FO1 Flashcards
The accepted format for most business letters consist of four parts:
heading, opening, body, and closing
According to the US Fire Administration, ________ percent of fire and emergency service organizations are staffed by volunteers.
70
Adequate preplanning of structures will?
Reveal hazards that may exist
The agency responsible for developing and enforcing mandatory job safety and health standards is?
OSHA
A(n) _______ budget details the major equipment or building purchases the department plans to make.
Capitol
A(n) _______ budget splits money into several categories for the daily operation of the fire department.
Operating
Based on policies and procedures, compliance with an order is?
Mandatory
Budget development includes which of the following steps?
Planning, preparing, implementing, monitoring, evaluation, and revisio
Building construction classifications are based on?
materials used in construction and hourly fire resistive ratings
The bulk/quantity of material that will burn if ignited is called?
Fuel/Fire load
Capital budgets include?
Items expected to last three years or longer
A citizen has a public inquiry, but is unfamiliar with the fire department terminology. The company officer should?
Illicit pertinent information
A _______ command structure is necessary when an incident involves, or threatens to involve, more than one jurisdictional agency?
Unified
Communication involves a process of two or more people sending and receiving information. Which of the following is required of each person in the process?
a single-issue message is confirmed by feedback
The Company officer is the?
first level supervisory rank
A company officer must understand the four principles of organization which are?
Unity command, span of control, division of labor, and command tactics
- The concept that an individual is limited in the number of subordinates that can be effectively supervised is known as?
Span of Control
Designating a functional assignment such as ventilation would be considered a?
Group
What prevents duplication of effort?
division of labor
A document that is broad in nature and provides formal direction regarding issues such as harassment in the workplace is a?
Policy
Each individual reporting to only one supervisor defines?
Unity of command
Emergency scenes are divided into three operating zones. They are:
Hot, warm, cold zone
An employee becomes frustrated by conflicting orders of different supervisors. This problem is caused by violation:
Unity of Command
The expected maximum amount of combustion material in a given fire area is a definition for?
Fuel Load
Fire department inspection of a standpipe system should be performed?
Regularly
A firefighter with a substance abuse problem should?
Be referred to organizations EAP
A fire suppression group is based on the organization principle of?
Division of Labor
The first step for the company officer when they have an employee with an absenteeism problem is to?
Gather all information concerning the issue.
The first step in preparing a narrative report is the?
Purpose of the report
The first step in preparing for an incident is the development of?
A pre-incident plan
The first step in the decision-making process is to?
Classify the problem
The four-step method of instruction includes?
preparation, presentation, application, and evaluation
If a Citizen approaches a company officer with an unusual request, which of the following must be done?
Listen and respond with authority
If a complaining citizen is angry or upset, the company officer must?
Remain calm and in control
If the incident commander decides to allow the building of origin to burn until additional resources arrive, it is considered a(n) ___________ mode.
Defensive
If violations are discovered during the pre-incident survey, the company officer should?
Request the owner fix the violation
In a ___________ budget, there is no assumption that because a program or activity was funded last year it will automatically be funded this year or to the same level because every program must be justified every year.
zero-based
The Incident Command System (ICS) is which part of the National Incident Management System (NIMS)?
Command and management
An incident involving a multi- jurisdictional response requires?
Unified command
In developing a department infectious disease control program, the safety officer should assure the policy contains?
Written policy, standard operating procedures, and training
In Eurocentric cultures, good eye contact can convey?
Self-confidence, honesty, trust, credibility
Interpersonal communications consists of six basic elements of sender, message, medium receiver, interference and?
Feedback
In the absence of an investigator, the preservation of physical evidence generally rests with the?
Command Officer
In the implementation step of public education program development, which of the following is accomplished?
Training is delivered
A _____ is a guide for decision making; a _______ is a detailed guide for action?
Policy and procedure
______ is responsible for setting strategic objectives and maintaining a comprehensive understanding of the incident.
Command
It is essential that incident reports have the following characteristics?
Completeness, clarity, objective, factuality
The law that requires employers to make reasonable accommodations for those with permanent physical challenges is called:
The Americans with Disabilities Act
Layman’s sequence for identifying priorities and developing an action plan starts with?
Rescue
The majority of firefighter fatalities are due to?
Heart Attack
The majority of national consensus standards that fire departments use are developed and published by the?
National Fire Protection Agency
The most common injury sustained by emergency responders operating on the fire ground is?
Sprains/ Strains
The National Institute for Occupational Safety and Health estimates that __________ percent of the roof systems in the US are built using a truss system.
60
A new officer should Establish relationships based on?
mutual respect
NFPA 1500 requires that firefighters work in teams of…
two or more
The NFPA standard that addresses fire occupational safety and health is the?
1500
Of the following people, access to the employee’s exposure records is given to?
The employee
One of the first skills required of company officers when dealing with irate citizens is?
Effective Listening
One of the most important tasks of a company officer is to ensure the _________ of the unit’s members at all times.
Safety
One of the ways the company officer can increase their productivity is through?
Delegation
Only personnel directly involved in mitigating the incident should be allowed in the _______ zone?
Hot
Ordinary construction is?
Type 3 masonry exterior walls
The organizational level having functional/geographic responsibility located between Section/Division/Groups is called?
A Branch
An overhead diagram showing a view of the structure’s wall, doors, and stairs is a?
Floor Plan
The pathway of responsibility from the top of the organization to the bottom and vice versa is known as?
Chain of Command
Perhaps the most important aspect of delivering a public education program is to?
Focus on needs of your audience
The post incident critique should be attended by?
All participating units and agencies
The primary fuel load for Type I construction is?
Contents
Problem resolution arising from procedures and other day-to-day operations of the fire department not covered by the collective bargaining agreement are called?
Management rights
Proofreading, reviewing for accuracy of content, and having a supervisor approve formal letters ensures that the?
letter properly reflects the image of the organization
Reducing the risk of infection in firefighters involves?
Providing training and education
The regulatory/advisory agency that monitors employment practices and investigates discrimination is known as the?
Equal Employment Opportunity Commission
The responsibility for ensuring safety of the unit must begin with?
Company Officer
Responsibility for the establishment and expansion of Incident command system?
Incident Commander
The RIT crews need to be staged in the___?
Cold Zone
The RIT should consist of at least ____ firefighters in ____
Two, full PPE
When are RIT teams are required?
When crews are operating in hazardous environment
The _____ section chief manages the incident tactical activities
Operations
A set number of five resources of the same type and kind are called a?
Strike Team
The smallest unit of the organization is generally called a?
Company
Source citations can be provided in a narrative report using?
Footnotes
Span of control is a management principle based on how many people can supervise and?
Type of incident
A ____ structure is necessary when an incident involves more than one jurisdiction.
Unified Command
Throughout their careers, company officers should pursue additional?
Training and education
To grant to another a part of one’s authority or power is the description of?
Delegation
Using a decision-making process after defining a problem with a fire department policy, the officer should?
Identify several alternatives
What type of construction would be at greatest risk from an exterior fire?
Wood Frame
What type of narrative report is chronological in nature?
Progress
When a subordinate takes a problem directly to a higher-ranking officer, this breach violates the principle of?
Unity of Command
When conducting a pre- incident survey, which of the following should be done? Meet the owner on appointed
Time
When conducting a systematic approach to pre- incident planning, one consideration would be to identify?
Special Hazards
When officers feel that their span of control has been exceeded they should?
Delegate Assignments
When the situation allows, issuing directions on the fireground is best accomplished how?
Face to Face
Which of the following are factors to be considered during size up?
Facts, probabilities, own situation, decision, and plan of operation
Which of the following best describes the term “cold zone”?
Area where command post is located
Which of the following best describes the term limited access zone (warm)?
Personnel who support the incident are located
which of the following functions serves as the foundation of the management process?
Planning
Which of the following is a skill necessary to complete a form- based report?
Legibility
Which of the following is defined as setting the limits for expected performance and enforcing them?
Discipline
Which of the following is the correct post-incident process?
Incident overview, gather information, critique, documentation
Which of the following is true with regard to ethics?
Society tends to expect a higher level of ethical conduct from members of the fire emergencies services
Which of the following records are considered confidential?
Personnel files
With respect to scene security at a fire, when law enforcement officials or fire investigators are not available, the company officer must?
Ensure the property remains under control of the fire and emergency services organizations until all evidence has been collected.
Written or formal communications are direct reflection on the author and the department; therefore, they should be?
accurate and professional in appearance
What condition could ensure if it was not for the principle of unity of command?
Fire fighters could receive multiple possibly conflicting orders from different officers
What is the term for the set of guidelines that a department establishes for fire fighters?
Discipline
The fire chief has the ultimate operational responsibility in a fire department. Who has the ultimate administrative responsibility?
Fire Chief
According to NFPA Standard 1021, how many levels of fire officers are there?
Four
What can a fire officer do to improve his efficiency in handling an unpopular order?
Determine the history behind the order
What are the primary causes of death to fire fighters operating in the burning structure?
Flashover and structural collapse
How does diversity affect fire departments?
They should tailor their service to meet the culturally diverse needs of the community
What type of organizational document establishes or prescribes specific operational or administrative methods to be followed routinely for the performance of designed operations or actions?
Standard operating procedures (SOP)
What level of administrative chief fire officer is responsible for managing the activities of several fire companies within a defined geographic area, usually in more than one fire station?
Battalion Chief
Fire fighter usually report to a company officer who is typically invested with a rank. What is one of those ranks?
Captain
What is one of the best tools to use to improve time efficiency?
Delegation
How many fully equipped personnel must there be at a minimum in a RIC?
Two
At what point in the grievance process can an employee contact a union representative to discuss an issue?
Anytime
Who can the incident commander give authority to, immediately suspend or alter activities on an incident scene?
Safety officer
What program is designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties, or other difficulties that affect job performance?
Employee assistance program
After which type of incident, if any, should fire officer review events with their crews?
After all incidents
What agency mandates early bloodborne pathogens training in the fire service?
OSHA
What NFPA term means an organization, office, or individual responsible for enforcing the requirements of a code for standard, or for approving equipment, materials, and installation, or a procedure?
Authority having jurisdiction
Who are usually the best people to solve a problem?
Those directly involved with it
In the pre-incident plan, identification of roof, floor, and wall construction and their structural integrity, the focus is on___________.
Factors that could lead to collapse or the spread of fire or toxic gases
If a facility has an evacuation or emergency operations plan, then it should provide the fire department with __________ as soon as command is established.
A liaison
Part of a pre-incident plan it is a report, in written format, containing various sections. What it must be maintained in these reports?
A consistent, standard format
A pre-incident plan should be developed with the goal of being useful in the event of an emergency to the fire department and also to whom?
The owner
How long is an occupancy given to correct a life-threatening hazard?
Immediately
What is the first role of a fire officer when dealing with a citizen’s complaint?
Respond in a professional manner
If a fire officer is unable to resolve a citizen complaint dealing with an operational issue, to whom should the complaint be forwarded?
Chief of operations
What is the term for the level of funding that would be required to maintain all services at the current authorized levels?
Base Budget
Pre-incident plans must be coordinated with the____________.
Facilities own emergency action plan
What is the preferred technique used to identify a problem with a fire department policy?
Discussed the problem with other fire officers
When should a fire officer discuss individual poor performance that occurred on an incident scene?
In Private
What is one example of sociological noise in communication?
Prejudice
In larger departments, replacement vehicles are purchased from a special set-aside fund. Which budget includes the purchase of additional vehicles?
Supplemental capital budget
Who is responsible for assigning the needed resources to perform the tactical assessments at an incident?
The Incident Commander
What tactical-level unit can an incident commander implement on a geographical basis to maintain span of control?
Division
According to the ESF annexes, what is the primary agency for firefighting?
The U.S. Department of Agriculture/forest Service
In a career fire department, about what percent of the budget goes to personnel expense?
Over 90 percent
What is one suggestion for improving emergency radio communications skills?
Having personnel listen to recordings on their own radio transmissions during emergencies
Which member of the command staff is the incident commander’s point of contact for representatives from outside agencies?
Liaison Officer
Uniforms, protective clothing, and fire apparatus maintenance are all examples of purchases that would be classified as what type of expense?
Operating
What is CRM
A behavioral modification training system
How do most fire departments meet that requirement to establish a rapid intervention crew?
By dispatching an additional fire company
Which of the incident priorities takes precedence over the others?
Life Safety
Who is responsible for preventing the contamination of evidence?
Fire crews on the scene
In an interior attack situation, should fire officers be able to see all their company member at all time?
Yes
When does the first phase of size-up begin?
Long before the incident
What must a fire officer do after he or she request a fire inspector to respond to a suspected crime scene?
Secure the scene
Which of the following hazard zone present the highest potential hazard to fire fighters?
Hot
What is the term used for two to five single resources assembled to accomplish a specific task?
Strike team
With_____, the specific assignment of as task to an individual makes that person responsible for completing the task and prevents duplication of job assignments.
Division of Labor
Most experts believe that span of control should extend no more than what specific number?
5
Which of the four functions of management does the fire officer use to take the available people, equipment, structure, and time and develop them into an orderly, functional, and structural unit?
Organizing
What is one method of identifying unsafe conditions that occurred at an incident?
Post incident analysis
How should a company officer handle a discrepancy dealing with the duties of an engine company at a fire scene?
Refer the problem to an officer higher in the organization
If an incident commander has established divisions and groups at an incident site and is still having span of control difficulties, what other level of supervision can he or she establish?
Branches
What position can the incident commander staff with a fire officer who is responsible for focusing on the strategy and tactics to be used?
Operations section chief
What is defined as the income of an organization that is to be used for payment of expenses?
Revenue
What is the most common form of report that fire officers are called on to make?
Verbal
What does the incident commander use to assign resources?
Tactical priorities and available resources
Type 1 construction?
Fire resistive
Type 2 construction
Non-Combustible
Type V construction
Wood Frame
Who conducts PAR?
Safety officer
