FOM Flashcards

1
Q

6 Steps of Planning

A
  1. Forecast the Future
  2. Setting Goals
  3. Develop Strategy
  4. Budget Resources
  5. Identify Tasks
  6. Programming Tasks
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2
Q

6 Steps of Organising

A
Dun Know What time Already
Dun Play
Go Kallang Walk Already
Attract Attention
I Will Anal
DP
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3
Q

6 Steps of Control

A
  1. Define Specific Objectives
  2. Identify KPI/Standards
  3. Measure Outcome
  4. Evaluate outcome vs KPI
  5. Corrective Actions
  6. Review KPI/Standards
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4
Q

What is the management Job?

A

Coordination of resources and activities/operations to achieve the goals and objectives of an organisation.

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5
Q

What is POCL

A

Planning - Strategy that defines what to do
Organising - Structure that defines how to do it
Controlling - Mechanism that defines how to ensure a job is well done.
Leading - Results in an organisational climate that brings organisation to where it wants to be.

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6
Q

What is Environment

A

Condition in which the business operates, the factors that influence the behaviours of the business and how it develops.

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7
Q

Social Responsibility

A

Duty of an organisation to take care of the interests of the society it conducts its business in.

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8
Q

Forecasting Future

A

Analyse past and present performance and estimate/predict future conditions and events, analysing the threats and opportunities associated with them.

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9
Q

Goal

A

Desired future state that the organisation would like to realise

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10
Q

Vision

A

What an organisation would like to accomplish and the world to become as a result of it.

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11
Q

Strategy

A

Plot that describes the strategic usage of needed resources, activities, and competitive advantage to attain the organisational goal.

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12
Q

Mission

A

States an organisation’s purpose, what it takes, what it does, how it adds value to stakeholders.

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13
Q

Budgeting

A

The acquisition and distribution of resources

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14
Q

Plan

A

A plan specifies in detail what actions must be done to realise the desired goal based on strategy.

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15
Q

Policy

A

Standing decision about conditions that must be maintained to accomplish goals.

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16
Q

Motivation

A

Getting people to take action

17
Q

Communication

Channel Richness

A

Exchange of information that is understood by two or more people

Amount information that can be communicated in one episode