credibility.

22
Q

What should communicators value according to ethical considerations?

A

Truth and accuracy.

This is essential for maintaining integrity in communication.

23
Q

What is a responsible practice in communication?

A

Use information responsibly to avoid falsifying.

Misrepresentation can harm credibility.

24
Q

What task involves drawing a diagram of the communication process?

A

Application task.

Visual representation aids understanding of the components.

25
Identify a barrier in a written letter of complaint.
Tone or clarity. ## Footnote These aspects can affect how the message is received.
26
What might affect communication in a nurse-patient interaction?
Pain affecting communication. ## Footnote Emotional and physical states can hinder effective dialogue.
27
What can lead to misinterpretation in songs?
Figurative language. ## Footnote It can create ambiguity in understanding the message.