Freight Terminology

Question 1

What does white glove shipping include?

Answer 1

• Specialized packaging
• Secure transportation
• Expert handling
• Installation
• Packaging removal

White glove shipping is a premium service offering that ensures high-value items are treated with special care during transport.

Question 2

Who uses white glove shipping?

Answer 2

• Contractors and builders
• Interior designers
• Electronics retailers

These professionals often require careful handling of expensive or delicate items.

Question 3

Why is white glove shipping more expensive?

Answer 3

• Requires more time and effort
• Cost depends on size, shape, and weight of the item

The additional services provided in white glove shipping contribute to higher costs compared to standard shipping.

Question 4

What does ERP stand for?

Answer 4

Enterprise Resource Planning

An ERP system integrates all business processes across various departments in a company.

Question 5

What is an ELD?

Answer 5

Electronic Logging Device

ELDs are used by commercial truck drivers to track driving hours for compliance with federal regulations.

Question 6

What does CRM stand for?

Answer 6

Customer Relationship Management

CRM systems help manage customer interactions and streamline communication in shipping companies.

Question 7

What does 3PL stand for?

Answer 7

Third-Party Logistics

3PL providers offer logistics services like inventory monitoring and order fulfillment.

Question 8

What is an API?

Answer 8

Application Programming Interface

APIs enable different software applications to communicate and integrate with each other.

Question 9

What is batch fulfillment?

Answer 9

Fulfilling multiple orders at once as a group

This method improves efficiency by grouping orders based on criteria.

Question 10

What is a Bill of Lading (BOL)?

Answer 10

A legal document issued by a carrier to a shipper outlining the goods being shipped

It serves as a contract confirming receipt of goods for transport.

Question 11

What is blind shipping?

Answer 11

A method where the identity of the shipper is hidden from the recipient

This technique helps businesses maintain control over the sales process.

Question 12

What is demurrage?

Answer 12

Charges for merchandise remaining at a shipping terminal longer than agreed

This can occur due to delays in customs clearance or other logistical issues.

Question 13

What does dispatch refer to?

Answer 13

Sending goods or shipments from a source location to a destination

Dispatch includes scheduling and tracking deliveries.

Question 14

What is first-mile delivery?

Answer 14

The initial stage where a product is picked up from the seller

This stage involves transporting the product to a warehouse or distribution center.

Question 15

What is a freight broker?

Answer 15

An intermediary between shippers and carriers for transporting goods

Freight brokers help shippers find reliable carriers without taking possession of the goods.

Question 16

What does a freight forwarder do?

Answer 16

Organizes and coordinates shipments from producer to market

They act as intermediaries, negotiating deals with carriers.

Question 17

What is freight shipping?

Answer 17

Transporting goods and commodities by a carrier

It can involve different modes of transport and is used for large quantities of goods.

Question 18

What are the types of freight shipping?

Answer 18

• Less Than Truckload (LTL)
• Full Truckload (FTL)
• Intermodal
• Airfreight
• Ocean Freight

Each type serves different shipping needs based on volume and distance.

Question 19

What does fulfillment refer to in shipping terminology?

Answer 19

• Receiving
• Inventory Storage and Monitoring
• Order Processing
• Shipping
• Returns Management

Fulfillment includes all steps from order placement to delivery.

Question 20

What are HS Codes?

Answer 20

Harmonized System codes for classifying goods in international trade

These codes help customs authorities identify products and determine taxes.

Question 21

What are Incoterms?

Answer 21

International Commercial Terms defining seller and buyer responsibilities

They standardize shipping practices in international trade.

Question 22

What is kitting?

Answer 22

Grouping, packaging, and selling multiple related products as one unit

Kitting enhances inventory management and customer experience.

Question 23

What is last-mile delivery?

Answer 23

The final step of moving a parcel from a hub to its destination

This phase is critical as it directly involves the customer.

Question 24

What is a line haul carrier?

Answer 24

A transportation company moving freight over long distances

They utilize various transport modes to deliver goods efficiently.

Question 25

What does logistics entail?

Answer 25

Storing, handling, and transporting goods from manufacturer to customer ## Footnote Logistics includes inventory monitoring, warehousing, and shipping.

Question 26

What is a lot in shipping terms?

Answer 26

A batch or set of items grouped for inventory tracking ## Footnote Lot tracking helps in monitoring products throughout the supply chain.

Question 27

What is a manifest?

Answer 27

A document listing all items being shipped ## Footnote It includes details like quantity, nature, and seller's name.

Question 28

What is the National Motor Freight Classification (NMFC)?

Answer 28

A system that assigns ratings to goods transported by truck ## Footnote NMFC groups commodities into classes based on density, handling, and liability.

Question 29

What is a shipping zone?

Answer 29

A geographic area defined for delivery purposes in eCommerce ## Footnote Shipping zones help calculate rates and delivery times based on distance.

Question 30

What is a supply chain?

Answer 30

The network of individuals, organizations, resources, and activities involved in creating a product ## Footnote It includes everything from raw materials to the end customer.

Question 31

What is a tracking ID?

Answer 31

A unique code assigned to each package for monitoring progress ## Footnote It allows senders and recipients to track shipments.

Question 32

What are the critical elements of a supply chain?

Answer 32

* Raw material suppliers * Manufacturers * Distributors * Retailers * Customers ## Footnote Each element plays a vital role in the overall process of delivering products to end users.

Question 33

What is the role of raw material suppliers in a supply chain?

Answer 33

Provide the basic materials to create products ## Footnote Without raw materials, the manufacturing process cannot begin.

Question 34

What do manufacturers do in a supply chain?

Answer 34

Convert raw materials into finished or semi-finished products ## Footnote This process is essential for transforming basic materials into usable goods.

Question 35

What is the function of distributors in a supply chain?

Answer 35

Move products from manufacturers to retailers, often storing goods in warehouses ## Footnote Distributors play a key role in logistics and inventory management.

Question 36

What is the primary role of retailers in a supply chain?

Answer 36

Sell the final products directly to consumers ## Footnote Retailers serve as the point of sale for end users.

Question 37

Who are the customers in a supply chain?

Answer 37

The end users who purchase and use the finished products ## Footnote Customers drive demand and influence supply chain operations.

Question 38

What is a tracking ID?

Answer 38

A unique code assigned to each package when it's shipped ## Footnote It allows monitoring of the package's progress during transit.

Question 39

What is the purpose of a tracking ID?

Answer 39

To monitor the package's progress from origin to destination ## Footnote Tracking IDs are issued by the shipping carrier and can be checked online.

Question 40

Define a warehouse.

Answer 40

A large storage facility where businesses store their inventory or goods ## Footnote Warehouses are primarily for storage and do not handle order fulfillment tasks.

Question 41

What distinguishes a warehouse from a fulfillment center?

Answer 41

Warehouses are mainly for storage; fulfillment centers handle packaging and shipping ## Footnote Fulfillment centers provide a broader range of services beyond simple storage.

Question 42

Fill in the blank: A warehouse is used mainly for _______.

Answer 42

storage ## Footnote This can involve both manual and automated processes.