FOIII Study Guide Flashcards
mission
why an organization exists. Mission is to protect the community from the dangers of uncontrolled fire, other emergencies, save lives and preventing property loss.
Division of work
functions within the department (e.g., suppression, prevention, training)
Organizational culture
beliefs, values, and norms shared by the members – parallel
What law allows military veterans preference
Veterans Preference Act
Noise
environmental distraction - drowns out or interferes message sender is transmitting.
semantics
deals with word meanings
Filtering
intentional editing of a message in order to avoid conflict
Frame of reference
occurs not because the language is different, but the meanings of words are different for the sender and the receiver
Empathy
understanding the other person’s point of view
Program proposal
a. elicit excitement from the program proponents; b. educate the informed c. neutralize the objections.
First step in proposing a program
tell the reader/listener about the program proposal contains.
Communication
leads to efficiency and effectiveness
Freedom of Information Act (FIOA)
open records law request for information
First step in conducting research
identify clearly the problem or opportunity to be defended.
First step to develop FF skills/abilities assessment
perform personal audit of your FF’s current skills, knowledge, and abilities.
3 domains of learning
a. cognitive b. affective c. psychomotor
For #15 domains of learning
a. Cognitive - emphasizes intellectual process b. Affective - paradigm and attitude c. Psychomotor - motor skills
To conduct personnel audits on training, education, and proficiencies (validations)
CREDENTIALING.
Demographics
race, religion, sex, age - (which one is not a demographic on test)
For fire chief, who is the most important asset to department
personnel
Geographical information System (GIS)
technology made for sophisticated mapping and modeling
Customer Service
caring attitude and excellent ethnical service - best way to build rapport with community.
Networking
best to identify possible solutions that other departments have already addressed.
Stakeholder
people who can influence or be affected by the actions of another organization.
Mutual Aid Box Alarm System (MABAS)
an agreement in which local state, regional, and national response is requested for a large scale emergency.
National Response Framework (NRF)
local, tribal, state, and federal levels who implement the NRF are included in the planning process. (important role for private sector)
Sustainability of Local Governments
Includes reducing redundant service and ensuring the security of revenue sources.
Most important intergovernmental relationships for a Chief Officer
law enforcement
Policy
principle or rule to guide decisions and achieve rational outcomes.
When determining risk trends
look back at least 5 years
Human Resources staffing
NFPA 1710/NFPA 1720
After establishing personnel assignments for HRM, use 3 steps
a. consideration of staffing levels; b. location of personnel c. specific functions the personnel will perform.
Planning
anticipated adjustments for resources changes
New legislation
hinders human human resources staffing plans
Four methods for JOB ANALYSIS
a. observation b. critical incidents c. work diaries, d. interviews/surveys e. NOT HISTORICAL RECORDS
Surveys
used collect information about specific job tasks.
Fair Labor Standards Act (FLSA)
minimum wage, overtime
Garrity Rights
protects public employee relating to criminal prosecution
Employee Evaluations
employee’s immediate supervisor
Promotional Policy and procedures
valid and reliable
Contrast Error
evaluator compares the candidate to other candidates and not specific competencies being evaluated.
What Chapter of Civil Rights Act
VII
Equal Employment Opportunity Commission
urges maintenance of records that disclose by identifiable race, sex, or ethnic group impact
Freedom of Information Act requires
record retention
Statutory Law
legislative bodies
Common Law
appeals level courts (resolves disputes)
Judges decision is binding
precedent
Supreme courts
retains ability to make final decisions.
SWOT know letter meanings
Strengths Weaknesses Opportunities Threats
Unity of Command -
everyone answers to one person
Span of control
number of people on supervisor can supervise
Chief Officer involvement in emergency management planning should be
visible and primary role
Appellate courts
courts of record
NOT a good reason to adopt OSHA
money
Uniformed Services Employment and Reemployment Rights Act
Veterans protection
When conducting an interview
only ask about CRIMINAL BACKGROUND
First Requirement in Justifying an Accommodation for Disability
request by the individual
Fourth Amendment
drug test-reasonable search
America Burning
Issued in 1973
5 areas for assessment in America Burning
a. the fire services; b. fire and the build environment c. fire and the rural wildlands environment; d. fire prevention; e. programs of future
Strategic Planning
a. focused on short-term achievements; b. moves accomplishing common vision
Strategic Planning contains
a. citizen involvement; b. member input all levels; c. from nearby agencies; d. a strategic plan team; e. buy - in by leadership f. available to the public and all FD members
Transparency
public funds utilized; open to public scrutiny
Strategic plan
prepares department for unwanted events
1st step when creating a strategic plan
determining scope
2nd step for creating a Strategic plan
acquire planning data
3rd step for creating a Strategic plan
prepare a strategic planning retreat
SWOT analysis
provide the planning team with the basis for formulating initiatives
Planning consultnats
help planning team
Request for Proposal for consultant
a. description of organization b. scope of work c. evaluation process
Strategy
reasons for existence: policies, procedures, and programs that define what an organization is.
Federal Emergency Managemnt Agency
created in 1979
Department of Homeland Security (DHS)
FEMA reports to DHS
Proper Emergency Planning
(ICs) can reduce time that benefits of pre-identified resources and command assistance.
FEMA
expert for basic responsibilities of emergency management
Mitigation
the effort to reduce loss of life and property
Natural Resource Protection
measures erosion and sediment control
Property Protection
measures acquisition a. removal of flood-prone properties b. relocation, storm shutters, c. rebuilding d. barriers
Preparedness (defined under NIMS)
look up definition
Resource Typing
by FEMA to accurately identify and define resources available
National Fire Academy
training delivery arm to the United States Fire Administration
Table-top-exercises
designed to walk through EOPs with selected agency representatives.
Emergency Support Functions (ESF) #4 Firefighting
coordination of federal firefighting activities
FSF #6
mass care
FSF #2
communications
FSF #5
emergency management
FSF #3
public works
FSF #7
logistics
FSF #8
public health
FSF #9
search and rescue
FSF #10
oil hazards - “was on my test”
FSF #11
agriculture and natural resources
FSF #12
energy
FSF #13
public safety security
FSF #14
long term community recovery
FSF #15
external affairs - there is no #25 ESF
FEMA Incident Type 1
most complex, requiring national resources