Formulation - Monitoring Flashcards
Project objectives is…
those that indicates the progress of the implementation towards its end point. In other words, is the strategy been implemented as planned?
Process objectives is…
does that indicate that the consequence that the implementation has on the operations process that it is intended to affect. In other words, are the results produced by the strategy as they were intended?
In the power-interest grid, what are the four quadrants? And what kind of power and interest has the different stakeholders in the different quadrants?
Keep satisfied – high power, low interest
Manage closely – high power, high interest
Monitor – low power, low interest
Keep informed – low power, high interest
“How do we handle different kinds of stakeholders?” What matrix is good to use to answer the question? How?
The power-interest grid categorizes stakeholder based on their power (left) and interest (horizontal down) over the focal organisation. The matrix includes four quadrants: keep satisfied, manage closely, monitor, and keep informed.
“How does an operations strategy encourage, facilitate and exploit learning, in order to develop strategic sustainability?” That’s why it’s important to understand learning? What model fits as an explanation? What type of model is better for what type of change?
Single and double looped learning. Single looped is depicting incremental changes. While double looped is depicting radical changes.
The business model encompasses the…
business strategy and other strategic units, but not the operational side.
The operating model encompasses the…
other strategic units, and the operational side, but not the business strategy.
The business model…
sets the overall purpose and objectives for the operating model.
The operating model…
defines how the business model will be achieved.
Describe the operation strategy matrix.
The operation strategy matrix looks over the performance objectives for each decision area. Performance objective includes quality, speed, dependability, flexibility and cost. Decision area include capacity, supply network, process technology and development and organisation. The resource usage is determined by the analysis from the decision areas up. The market competitiveness is determined by the analysis from the performance objectives to the left.
Who does comprehensiveness, correspondence, coherence and criticality fit into the operation strategy matrix?
The whole matrix should be comprehensive. One decision area should correspond through the different performance objectives. One performance objective should be coherent through different decisions area. Some boxes are more critical than other based on financial or competitive priorities.
Match: top-down, bottom-up, operation resources, and market requirements with the approaches Emergent, performance focused, Programmatic, capabilities focused.
Top-down- Programmatic
Bottom-up - Emergent
Operation resources - capabilities focused
Market requirements - performance focused
What are the information relationships for the four types of central operations functions? (From left to right x2)
Trainer, Governor, Facilitator, and curator.
What kind of relationship has a Trainor?
1 dominant with strong relationship with many subservient, where the subservient has weak relationship with each other
What kind of relationship has a Governor?
1 dominant with strong relationship with many subservient, where the subservient has no relationship with each other
