FOI's Flashcards
What is Human Behavior
One’s attempts to satisfy certain needs
Maslow’s ascending order of Needs (5)
- Physical/physiological needs
(food, sleep, shelter) - Safety
(feel protected from danger) - Social
(sense of belonging) - Egoistic
—–internal - self-esteem
—–external - reputation/ status - Self-fulfillment
(realizing own potential and achieving)
Why is Motivation important
It lies at the heart of an individual’s goals and is the reason for ones behavior
What are the 8 Defense Mechanisms?
- Repression
- Denial
- Compensation
- Projection
- Rationalization
- Reaction Formation
- Fantasy
- Displacement
Define Repression
burring uncomfortable thoughts into unconscious mind
Define Denial
refusal to accept reality because it is too threatening
Define Compensation
psychologically balancing a weak area by shifting to a strong one
Define Projection
Blaming ones own mistakes onto others
Define Rationalization
justifying ones actions instead of accepting real reasons for behavior
Define Reaction formation
faking a belief opposite from real belief because real emotion causes anxiety
Define Fantasy
Escaping reality by daydreaming
Define Displacement
unconscious shift of emotion
Student emotional reactions
Anxiety- feeling of worry, unease, often about what’s going to happen
stress- a result from being in the moment of something
-normal stress response- rapid, exact and focused response, within the limits of experience or training
-abnormal stress response- extreme over-cooperation, inappropriate laughter or singing, rapid changes in emotion
Basic Elements of Communication
Source
Symbols
-ideals and information shared by words, expressions, gestures
Receiver
Barriers to effective communication
- Lack of common experience
- Confusion between symbols and symbolized objects
- Overuse of Abstractions
- Interference (distractions)