Food Services Flashcards

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1
Q

What are the 11 types of food services

A

Fast food, cafeteria, seated counter service, carvery service, free-flow, muti-point, table service, gueridon system, tansport catering system and vending system

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2
Q

What is fast food

A

It is when food is diplayed on posters or boards then you place an order get your food and leave

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3
Q

What is cafeteria

A

All food items on sale are displayed there then people que up and get what they want then que up and pay

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4
Q

What is seated counter service

A

Sit a counter and are served food like yo sushi

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5
Q

What is carvery service

A

Meat is carved infront of people on counters then served and people take thier own vegetables and sauces

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6
Q

What is free flow

A

Food is all together and customers take whatever

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7
Q

What is multi point

A

Food sold at different counters and paid at different counters

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8
Q

What is buffet service

A

Food is out for people to take and pay for at their will

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9
Q

What is table service

A

Waiters/waitresses take orders at the table and bring the food to the table in restaurants or pubs the areas are split into stations and a certain amount of waiters will only work in that station.

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10
Q

What is trolley service

A

Food is prepared in front of customers on a trolley and then served

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11
Q

What is transport catering

A

Long distance trains tend to have dining carridges for sit down meals or take away cafeteria food and sometimes trolleys with food on them.
Aeroplanes sometimes have menus to choose from or they have you preorderyour food so that they know they wont run out in advance.
Ships and ferries tend to have food services and shops wich you can buy stuff from whilst voyaging

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12
Q

What is a vending system

A

Vending systems are quick and easy ways to feed a mass of people becuase they can chose from multiple things then have it heated quickly and served ready to leave straight away japan is amazing at this having 5 people to every one vending machine

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13
Q

What do managers do

A

Make sure everything is running smoothly
Makes sure finance and security are looked after
Hire and fire people
Promotions and training of staff
Cutomer stisfaction
Future planning
In charge of safety and wellbieng of employees
Responsible forcleaners and maintanace
Make sure not in violation of any laws
Deal with complaints and problems

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14
Q

What are different kinds of managers ( in a big hotel)

A
Generel manager 
Finance manager
Reservation manager 
Front office manager 
Head receptionist 
HR manager 
Restaurant manager
Conference manager
Food and drink manager
Executive chef 
Logistics manager 
Head housekeeper
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15
Q

What do administrators do ?

A
Deal with correspondance 
Typing filing and organising paperwork 
Order supplies for buisness 
Manage events 
Organise itc support 
Organise manger appointments
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16
Q

What are different kind of administrators ( in a big hotel )

A

Secretaries
Assistant
Accountant
Cashier

17
Q

What do front of house staff do

A
Represent the business
Help promote business
Work with customers 
Link between the customers 
Take bookings 
Check people in and out 
Deal with customers questions 
Help customers to rooms 
Set up rooms for meetings
18
Q

Font of house jobs

A
Receptionists
Valets and drivers 
Waiters and waitresses 
Bartenders 
Cashier 
Concierge
19
Q

Back of the house what do they do

A
Buy and organise supplies 
Prepare and cook food 
Store and organise drinks 
clean all areas of hotel 
Maintain all areas 
Maintain security
20
Q

Back of house jobs

A
Stockroom manager
Kitchen brigade 
Maintanence team 
Gardeners 
Security gaurds 
Cleaners 
Geust room attendants