Front Desk Flashcards

1
Q

Who are we ?

A

We are the best-loved operator of one of a kind luxury property and experiences.

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2
Q

How do we connect ?

A

Through soulful journeys. It is the ultimate connection in which the heart mind and body are all engaged together in a meaningful way. Beyond an indescribable feeling. Being deep and passionate.

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3
Q

Why are we here ? To ENRICH people’s lives

A

E = EXPERIENCE
To strive to be the best.

N= NURTURING
Personal growth drives us.

R = RESPECTFUL
We treat others as we would want to be treated.

I = INDIVIDUAL
Everyone has something unique to give. Value each voice.

C = CURIOUS
Celebrate creativity and embrace new experiences.

H = HEARTFELT.
To be warm and present, to have a true heart for hospitality.

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4
Q

Penthouse A

(4) B, B, P, A

A
  1. Three bedrooms ( King bed, Queen bed, Twin beds convert - King)
  2. Three bathrooms, powder room totalizing a generous living space of 2000 square feet
  3. 900 ft. Patio overlooking Aspen Mountain, Red mountain, Indépendance pass and the Rio Grande park.
  4. Amenities include a fireplace in the living room, private rooftop hot tub, outdoor fire place and fire pit, outdoor grill, direct elevator entrance
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5
Q

Penthouse C

A

Three bedrooms K Q 2 TW

2000 SQ

Patio with outdoor fire pit, providing a beautiful view of the rio Grande park

Fireplace in living room, direct elevator entrance

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6
Q

Penthouse D

A

Three bedrooms K Q D

Three bathrooms and powder rooms consisting of 2000 sq feet of living space

Heated Patio providing a beautiful view of the rio Grande park

Fireplace in living room, direct elevator entrance

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7
Q

Hôtel Jérôme Residential Suite RS

A

3 bedrooms and 4 bathrooms. Full kitchen, spacious living and dining area.

Each room can be locked off into a private room with a bathroom. The hospitality area is connected to the master suite.

Private elevator entrance located in the court yard.

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8
Q

Wheeler Suite PS

3

A

Consists of two rooms - A master bedroom with a separate living room and dining area, together averaging 1265 sqfeet

Master bedroom furnished with a king bed, a lounge chair and an ottoman. It features a private bathroom with an oversized soaking tub.

The separate living room overlook the Aspen mountains and feature a dining area with a dining table and chairs as well as a wet bar with a mini fridge.

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9
Q

Executive Suite ES

4

A

Consists of two rooms, a bedroom and a separate living room together averaging 725 sqfeet

Bedroom furnished with a king bed, loveseat.

The separate living room is furnished with a large oversized sofa.

It also feature a dining area with a dining table and chairs.

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10
Q

One Bedroom Suite OB

A

One bedroom suite consist of two rooms, a bedroom and a separate living room for 725 sq feet

Bedroom is furnished with a king bed

And the separate living room is furnished with a leather sleeper sofa, an oversized desk and a dining table.

Offers a red mountain view

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11
Q

Junior Suite Double DD

A

A spacious single room averaging 650 Sqfeet.

It is furnished with two queen beds, a loveseat, a coffee table and a desk.

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12
Q

Junior Suite King Pool Side. GDP

A

The junior suite poolside is a spacious single room with an expansive views of the Aspen mountain.

It also offer a direct pool access.

It is furnished with a king bed, 40 in. Plasma television, and a dining area.

A spacious living area which also includes a loveseat and a coffee table.

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13
Q

Junior Suite KIING GD

A

Single room suite averaging 650 feet furnished with a king bed, 40» plasma television, a desk and a dining table and chair.

It has a full living room which includes a loveseat and a coffee table.

Offer a red mountain view.

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14
Q

Premier King JK

A

It is a guest room which offers a King Bed, a lounge chair and a desk.

The premier King average 545 sqfeet

is exclusive to the original section of the hotel with mountains or town views.

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15
Q

Deluxe King : DK

A

It offers a King Bed, a desk and a loveseat or lounge chair.

It averages 525 feet and is found primarily in the north wing of the hotel.

Offers a red mountain view.

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16
Q

Hotel Fitness Center

A

Located on the second floor of the hotel near the North Wing guest elevators.

Open daily from 5 AM to 11 PM

17
Q

Hotel Pool

A

Located in the Hotel Garden Terrace outdoors on the ground level of the hotel.

It offers two jacuzzi on either sides and
It is open 24hours.

18
Q

Th Auberge Spa

A

Located on the lower Level in the historic Wing of the Hotel, below the main lobby.

Opens from 10 AM to 7 PM

19
Q

Hotel Business Center

A

Open 24 hours.

Located in the second floor of the hotel, adjacent to the north wing elevators.

20
Q

House Status

A

Shift F3

21
Q

Dashboard

A

Ctrl F4

22
Q

Rate Query

A

F7

23
Q

Available rooms

A

F3