Force Field Analysis

Question 1

Step 1 of FFA

Answer 1

Outline the change – identify the need to change

Question 2

Step 2 of FFA

Answer 2

Outline examples of the Driving Forces or those factors which are promoting the proposed change.

Question 3

Step 3 of FFA

Answer 3

Outline examples of the Driving Forces or those factors which are promoting the proposed change.

Question 4

Step 4 of FFA

Answer 4

Analyse how powerful each force is. The business must determine the strength of each driving and restraining force by ranking it or assigning a numerical score based on their level of influence on the proposed change.

Question 5

Step 5 of FFA

Answer 5

Apply the theory. Analyse by adding up the scores for each force.
If DF > the change is likely to succeed
If RF > the change is unlikely to be successful. Create action plan. Strengthen the driving forces of minimise the restraining forces.

Question 6

Benefits of FFA

Answer 6

• the business can examine if the change is likely to succeed
• a business could save money by only implementing change when success is likely

Question 7

Limitations of FFA

Answer 7

• employee resentment if change goes ahead despite the resistance
• the ranking of forces could be biased
• time-consuming process
• not all relevant forces may be recognised when considering the change