FOIII Study Guide Flashcards

1
Q

mission

A

why an organization exists. Mission is to protect the community from the dangers of uncontrolled fire, other emergencies, save lives and preventing property loss.

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2
Q

Division of work

A

functions within the department (e.g., suppression, prevention, training)

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3
Q

Organizational culture

A

beliefs, values, and norms shared by the members – parallel

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4
Q

What law allows military veterans preference

A

Veterans Preference Act

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5
Q

Noise

A

environmental distraction - drowns out or interferes message sender is transmitting.

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6
Q

semantics

A

deals with word meanings

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7
Q

Filtering

A

intentional editing of a message in order to avoid conflict

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8
Q

Frame of reference

A

occurs not because the language is different, but the meanings of words are different for the sender and the receiver

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9
Q

Empathy

A

understanding the other person’s point of view

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10
Q

Program proposal

A

a. elicit excitement from the program proponents; b. educate the informed c. neutralize the objections.

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11
Q

First step in proposing a program

A

tell the reader/listener about the program proposal contains.

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12
Q

Communication

A

leads to efficiency and effectiveness

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13
Q

Freedom of Information Act (FIOA)

A

open records law request for information

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14
Q

First step in conducting research

A

identify clearly the problem or opportunity to be defended.

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15
Q

First step to develop FF skills/abilities assessment

A

perform personal audit of your FF’s current skills, knowledge, and abilities.

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16
Q

3 domains of learning

A

a. cognitive b. affective c. psychomotor

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17
Q

For #15 domains of learning

A

a. Cognitive - emphasizes intellectual process b. Affective - paradigm and attitude c. Psychomotor - motor skills

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18
Q

To conduct personnel audits on training, education, and proficiencies (validations)

A

CREDENTIALING.

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19
Q

Demographics

A

race, religion, sex, age - (which one is not a demographic on test)

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20
Q

For fire chief, who is the most important asset to department

A

personnel

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21
Q

Geographical information System (GIS)

A

technology made for sophisticated mapping and modeling

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22
Q

Customer Service

A

caring attitude and excellent ethnical service - best way to build rapport with community.

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23
Q

Networking

A

best to identify possible solutions that other departments have already addressed.

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24
Q

Stakeholder

A

people who can influence or be affected by the actions of another organization.

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25
Q

Mutual Aid Box Alarm System (MABAS)

A

an agreement in which local state, regional, and national response is requested for a large scale emergency.

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26
Q

National Response Framework (NRF)

A

local, tribal, state, and federal levels who implement the NRF are included in the planning process. (important role for private sector)

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27
Q

Sustainability of Local Governments

A

Includes reducing redundant service and ensuring the security of revenue sources.

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28
Q

Most important intergovernmental relationships for a Chief Officer

A

law enforcement

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29
Q

Policy

A

principle or rule to guide decisions and achieve rational outcomes.

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30
Q

When determining risk trends

A

look back at least 5 years

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31
Q

Human Resources staffing

A

NFPA 1710/NFPA 1720

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32
Q

After establishing personnel assignments for HRM, use 3 steps

A

a. consideration of staffing levels; b. location of personnel c. specific functions the personnel will perform.

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33
Q

Planning

A

anticipated adjustments for resources changes

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34
Q

New legislation

A

hinders human human resources staffing plans

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35
Q

Four methods for JOB ANALYSIS

A

a. observation b. critical incidents c. work diaries, d. interviews/surveys e. NOT HISTORICAL RECORDS

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36
Q

Surveys

A

used collect information about specific job tasks.

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37
Q

Fair Labor Standards Act (FLSA)

A

minimum wage, overtime

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38
Q

Garrity Rights

A

protects public employee relating to criminal prosecution

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39
Q

Employee Evaluations

A

employee’s immediate supervisor

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40
Q

Promotional Policy and procedures

A

valid and reliable

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41
Q

Contrast Error

A

evaluator compares the candidate to other candidates and not specific competencies being evaluated.

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42
Q

What Chapter of Civil Rights Act

A

VII

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43
Q

Equal Employment Opportunity Commission

A

urges maintenance of records that disclose by identifiable race, sex, or ethnic group impact

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44
Q

Freedom of Information Act requires

A

record retention

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45
Q

Statutory Law

A

legislative bodies

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46
Q

Common Law

A

appeals level courts (resolves disputes)

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47
Q

Judges decision is binding

A

precedent

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48
Q

Supreme courts

A

retains ability to make final decisions.

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49
Q

SWOT know letter meanings

A

Strengths Weaknesses Opportunities Threats

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50
Q

Unity of Command -

A

everyone answers to one person

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51
Q

Span of control

A

number of people on supervisor can supervise

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52
Q

Chief Officer involvement in emergency management planning should be

A

visible and primary role

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53
Q

Appellate courts

A

courts of record

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54
Q

NOT a good reason to adopt OSHA

A

money

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55
Q

Uniformed Services Employment and Reemployment Rights Act

A

Veterans protection

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56
Q

When conducting an interview

A

only ask about CRIMINAL BACKGROUND

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57
Q

First Requirement in Justifying an Accommodation for Disability

A

request by the individual

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58
Q

Fourth Amendment

A

drug test-reasonable search

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59
Q

America Burning

A

Issued in 1973

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60
Q

5 areas for assessment in America Burning

A

a. the fire services; b. fire and the build environment c. fire and the rural wildlands environment; d. fire prevention; e. programs of future

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61
Q

Strategic Planning

A

a. focused on short-term achievements; b. moves accomplishing common vision

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62
Q

Strategic Planning contains

A

a. citizen involvement; b. member input all levels; c. from nearby agencies; d. a strategic plan team; e. buy - in by leadership f. available to the public and all FD members

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63
Q

Transparency

A

public funds utilized; open to public scrutiny

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64
Q

Strategic plan

A

prepares department for unwanted events

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65
Q

1st step when creating a strategic plan

A

determining scope

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66
Q

2nd step for creating a Strategic plan

A

acquire planning data

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67
Q

3rd step for creating a Strategic plan

A

prepare a strategic planning retreat

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68
Q

SWOT analysis

A

provide the planning team with the basis for formulating initiatives

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69
Q

Planning consultnats

A

help planning team

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70
Q

Request for Proposal for consultant

A

a. description of organization b. scope of work c. evaluation process

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71
Q

Strategy

A

reasons for existence: policies, procedures, and programs that define what an organization is.

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72
Q

Federal Emergency Managemnt Agency

A

created in 1979

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73
Q

Department of Homeland Security (DHS)

A

FEMA reports to DHS

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74
Q

Proper Emergency Planning

A

(ICs) can reduce time that benefits of pre-identified resources and command assistance.

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75
Q

FEMA

A

expert for basic responsibilities of emergency management

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76
Q

Mitigation

A

the effort to reduce loss of life and property

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77
Q

Natural Resource Protection

A

measures erosion and sediment control

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78
Q

Property Protection

A

measures acquisition a. removal of flood-prone properties b. relocation, storm shutters, c. rebuilding d. barriers

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79
Q

Preparedness (defined under NIMS)

A

look up definition

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80
Q

Resource Typing

A

by FEMA to accurately identify and define resources available

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81
Q

National Fire Academy

A

training delivery arm to the United States Fire Administration

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82
Q

Table-top-exercises

A

designed to walk through EOPs with selected agency representatives.

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83
Q

Emergency Support Functions (ESF) #4 Firefighting

A

coordination of federal firefighting activities

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84
Q

FSF #6

A

mass care

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85
Q

FSF #2

A

communications

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86
Q

FSF #5

A

emergency management

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87
Q

FSF #3

A

public works

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88
Q

FSF #7

A

logistics

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89
Q

FSF #8

A

public health

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90
Q

FSF #9

A

search and rescue

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91
Q

FSF #10

A

oil hazards - “was on my test”

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92
Q

FSF #11

A

agriculture and natural resources

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93
Q

FSF #12

A

energy

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94
Q

FSF #13

A

public safety security

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95
Q

FSF #14

A

long term community recovery

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96
Q

FSF #15

A

external affairs - there is no #25 ESF

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97
Q

FEMA Incident Type 1

A

most complex, requiring national resources

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98
Q

FEMA Publication

A

325

99
Q

ICS 202

A

Incident Objectives

100
Q

ICS 205

A

Communications Plan

101
Q

Planning Sections Chief

A

develop IAP

102
Q

Codes established by

A

International Code Council (ICC) and National Fire Protection Association (NFPA)

103
Q

water accounts for

A

40% of ISO

104
Q

Plan Review

A

site plan and plan review of structure

105
Q

Stop work order

A

hazards pose imminent danger

106
Q

Seniors/older adults

A

account for highest risk of home fires

107
Q

For school presentations

A

develop programs with local school administrations

108
Q

One Mill

A

(.001)

109
Q

Yield

A

enough money from tax comes in as the primary factor in designing taxation systems

110
Q

Equability

A

element of perceived fairness

111
Q

Equability

A

element of perceived fairness

112
Q

Neutrality

A

the need to remain neutral on how funds are generated by governments

113
Q

user fees

A

appearance of equality and neutrality

114
Q

Lease Purchase Agreement

A

contract contingent on the annual appropriation of funds during the life of the agreement

115
Q

Personnel costs

A

highest cost for an organization

116
Q

Expense Budget/Operating Budget

A

plan for future operations

117
Q

Line item system

A

negative effective - controlling resources too strictly

118
Q

Program Budget

A

expenditures are allocated for specific activities (e.g. recruitment, fire prevention, smoke detectors, firefighting training)

119
Q

Capital Budgets

A

long range need/station purchases

120
Q

Budget Spreadsheet

A

contains columns money was budgeted previous year and was actually spent

121
Q

Management

A

after approval chief offices must attempt to manage the department within the budgeted guidelines

122
Q

Transmittal

A

final consideration by all interdepartmental stakeholders for final consideration

123
Q

why an organization exists. Mission is to protect the community from the dangers of uncontrolled fire, other emergencies, save lives and preventing property loss.

A

mission

124
Q

functions within the department (e.g., suppression, prevention, training)

A

Division of work

125
Q

beliefs, values, and norms shared by the members – parallel

A

Organizational culture

126
Q

Veterans Preference Act

A

What law allows military veterans preference

127
Q

environmental distraction - drowns out or interferes message sender is transmitting.

A

Noise

128
Q

deals with word meanings

A

semantics

129
Q

intentional editing of a message in order to avoid conflict

A

Filtering

130
Q

occurs not because the language is different, but the meanings of words are different for the sender and the receiver

A

Frame of reference

131
Q

understanding the other person’s point of view

A

Empathy

132
Q

a. elicit excitement from the program proponents; b. educate the informed c. neutralize the objections.

A

Program proposal

133
Q

tell the reader/listener about the program proposal contains.

A

First step in proposing a program

134
Q

leads to efficiency and effectiveness

A

Communication

135
Q

open records law request for information

A

Freedom of Information Act (FIOA)

136
Q

identify clearly the problem or opportunity to be defended.

A

First step in conducting research

137
Q

perform personal audit of your FF’s current skills, knowledge, and abilities.

A

First step to develop FF skills/abilities assessment

138
Q

a. cognitive b. affective c. psychomotor

A

3 domains of learning

139
Q

a. Cognitive - emphasizes intellectual process b. Affective - paradigm and attitude c. Psychomotor - motor skills

A

For #15 domains of learning

140
Q

CREDENTIALING.

A

To conduct personnel audits on training, education, and proficiencies (validations)

141
Q

race, religion, sex, age - (which one is not a demographic on test)

A

Demographics

142
Q

personnel

A

For fire chief, who is the most important asset to department

143
Q

technology made for sophisticated mapping and modeling

A

Geographical information System (GIS)

144
Q

caring attitude and excellent ethnical service - best way to build rapport with community.

A

Customer Service

145
Q

best to identify possible solutions that other departments have already addressed.

A

Networking

146
Q

people who can influence or be affected by the actions of another organization.

A

Stakeholder

147
Q

an agreement in which local state, regional, and national response is requested for a large scale emergency.

A

Mutual Aid Box Alarm System (MABAS)

148
Q

local, tribal, state, and federal levels who implement the NRF are included in the planning process. (important role for private sector)

A

National Response Framework (NRF)

149
Q

Includes reducing redundant service and ensuring the security of revenue sources.

A

Sustainability of Local Governments

150
Q

law enforcement

A

Most important intergovernmental relationships for a Chief Officer

151
Q

principle or rule to guide decisions and achieve rational outcomes.

A

Policy

152
Q

look back at least 5 years

A

When determining risk trends

153
Q

NFPA 1710/NFPA 1720

A

Human Resources staffing

154
Q

a. consideration of staffing levels; b. location of personnel c. specific functions the personnel will perform.

A

After establishing personnel assignments for HRM, use 3 steps

155
Q

anticipated adjustments for resources changes

A

Planning

156
Q

hinders human human resources staffing plans

A

New legislation

157
Q

a. observation b. critical incidents c. work diaries, d. interviews/surveys e. NOT HISTORICAL RECORDS

A

Four methods for JOB ANALYSIS

158
Q

used collect information about specific job tasks.

A

Surveys

159
Q

minimum wage, overtime

A

Fair Labor Standards Act (FLSA)

160
Q

protects public employee relating to criminal prosecution

A

Garrity Rights

161
Q

employee’s immediate supervisor

A

Employee Evaluations

162
Q

valid and reliable

A

Promotional Policy and procedures

163
Q

evaluator compares the candidate to other candidates and not specific competencies being evaluated.

A

Contrast Error

164
Q

VII

A

What Chapter of Civil Rights Act

165
Q

urges maintenance of records that disclose by identifiable race, sex, or ethnic group impact

A

Equal Employment Opportunity Commission

166
Q

record retention

A

Freedom of Information Act requires

167
Q

legislative bodies

A

Statutory Law

168
Q

appeals level courts (resolves disputes)

A

Common Law

169
Q

precedent

A

Judges decision is binding

170
Q

retains ability to make final decisions.

A

Supreme courts

171
Q

Strengths Weaknesses Opportunities Threats

A

SWOT know letter meanings

172
Q

everyone answers to one person

A

Unity of Command -

173
Q

number of people on supervisor can supervise

A

Span of control

174
Q

visible and primary role

A

Chief Officer involvement in emergency management planning should be

175
Q

courts of record

A

Appellate courts

176
Q

money

A

NOT a good reason to adopt OSHA

177
Q

Veterans protection

A

Uniformed Services Employment and Reemployment Rights Act

178
Q

only ask about CRIMINAL BACKGROUND

A

When conducting an interview

179
Q

request by the individual

A

First Requirement in Justifying an Accommodation for Disability

180
Q

drug test-reasonable search

A

Fourth Amendment

181
Q

Issued in 1973

A

America Burning

182
Q

a. the fire services; b. fire and the build environment c. fire and the rural wildlands environment; d. fire prevention; e. programs of future

A

5 areas for assessment in America Burning

183
Q

a. focused on short-term achievements; b. moves accomplishing common vision

A

Strategic Planning

184
Q

a. citizen involvement; b. member input all levels; c. from nearby agencies; d. a strategic plan team; e. buy - in by leadership f. available to the public and all FD members

A

Strategic Planning contains

185
Q

public funds utilized; open to public scrutiny

A

Transparency

186
Q

prepares department for unwanted events

A

Strategic plan

187
Q

determining scope

A

1st step when creating a strategic plan

188
Q

acquire planning data

A

2nd step for creating a Strategic plan

189
Q

prepare a strategic planning retreat

A

3rd step for creating a Strategic plan

190
Q

provide the planning team with the basis for formulating initiatives

A

SWOT analysis

191
Q

help planning team

A

Planning consultnats

192
Q

a. description of organization b. scope of work c. evaluation process

A

Request for Proposal for consultant

193
Q

reasons for existence: policies, procedures, and programs that define what an organization is.

A

Strategy

194
Q

created in 1979

A

Federal Emergency Managemnt Agency

195
Q

FEMA reports to DHS

A

Department of Homeland Security (DHS)

196
Q

(ICs) can reduce time that benefits of pre-identified resources and command assistance.

A

Proper Emergency Planning

197
Q

expert for basic responsibilities of emergency management

A

FEMA

198
Q

the effort to reduce loss of life and property

A

Mitigation

199
Q

measures erosion and sediment control

A

Natural Resource Protection

200
Q

measures acquisition a. removal of flood-prone properties b. relocation, storm shutters, c. rebuilding d. barriers

A

Property Protection

201
Q

look up definition

A

Preparedness (defined under NIMS)

202
Q

by FEMA to accurately identify and define resources available

A

Resource Typing

203
Q

training delivery arm to the United States Fire Administration

A

National Fire Academy

204
Q

designed to walk through EOPs with selected agency representatives.

A

Table-top-exercises

205
Q

coordination of federal firefighting activities

A

Emergency Support Functions (ESF) #4 Firefighting

206
Q

mass care

A

FSF #6

207
Q

communications

A

FSF #2

208
Q

emergency management

A

FSF #5

209
Q

public works

A

FSF #3

210
Q

logistics

A

FSF #7

211
Q

public health

A

FSF #8

212
Q

search and rescue

A

FSF #9

213
Q

oil hazards - “was on my test”

A

FSF #10

214
Q

agriculture and natural resources

A

FSF #11

215
Q

energy

A

FSF #12

216
Q

public safety security

A

FSF #13

217
Q

long term community recovery

A

FSF #14

218
Q

external affairs - there is no #25 ESF

A

FSF #15

219
Q

most complex, requiring national resources

A

FEMA Incident Type 1

220
Q

325

A

FEMA Publication

221
Q

Incident Objectives

A

ICS 202

222
Q

Communications Plan

A

ICS 205

223
Q

develop IAP

A

Planning Sections Chief

224
Q

International Code Council (ICC) and National Fire Protection Association (NFPA)

A

Codes established by

225
Q

40% of ISO

A

water accounts for

226
Q

site plan and plan review of structure

A

Plan Review

227
Q

hazards pose imminent danger

A

Stop work order

228
Q

account for highest risk of home fires

A

Seniors/older adults

229
Q

develop programs with local school administrations

A

For school presentations

230
Q

(.001)

A

One Mill

231
Q

enough money from tax comes in as the primary factor in designing taxation systems

A

Yield

232
Q

element of perceived fairness

A

Equability

233
Q

element of perceived fairness

A

Equability

234
Q

the need to remain neutral on how funds are generated by governments

A

Neutrality

235
Q

appearance of equality and neutrality

A

user fees

236
Q

contract contingent on the annual appropriation of funds during the life of the agreement

A

Lease Purchase Agreement

237
Q

highest cost for an organization

A

Personnel costs

238
Q

plan for future operations

A

Expense Budget/Operating Budget

239
Q

negative effective - controlling resources too strictly

A

Line item system

240
Q

expenditures are allocated for specific activities (e.g. recruitment, fire prevention, smoke detectors, firefighting training)

A

Program Budget

241
Q

long range need/station purchases

A

Capital Budgets

242
Q

contains columns money was budgeted previous year and was actually spent

A

Budget Spreadsheet

243
Q

after approval chief offices must attempt to manage the department within the budgeted guidelines

A

Management

244
Q

final consideration by all interdepartmental stakeholders for final consideration

A

Transmittal