Food product development Flashcards

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1
Q

external factors (macro-environment) that impact
on food product development

A

PETE
- political
- economic
- technological
- ecological

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2
Q

political factors

A

Australian Food Manufacturers are subject to regulations made by federal, state and local governments
may be influenced by:
- organisational operations
- tax policies
- national and international laws that affcet demand and supply chain
federal, state and local govs all have laws that affect the business operations of food companies
these reglations cover areas such as
- product safety
- product claims
- tradmarks, copyrights
- employee health and safety
- environment etc
political factors that may affect FPD:
- type of government regime (in aus - democratic gov)
- war/conflict
- legislation e.g mimimun wage or anti-discirmination laws
- market regulations e.g. certification, labelling for organic foods
- trade agreements, tariffs, restrictions e.g. GMF
- tax breaks and levies
- fundings and initiative e.g ‘Waste less, Recycle More”
- advisory and research assistance e.g. CSIRO
political changes closley tied with economic changes e.g. in Aus a change from a Labour to a Coalition government may affect taxation policies - could impact overall cost of food production.

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3
Q

economic factors

A

factors that help determine the competitiveness of the environment in which a business operates and consumers willingness to purchace goods
factors in economic environment and meaning
- changes in inflation rates -> changes in costs of ingredients, equipment, wages and processes + may need to raise prices
- changes in invert rates -> companies may need to borrow money so they can buy new equipment and technology + producer may raise prices to meet using interest rates
- exchange rates -> importing food may mean rising cost of food (if AUD is low)
- tax rates -> taxes can be charged if new government is elected (raising price of food)
- import and export tariffs -> a tax imposed on imported goods can raise price of food
- wage agreements and salary leads -> higher wages = higher cost of food
- level of unemployment -> low levels of unemployment can affect income + the likeness for people to buy these products

How do companies respond?
- need to be aware of economic conditions and have strategies to adjust both positive and negative changes
- it could change the number of employees and scope of operations
- need to be aware of loan finance and low interest rates (important to borrow money at the lowest rates)

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4
Q

key words of economic factors

A

Recession
- downturn in economy
- consumers spend less money, less on fast food, new food products
- profits of businesses decline and businesses risk bankruptcy

Expansion
- economy grows in terms of production, employment opportunities
- high value foods become available
- consumers more financially secure and have more money to spend

Boom
- consumers spend more money (eat at better restaurants, try new food products, travel more, luxury items)
- unemployment rates are low

Contraction
- less severe than a recession
- consumers have less disposable income

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5
Q

technological factors

A

inventions and innovations result in new products, innovative ingredients, new industries, new market opporutunites

examples of technological developments in FPD:
- natural sweetners
- high-pressure pasteurisation
- resistant starch

**New technology offers food manufacturers the benefits of: **
- improved production efficiency
- expanded product range
- low cost
- labour requirements
- increased market share

How do companies respond?
-technological environment generally changes -> developments by researchers in non-industry organisations (CSIRO and universities)
- non-industry groups have a broader based and proactive approach -> rather than directly related to specific company interests, they do so in response to immediate problems affecting the company

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6
Q

ecological factors

A

whole food system uses enviornmental imputs e.g. land, air, water, energy
outputs returned to natural environment e.g. greenhouse gases, pesticides, wasterwater, packaging & food waste.
current trends in global macro-environment
- sustainability: sustaianbly produced products e.g. coffee
- organic food
- water security: e.g. improved plant breeds with reduced water needs
- biodiversity: e.g. minimising uneccessary packaging, environmentally friendly packaging

What commercial practices have companies done to address these issues?
- use of biodegradable and recyclable packaging
- better air pollution control
- environmentally friendly processing and transport for products
- efficient energy use

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7
Q

internal factors (micro-environment) that impact
on food product development

A

PPFC
- Personnel Expertise
- Production Facilities
- Financial Position
- Company Image

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8
Q

Personnel Expertise

A

The expertise of staff is crucial to the operation and development of a business. The team may include:
* marketting personnel
* food scientists
- technical managers
- nutritional experts
* Product testing and quality assurance staff
* Product distribution staff
* Financial staff / purchasing staff / company directors / warehouse staff
- packaging desingers

Many workers are required to be multi-skilled
* Allows greater mobility within and between staff categories and greater flexibility within company operations

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9
Q

Production Facilities

A

Production is the mechanism whereby raw materials are converted into final products for the market.
* Production facilities vary in complexity, level of technology, output capacity and expense
* Large companies often use a mixture of production technologies -> smaller ones depend on one simple process
* Consideration into whether the company’s current facilities are adequate for production -> level and volume of production influences what facilities they will require
* New products will have higher chance of being produced if the facilities it required matches the facilities the company possesses

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10
Q

Financial Position

A

A company’s financial position is a major factor in the type of equipment it can afford and hence its product range and new product development activities.
* The financial portion of the company includes the value of its assets, cash flow, profit-and-loss balance, value of shares, amount of borrowings or loans to others, interest rates, equity and property, value of stock on hand, market share, product range
* Company must invest ample finances to produce a new product
* Financial position is determined by income, production costs, profit, wages, facility costs

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11
Q

Company Image

A

Public perception of a food company is a result of the company’s image, which generally evolves over years of operation.
* AIM for companies -> to make themselves and their products memorable to consumers
* Companies develop a reputation through their mission statement, values, logo, advertising, campaigns and media presence
* Public perception of a food company is a result of the company’s image
* It is the result of strategies, products and market that were chosen deliberately by the company
* Company image is reflected mainly in its market segment and consumer attitudes towards the company
Example -> Kit Kat’s slogan: “Have a break, have a Kit Kat”
-> Coca Cola’s ‘Share a Coke’ campaign (adds personal level to drink)

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12
Q

drivers of the development of food products

A

Mum Carries Tammy So Crammed
- Market concerns
- Consumer demands
- Technological developments
- Societal changes
- Company profitability

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13
Q

Market concerns

A

- health: many food products are marketed on the basis of health related claims + consumers have an increased awareness of healthy eating and concerns such as weight, lifestyle diseases, GM foods (willing to pay more for healthy products)
- special products are called functional foods -> designed to promote various aspects of consumer health
- dietary considerations: increased incidence of allergies/intolerances = consumers require designated allergen-free foods -> legally required to declare allergens on product packaging
- the environment: more ethically-minded consumers selecting products based on sustainability, waste management and cruelty-free agriculture + companies feel pressure of having a public influence on environmental action to gain popularity

Examples:
* Gluten-free (coeliac)
* Sugar free
* Weight loss
* Allergies (i.e. nuts, eggs)
* Functional foods (i.e. probiotics)

Environmental concerns:
*Biodegradable packaging
* Less packaging (i.e. easy-crush mount franklin bottle)
* Recyclable products

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14
Q

Consumer demands

A

Most people want convenient foods at a low price: price and convenience are useful new product characteristics that assist food manufactures with competitiveness and marketing
- manufacturers needs to assess carefully its target market before designing convenience features into a new food product
- consumer demands include dietary references, preparation methods, different packaging sizes, the use of organically grown ingredients, local as opposed to overseas products and ingredients, and cultural preferences

Examples:
Busy lifestyles: convenience foods (i.e. frozen meals, microwavable meals, meal kits)
High living expenses: low cost foods (i.e. bulk packs, special deals, generic brands)
Community spirit: locally sourced ingredients (i.e. Australian tuna, farmer’s market veggies)

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15
Q

Societal changes

A

- ageing population: easy-opening packaging, foods requiring minimal preparation
- single-person household: single-serve meals, increased convenience / these people are often willing to experiment with new food products
- changing work hours: moving away from 9-5 work model / more casual and shift workers / nutritious snack foods and convenience foods are key
- multiculturalism: Australia is a diverse country / increases in ethnic products, those catering for cultural/religious preferences (i.e. halal, kosher, and food fusion such as falafel chips)

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16
Q

Technological developments

A

include novel ingredients and raw materials, advances in processing equipment and methods, biodegradable or recyclable packaging and active packaging.
* Consumers desire high quality, less processed food (i.e. irradiation of fresh foods destroys microbes and increases storage life)
* Concerns for pollution and wastage have been raised -> consumers desire for convenient packaging, microwavable and stylish characteristics (i.e. biodegradable cups)

Examples:
* Extrusion technology
* Genetic modification (GM foods)

GM foods as a form of technological development:
* GM foods have raised great controversy
* GM foods on foods produced from organisms that have had changes in their DNA using genetic engineering
* The marketing of GM foods are subject to regulation
* Applicants are to be lodged with FSANZ to gain approval to market GM foods (in case the products include any chemicals or other ingredients)

17
Q

Company profitability

A

All companies seek to improve profitability, which can be best achieved by increasing market share - to do this, they may develop new products or enter new, non-traditional markets such as Asia

  • a company aims to: produce a product at a low cost, high profit + increase market share and dominance
  • other options include greater automation in production, reduced energy consumption, cheaper ingredients, aggressive marketing and advertising, staff reduction and finding new markets for existing products
  • developing new food products is another way to increase market profitability -> important to companies
18
Q

SWOT

A
  • strengths
  • weaknesses
  • opportunities
  • threats
    once organisation has idenitified internal and external factors that may affect food product development
19
Q

steps in food product development

A

I May Play Football Past Dinner Time
- Idea Generation & Idea Screening
- Market Research
- Product Specifications
- Feasibility Study
- Production Process Development
- Development of a Prototype
- Testing of Product Prototype

20
Q

marketing plans

A

4 p’s
- product
- place
- promotion
- price

21
Q

product planning (marketing plan)

A

The process of searching for ideas for new food products, identifying target markets, screening them systematically, converting them into tangible products and introducing the new product to the market

Dividing the aspects of a product into three different levels aid in thorough planning:
Core product: the core need the food product is trying to meet. This aspect is not tangible; it is the benefit of the product that makes it valuable to the consumer.

Physical product: the actual food product and its features (i.e. sensory and packaging characteristics)

Extended / augmented product: the non-physical part of the product offering benefits to the consumers (i.e. money back guarantee, competitions, recyclable packaging, celebrity endorsements

The product life-cycle:
Introduction: the time during which a new product is being introduced to the market + frequently involves attempts to develop a demand for the product category

Growth phase: the period where there is a strong increase in sales and profits as the market rapidly accepts the product

Maturity: when the market share is stable (maintenance of sales of a well-established product) + growth in sales slow down

Decline: when sales are in decline as profit of the product decreases in popularity

22
Q

Place and distribution system (marketing plan)

A

Place is where the target market lives, works, plays and shops. Marketers have several tactics to consider when placing a product to reach the target market.
* Distribution channel: a chain that links the points of manufacturing to the final consumer

The types of distribution:
Intensive Distribution: Manufacturers saturate market with product, using numerous places of purchase -> means the product is available at every possible outlet
* For example; chocolate bars are sold in small shops, service stations, grocery stores, newsagents, bakery shops, vending machines and online

Selective Distribution: Stocked at only specific retail outlets -> this is when there is a wide but not intensive distribution
* For example; some types of cheese are available at delicatessen chains such as Cut Price Delis rather than Woolies or Coles

Exclusive Distribution: High quality, unique/niche market products sold at only one place -> there is a limited supply of a product which is only sold in a few retail outlets (usually because the product is expensive)
* For example; handmade chocolates

23
Q

promotion program (marketing plans)

A

Promotion are the methods used by a business to inform, persuade and remind a target market about its products -> they inform customers about new products, and persuades customers to buy a new product or buy more of an existing one

Goals of promotion:
* Increase brand loyalty
* Increase sales and profit
* Provide accurate information
* Encourage customers to purchase the product
* Raise awareness of the product
* Change behaviours through persuasion

** types:**
* Advertising: delivering a one-way message to consumers about a product to raise its awareness
* Personal selling: a two-way communication (face-to-face) between company representatives and consumers. The seller uses friendliness and persuasiveness to sell the product.
* Publicity and public relations (to develop brand awareness):enhancing company image through positive publicity (i.e. interviews, articles)
* Sales promotions: an incentive tool used to persuade consumers to purchase their product (i.e. competition, loyalty cards)
* Digital marketing: the internet, social media, wireless text messaging, mobile instant messaging, mobile apps, QR codes, podcasts, electronic billboards, digital TV and radio channels (multi-directional and instant, pull occurs when consumers actively seek information, push involves messages sent without the consent of the receivers - advertising banners, pop-up messages)

24
Q

price structure (marketing plan)

A

types of pricing stratergies: **
- *bundle
: a group of products bundled together and sold at reduced price e.g. buy one get one free
- captive: captive products used strategically to maximise profit - low prices offered for main product such as coffee machine, high prices placed on supporting products such as coffee capsules
- competitive: price of product is set to match competitor (may be reffered to status quo pricing) - may set price higher (create higher-quality perception), set price the same (show more benefits for same price) or lower (gain wider consumer base) ME-TOO PRODUCT
- geographical: sees variations in price in different parts of world or within same country - prices may be affects by availability or distribution costs
- optional: company may add ‘optional extra’ item within price to increase products attractiveness e.g. customer who purchases two types of brand of herb may be receieve free cookbook
- penetration: price set artificially low in order to build up sales & gain market share - once position is created, prices are gradually increased
- premium: high price set to establish product as exclusive/higher quality - approach is useful where a substantial competitive advantage exists and marketer is safe in the knowledge that they can charge higher price
- product line: when there is more than one product in a line, product quality is a way to differentiate features and benefits of different products - various cost categories creates different quality levels in consumers mind - LINE EXTENSION
- psychological: used when marketer wants concumer to respond on emotional rather than rational basis - company makes small changes to prices to make consumer think item is priced lower than it is (often seen in prices ending in 99c) e.g item priced at $1.99 will be perceived as closer to $1.00 than $2.00
- skimming: intial price is set high as company holds substantial competitve advantage with introduction of unique product - advantage tends to not be sustainable in FPD as high price attracts new competitors into market and price falls - NEW TO THE WORLD
-
value pricing*: used where external factors such as recession or increased competition force companies to provide value products to retain sales e.g. value meals at mcdonalds - perception is that concumer is getting better value for what they spending