FTC Rule

Question 0

What does FTC stand for?

Answer 0

Federal trade commission

Question 1

What year did the FTC rule go in effect?

Answer 1

1984

Question 2

What year did the commission revise the FTC rule?

Answer 2

1994

Question 3

Misrepresenting legal, crematory, and cemetery requirements; embalming for a fee without permission; requiring the purchase of a casket for direct cremation; requiring consumers to buy certain funeral goods or services as a condition for furnishing other funeral goods and services and engaging in other deceptive or unfair practices are what the rule __________

Answer 3

Prohibits

Question 4

How much are the penalties up to per violation?

Answer 4

16000

Question 5

All _______ _______ must comply with the rule

Answer 5

Funeral providers

Question 6

You are a funeral provider if you

Answer 6

Sell or offer to sell both funeral goods and services to the public

Question 7

What are all products sold directly to the public in connection with funeral services

Answer 7

Funeral goods

Question 8

Services used to care for and prepare bodies for burial, cremation, or other final disposition and services used to arrange, supervise, or conduct a funeral ceremony or final disposition of human remains is known as

Answer 8

Funeral services

Question 9

You are a funeral provider if you sell or offer to sell funeral goods and

Answer 9

Both types of funeral services

Question 10

True/False You do have to be a licensed funeral director and your business does have to be a licensed funeral home to be covered by the FTC rule

Answer 10

False

Question 11

Cemeteries, crematories and other business can also funeral providers if ___________

Answer 11

they market both funeral goods and services

Question 12

You are not covered by the FTC rule if you offer to sell funeral goods such as caskets but not

Answer 12

services relating to the disposition of remains

Question 13

The FTC applies to both ___ need and ___ need

Answer 13

pre and at

Question 14

In pre-need situations you must comply with the rule

Answer 14

at the time funeral arraignments are taking pre-planned

Question 15

The rule does not apply to pre-need contracts that

Answer 15

was entered before rule was made

Question 16

Key stone of the funeral rule

Answer 16

GPL

Question 17

Who gets a GPL

Answer 17

anyone who asks in person

Question 18

Trigger to give price list

Answer 18

face to face

Question 19

You must give a GPL in all

Answer 19

pre-need situations

Question 20

The GPL should be in what format

Answer 20

Printed or typewritten

Question 21

name, address telephone number of the funeral providers place of business including the address and telephone number for each branch, the caption _______ ______ ______ and the effective dates of the price list should all be on the GPL

Answer 21

General Price List

Question 22

True/False you can change to wording given in the rule

Answer 22

False

Question 23

The first disclosure informs consumers that they have the right to select only what they want to buy except for

Answer 23

basic service fee

Question 24

True/false the third sentence of the right of selection should be in bold face

Answer 24

True

Question 25

The second disclosure tells the consumer that

Answer 25

the law does not require embalming

Question 26

The third disclosure informs the consumers that they may use _____ ____ for direct cremation

Answer 26

alternative containers

Question 27

You should place the third disclosure in immediate conjunction with the price range of

Answer 27

direct cremation

Question 28

the forth disclosure tells the consumers about the

Answer 28

basic service fee

Question 29

The fifth disclosure tells the consumer that a _____ _____ _____ is available

Answer 29

casket price list

Question 30

The sixth Disclosure informs the consumer of that an

Answer 30

outer burial container is available

Question 31

The rule requires you to _________ the prices for certian goods and services so consumers may choose only the elements of a funeral that they want

Answer 31

itemize

Question 32

How many specified goods and services on the GPL are there

Answer 32

16

Question 33

True/False You can list the specific goods and services in any way you want

Answer 33

True

Question 34

The four items the rule requires you to list are

Answer 34

forwarding the remains, receiving the remains, direct cremation and immediate burial

Question 35

You must tell the consumer that embalming is not required by law in

Answer 35

writing