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FO1 Flashcards

1
Q

The accepted format for most business letters consist of four parts:

A

heading, opening, body, and closing

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2
Q

According to the US Fire Administration, ________ percent of fire and emergency service organizations are staffed by volunteers.

A

70

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3
Q

Adequate preplanning of structures will?

A

Reveal hazards that may exist

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4
Q

The agency responsible for developing and enforcing mandatory job safety and health standards is?

A

OSHA

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5
Q

A(n) _______ budget details the major equipment or building purchases the department plans to make.

A

Capitol

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6
Q

A(n) _______ budget splits money into several categories for the daily operation of the fire department.

A

Operating

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7
Q

Based on policies and procedures, compliance with an order is?

A

Mandatory

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8
Q

Budget development includes which of the following steps?

A

Planning, preparing, implementing, monitoring, evaluation, and revisio

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9
Q

Building construction classifications are based on?

A

materials used in construction and hourly fire resistive ratings

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10
Q

The bulk/quantity of material that will burn if ignited is called?

A

Fuel/Fire load

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11
Q

Capital budgets include?

A

Items expected to last three years or longer

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12
Q

A citizen has a public inquiry, but is unfamiliar with the fire department terminology. The company officer should?

A

Illicit pertinent information

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13
Q

A _______ command structure is necessary when an incident involves, or threatens to involve, more than one jurisdictional agency?

A

Unified

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14
Q

Communication involves a process of two or more people sending and receiving information. Which of the following is required of each person in the process?

A

a single-issue message is confirmed by feedback

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15
Q

The Company officer is the?

A

first level supervisory rank

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16
Q

A company officer must understand the four principles of organization which are?

A

Unity command, span of control, division of labor, and command tactics

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17
Q
  1. The concept that an individual is limited in the number of subordinates that can be effectively supervised is known as?
A

Span of Control

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18
Q

Designating a functional assignment such as ventilation would be considered a?

A

Group

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19
Q

What prevents duplication of effort?

A

division of labor

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20
Q

A document that is broad in nature and provides formal direction regarding issues such as harassment in the workplace is a?

A

Policy

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21
Q

Each individual reporting to only one supervisor defines?

A

Unity of command

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22
Q

Emergency scenes are divided into three operating zones. They are:

A

Hot, warm, cold zone

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23
Q

An employee becomes frustrated by conflicting orders of different supervisors. This problem is caused by violation:

A

Unity of Command

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24
Q

The expected maximum amount of combustion material in a given fire area is a definition for?

A

Fuel Load

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25
Q

Fire department inspection of a standpipe system should be performed?

A

Regularly

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26
Q

A firefighter with a substance abuse problem should?

A

Be referred to organizations EAP

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27
Q

A fire suppression group is based on the organization principle of?

A

Division of Labor

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28
Q

The first step for the company officer when they have an employee with an absenteeism problem is to?

A

Gather all information concerning the issue.

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29
Q

The first step in preparing a narrative report is the?

A

Purpose of the report

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30
Q

The first step in preparing for an incident is the development of?

A

A pre-incident plan

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31
Q

The first step in the decision-making process is to?

A

Classify the problem

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32
Q

The four-step method of instruction includes?

A

preparation, presentation, application, and evaluation

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33
Q

If a Citizen approaches a company officer with an unusual request, which of the following must be done?

A

Listen and respond with authority

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34
Q

If a complaining citizen is angry or upset, the company officer must?

A

Remain calm and in control

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35
Q

If the incident commander decides to allow the building of origin to burn until additional resources arrive, it is considered a(n) ___________ mode.

A

Defensive

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36
Q

If violations are discovered during the pre-incident survey, the company officer should?

A

Request the owner fix the violation

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37
Q

In a ___________ budget, there is no assumption that because a program or activity was funded last year it will automatically be funded this year or to the same level because every program must be justified every year.

A

zero-based

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38
Q

The Incident Command System (ICS) is which part of the National Incident Management System (NIMS)?

A

Command and management

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39
Q

An incident involving a multi- jurisdictional response requires?

A

Unified command

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40
Q

In developing a department infectious disease control program, the safety officer should assure the policy contains?

A

Written policy, standard operating procedures, and training

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41
Q

In Eurocentric cultures, good eye contact can convey?

A

Self-confidence, honesty, trust, credibility

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42
Q

Interpersonal communications consists of six basic elements of sender, message, medium receiver, interference and?

A

Feedback

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43
Q

In the absence of an investigator, the preservation of physical evidence generally rests with the?

A

Command Officer

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44
Q

In the implementation step of public education program development, which of the following is accomplished?

A

Training is delivered

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45
Q

A _____ is a guide for decision making; a _______ is a detailed guide for action?

A

Policy and procedure

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46
Q

______ is responsible for setting strategic objectives and maintaining a comprehensive understanding of the incident.

A

Command

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47
Q

It is essential that incident reports have the following characteristics?

A

Completeness, clarity, objective, factuality

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48
Q

The law that requires employers to make reasonable accommodations for those with permanent physical challenges is called:

A

The Americans with Disabilities Act

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49
Q

Layman’s sequence for identifying priorities and developing an action plan starts with?

A

Rescue

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50
Q

The majority of firefighter fatalities are due to?

A

Heart Attack

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51
Q

The majority of national consensus standards that fire departments use are developed and published by the?

A

National Fire Protection Agency

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52
Q

The most common injury sustained by emergency responders operating on the fire ground is?

A

Sprains/ Strains

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53
Q

The National Institute for Occupational Safety and Health estimates that __________ percent of the roof systems in the US are built using a truss system.

A

60

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54
Q

A new officer should Establish relationships based on?

A

mutual respect

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55
Q

NFPA 1500 requires that firefighters work in teams of…

A

two or more

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56
Q

The NFPA standard that addresses fire occupational safety and health is the?

A

1500

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57
Q

Of the following people, access to the employee’s exposure records is given to?

A

The employee

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58
Q

One of the first skills required of company officers when dealing with irate citizens is?

A

Effective Listening

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59
Q

One of the most important tasks of a company officer is to ensure the _________ of the unit’s members at all times.

A

Safety

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60
Q

One of the ways the company officer can increase their productivity is through?

A

Delegation

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61
Q

Only personnel directly involved in mitigating the incident should be allowed in the _______ zone?

A

Hot

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62
Q

Ordinary construction is?

A

Type 3 masonry exterior walls

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63
Q

The organizational level having functional/geographic responsibility located between Section/Division/Groups is called?

A

A Branch

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64
Q

An overhead diagram showing a view of the structure’s wall, doors, and stairs is a?

A

Floor Plan

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65
Q

The pathway of responsibility from the top of the organization to the bottom and vice versa is known as?

A

Chain of Command

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66
Q

Perhaps the most important aspect of delivering a public education program is to?

A

Focus on needs of your audience

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67
Q

The post incident critique should be attended by?

A

All participating units and agencies

68
Q

The primary fuel load for Type I construction is?

A

Contents

69
Q

Problem resolution arising from procedures and other day-to-day operations of the fire department not covered by the collective bargaining agreement are called?

A

Management rights

70
Q

Proofreading, reviewing for accuracy of content, and having a supervisor approve formal letters ensures that the?

A

letter properly reflects the image of the organization

71
Q

Reducing the risk of infection in firefighters involves?

A

Providing training and education

72
Q

The regulatory/advisory agency that monitors employment practices and investigates discrimination is known as the?

A

Equal Employment Opportunity Commission

73
Q

The responsibility for ensuring safety of the unit must begin with?

A

Company Officer

74
Q

Responsibility for the establishment and expansion of Incident command system?

A

Incident Commander

75
Q

The RIT crews need to be staged in the___?

A

Cold Zone

76
Q

The RIT should consist of at least ____ firefighters in ____

A

Two, full PPE

77
Q

When are RIT teams are required?

A

When crews are operating in hazardous environment

78
Q

The _____ section chief manages the incident tactical activities

A

Operations

79
Q

A set number of five resources of the same type and kind are called a?

A

Strike Team

80
Q

The smallest unit of the organization is generally called a?

A

Company

81
Q

Source citations can be provided in a narrative report using?

A

Footnotes

82
Q

Span of control is a management principle based on how many people can supervise and?

A

Type of incident

83
Q

A ____ structure is necessary when an incident involves more than one jurisdiction.

A

Unified Command

84
Q

Throughout their careers, company officers should pursue additional?

A

Training and education

85
Q

To grant to another a part of one’s authority or power is the description of?

A

Delegation

86
Q

Using a decision-making process after defining a problem with a fire department policy, the officer should?

A

Identify several alternatives

87
Q

What type of construction would be at greatest risk from an exterior fire?

A

Wood Frame

88
Q

What type of narrative report is chronological in nature?

A

Progress

89
Q

When a subordinate takes a problem directly to a higher-ranking officer, this breach violates the principle of?

A

Unity of Command

90
Q

When conducting a pre- incident survey, which of the following should be done? Meet the owner on appointed

A

Time

91
Q

When conducting a systematic approach to pre- incident planning, one consideration would be to identify?

A

Special Hazards

92
Q

When officers feel that their span of control has been exceeded they should?

A

Delegate Assignments

93
Q

When the situation allows, issuing directions on the fireground is best accomplished how?

A

Face to Face

94
Q

Which of the following are factors to be considered during size up?

A

Facts, probabilities, own situation, decision, and plan of operation

95
Q

Which of the following best describes the term “cold zone”?

A

Area where command post is located

96
Q

Which of the following best describes the term limited access zone (warm)?

A

Personnel who support the incident are located

97
Q

which of the following functions serves as the foundation of the management process?

A

Planning

98
Q

Which of the following is a skill necessary to complete a form- based report?

A

Legibility

99
Q

Which of the following is defined as setting the limits for expected performance and enforcing them?

A

Discipline

100
Q

Which of the following is the correct post-incident process?

A

Incident overview, gather information, critique, documentation

101
Q

Which of the following is true with regard to ethics?

A

Society tends to expect a higher level of ethical conduct from members of the fire emergencies services

102
Q

Which of the following records are considered confidential?

A

Personnel files

103
Q

With respect to scene security at a fire, when law enforcement officials or fire investigators are not available, the company officer must?

A

Ensure the property remains under control of the fire and emergency services organizations until all evidence has been collected.

104
Q

Written or formal communications are direct reflection on the author and the department; therefore, they should be?

A

accurate and professional in appearance

105
Q

What condition could ensure if it was not for the principle of unity of command?

A

Fire fighters could receive multiple possibly conflicting orders from different officers

106
Q

What is the term for the set of guidelines that a department establishes for fire fighters?

A

Discipline

107
Q

The fire chief has the ultimate operational responsibility in a fire department. Who has the ultimate administrative responsibility?

A

Fire Chief

108
Q

According to NFPA Standard 1021, how many levels of fire officers are there?

A

Four

109
Q

What can a fire officer do to improve his efficiency in handling an unpopular order?

A

Determine the history behind the order

110
Q

What are the primary causes of death to fire fighters operating in the burning structure?

A

Flashover and structural collapse

111
Q

How does diversity affect fire departments?

A

They should tailor their service to meet the culturally diverse needs of the community

112
Q

What type of organizational document establishes or prescribes specific operational or administrative methods to be followed routinely for the performance of designed operations or actions?

A

Standard operating procedures (SOP)

113
Q

What level of administrative chief fire officer is responsible for managing the activities of several fire companies within a defined geographic area, usually in more than one fire station?

A

Battalion Chief

114
Q

Fire fighter usually report to a company officer who is typically invested with a rank. What is one of those ranks?

A

Captain

115
Q

What is one of the best tools to use to improve time efficiency?

A

Delegation

116
Q

How many fully equipped personnel must there be at a minimum in a RIC?

A

Two

117
Q

At what point in the grievance process can an employee contact a union representative to discuss an issue?

A

Anytime

118
Q

Who can the incident commander give authority to, immediately suspend or alter activities on an incident scene?

A

Safety officer

119
Q

What program is designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties, or other difficulties that affect job performance?

A

Employee assistance program

120
Q

After which type of incident, if any, should fire officer review events with their crews?

A

After all incidents

121
Q

What agency mandates early bloodborne pathogens training in the fire service?

A

OSHA

122
Q

What NFPA term means an organization, office, or individual responsible for enforcing the requirements of a code for standard, or for approving equipment, materials, and installation, or a procedure?

A

Authority having jurisdiction

123
Q

Who are usually the best people to solve a problem?

A

Those directly involved with it

124
Q

In the pre-incident plan, identification of roof, floor, and wall construction and their structural integrity, the focus is on___________.

A

Factors that could lead to collapse or the spread of fire or toxic gases

125
Q

If a facility has an evacuation or emergency operations plan, then it should provide the fire department with __________ as soon as command is established.

A

A liaison

126
Q

Part of a pre-incident plan it is a report, in written format, containing various sections. What it must be maintained in these reports?

A

A consistent, standard format

127
Q

A pre-incident plan should be developed with the goal of being useful in the event of an emergency to the fire department and also to whom?

A

The owner

128
Q

How long is an occupancy given to correct a life-threatening hazard?

A

Immediately

129
Q

What is the first role of a fire officer when dealing with a citizen’s complaint?

A

Respond in a professional manner

130
Q

If a fire officer is unable to resolve a citizen complaint dealing with an operational issue, to whom should the complaint be forwarded?

A

Chief of operations

131
Q

What is the term for the level of funding that would be required to maintain all services at the current authorized levels?

A

Base Budget

132
Q

Pre-incident plans must be coordinated with the____________.

A

Facilities own emergency action plan

133
Q

What is the preferred technique used to identify a problem with a fire department policy?

A

Discussed the problem with other fire officers

134
Q

When should a fire officer discuss individual poor performance that occurred on an incident scene?

A

In Private

135
Q

What is one example of sociological noise in communication?

A

Prejudice

136
Q

In larger departments, replacement vehicles are purchased from a special set-aside fund. Which budget includes the purchase of additional vehicles?

A

Supplemental capital budget

137
Q

Who is responsible for assigning the needed resources to perform the tactical assessments at an incident?

A

The Incident Commander

138
Q

What tactical-level unit can an incident commander implement on a geographical basis to maintain span of control?

A

Division

139
Q

According to the ESF annexes, what is the primary agency for firefighting?

A

The U.S. Department of Agriculture/forest Service

140
Q

In a career fire department, about what percent of the budget goes to personnel expense?

A

Over 90 percent

141
Q

What is one suggestion for improving emergency radio communications skills?

A

Having personnel listen to recordings on their own radio transmissions during emergencies

142
Q

Which member of the command staff is the incident commander’s point of contact for representatives from outside agencies?

A

Liaison Officer

143
Q

Uniforms, protective clothing, and fire apparatus maintenance are all examples of purchases that would be classified as what type of expense?

A

Operating

144
Q

What is CRM

A

A behavioral modification training system

145
Q

How do most fire departments meet that requirement to establish a rapid intervention crew?

A

By dispatching an additional fire company

146
Q

Which of the incident priorities takes precedence over the others?

A

Life Safety

147
Q

Who is responsible for preventing the contamination of evidence?

A

Fire crews on the scene

148
Q

In an interior attack situation, should fire officers be able to see all their company member at all time?

A

Yes

149
Q

When does the first phase of size-up begin?

A

Long before the incident

150
Q

What must a fire officer do after he or she request a fire inspector to respond to a suspected crime scene?

A

Secure the scene

151
Q

Which of the following hazard zone present the highest potential hazard to fire fighters?

A

Hot

152
Q

What is the term used for two to five single resources assembled to accomplish a specific task?

A

Strike team

153
Q

With_____, the specific assignment of as task to an individual makes that person responsible for completing the task and prevents duplication of job assignments.

A

Division of Labor

154
Q

Most experts believe that span of control should extend no more than what specific number?

A

5

155
Q

Which of the four functions of management does the fire officer use to take the available people, equipment, structure, and time and develop them into an orderly, functional, and structural unit?

A

Organizing

156
Q

What is one method of identifying unsafe conditions that occurred at an incident?

A

Post incident analysis

157
Q

How should a company officer handle a discrepancy dealing with the duties of an engine company at a fire scene?

A

Refer the problem to an officer higher in the organization

158
Q

If an incident commander has established divisions and groups at an incident site and is still having span of control difficulties, what other level of supervision can he or she establish?

A

Branches

159
Q

What position can the incident commander staff with a fire officer who is responsible for focusing on the strategy and tactics to be used?

A

Operations section chief

160
Q

What is defined as the income of an organization that is to be used for payment of expenses?

A

Revenue

161
Q

What is the most common form of report that fire officers are called on to make?

A

Verbal

162
Q

What does the incident commander use to assign resources?

A

Tactical priorities and available resources

163
Q

Type 1 construction?

A

Fire resistive

164
Q

Type 2 construction

A

Non-Combustible

165
Q

Type V construction

A

Wood Frame

166
Q

Who conducts PAR?

A

Safety officer

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