Focus On The Fundamentals Flashcards
1
Q
Quality & taste
A
Worthy of serving to your family
2
Q
Always available
A
All items on the table are ready n in 5 minutes, if cooked to order.
3
Q
Heaping scope
A
Generous portions
4
Q
Hot n fresh
A
Right from the wok
5
Q
What are the fundamentals
A
Food with passion, service with heart, ambiance with pride
6
Q
What is service with heart
A
Welcome in and thank you,
Speed of service,
100% order accuracy
7
Q
What is ambience with pride?
A
Clean exterior (no trash, cigarettes, or gum) ,
Clean inside (tables, floors, and restrooms) ,
Associate appearance (100% panda uniform standard)
8
Q
What is food with passion?
A
Quality taste, always available, hot & fresh, heaping scoop
