Fundamentals Of Communication Flashcards

1
Q

the development of listening and speaking skills and strategies for effective communication in various situations

A

Oral Communication

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2
Q

the word communication is originated from two latin word

A

communis (to make common) and communicare (too make common to many, share)

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3
Q

communication is ____

A

Process

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4
Q

communication is a systemic process by which people interact through the exchange of ______ and ______ to create and interpret things.

A

verbal and non verbal symbols

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5
Q

communication occurs between ___ or ____ people

A

two or more

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6
Q

the source of information or message

A

Sender

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7
Q

the information, ideas or thoughts conveyed by the speaker in word or in action

A

message

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8
Q

the process of converting the message into words, action or other forms that the speaker understand

A

encoding

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9
Q

the medium or the means, such as personal or non personal, verbal or non verbal in which the encoded message is conveyed

A

channel

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10
Q

the process of interpreting the encoded message of the speaker by the receiver

A

decoding

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11
Q

the recipients of the message, or someone who decodes the message

A

receiver

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12
Q

the reaction or response or information provided by the speaker

A

feedback

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13
Q

the environment where communication takes place

A

context

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14
Q

the factors that affect the flow of communication

A

barrier

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15
Q

known as the mother of all communication models

A

Shannon Weaver Model (1949)

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16
Q

shannon weaver model depicts the communication as leaner or one way process consisting of five elements

A

Source
Transmitter
Channel
Receiver
Destination

17
Q

is a two way process with the inclusion of feedback as an element

A

Transaction Model

18
Q

communication function to ____ behavior

A

Control

19
Q

communication allows individual to interact with others

A

Social Interaction

20
Q

communication encourage people to live better

A

motivation

21
Q

communication facilities people expression of their feelings and emotions

A

emotional expression

22
Q

communication to function to convey information

A

information dissemination

23
Q

they list the 7cs of effective communication

A

Effective public relations, professor broom, cutlip, and center (2012)

24
Q

essential to the quality of the communication process in general

A

completeness

25
Q

does not mean keeping the message short, but making it direct or straight to the point

A

conciseness

26
Q

the speaker should always consider relevant information about his receiver such as mood, background, race and needs among the others

A

consideration

27
Q

effective communication happens when the message is supported by facts and real life example communication

A

concreteness

28
Q

respecting the culture, values, and beliefs of his receiver. creates positive impact on the receiver

A

courtesy

29
Q

use of simple and specific word to express ideas. it is also achieved when the speaker focuses on a single object in his speech so as not to confuse the receivers

A

clearness

30
Q

eiminates negative impact on the receiver and increase the credibility and effectiveness of the message

A

correctness

31
Q

refers to an interaction in which words are used to relay a message, use word to express idea which can be easily understood

A

verbal communication

32
Q

the language that you use should be suitable to the environment ot ocassion

A

appropriateness

33
Q

speaker who often use simple yet precise and powerful words are founded to be more credible

A

brevity

34
Q

the meaning of the word may be interpreted differently by the a listener, it is essential for you to clearly state your message

A

clarity

35
Q

words should be carefully chosen in consideration pf the gender roles wnd status of the person or people you are talking too

A

ethics

36
Q

words that are creatively describe things or feeling usuallyadd color and spice to communication

A

vividbess