FO1 Flashcards
What does the incident commander use to assign resources?
tactical priorities and available resources
What is the end result of a good size-up?
an incident action plan
Are search warrants required to collect evidence at a fire scene?
No, if conducted while on scene and the evidence is in plain view.
Which of the following hazard zones presents the highest potential hazard to firefighters?
Hot
What effect do cathedral ceilings have on firefighting operations?
They prohibit opening up the ceiling to check for fire extension
In addition to naturalistic decision making, what is the other decisional-making model fire ground commanders use?
recognition primed
In an interior attack situation, should fire officers be able to see all their company members at all times?
yes
What is the key to using an authoritative style of leadership effectively?
developing the trust and confidence of the subordinates before the incident
What is the term for a systematic process of gathering and processing information to evaluate the situation and then translating that information into a plan to deal with the situation?
size-up
What is one of the common human behavior factors that leads to a loss of situational awareness
Disregarding information
What is one of the 6 points of the CRM model that is especially well suited for the fire service
Task allocation
Who is responsible for preventing the contamination of evidence
Fire crews on the scene
Followers should perform a self assessment of their ability to function as part of a team. The self assessment should consider four critical areas, physical condition, mental condition, attitude, and?
Understanding human behavior
What does phase one of NFA size up system deal with
What you know before the incident occurs
What is the term used for 2 to 5 single resources assembled to accomplish a specific task
Task force
What does the 3rd consideration of layman’s situation assessment pertain to
Personnel
Leaders will always be in charge however, in order to be effective in ACRM environment common they must also
Be open to suggestions and constructive criticism
Incendiary devices are tangible items that are classified as what type of evidence
Demonstrative
How does CRM view human error
As an everyday part of life
A good size up requires officers to look carefully and assess what can be seen and ________ About what cannot be seen
Make reasonable assumptions
What is the 1st critical factor to consider when developing a strategy
Rescue
What must a fire officer do after he or she requests a fire investigator to respond to suspected crime scene
Secure the scene
What acronym is used for a systematic method of accounting for all personnel at an emergency incident
PAR
What does the mnemonic device Wallace was hot pertain to
Size up considerations
The initial size up at the scene of an incident must often be conducted under a specific intense pressure. what pressure
To do something
What is one of the most significant factors in size up
Visualisation
What can fire officers used to evaluate the strengths of an individual
Training exercises
During non emergency situations, what style of leadership should fire officers normally use
Participative
What is one of helmreich’s 3 models for dealing with error
Avoidance
What is the national fire cademie fire flow formula based on
Square footage
The ability to quickly size up the fire situation requires solid foundation of reference information and?
A systematic approach
Many fire departments have policies that require incident commanders to request additional resources whenever all the units have been or will be committed. Why?
To provide an on scene reserve
If a fire uses up all the available oxygen and dies down to his smolder what happens if a fresh oxygen supply is introduced
The fire resumes the fully developed phase
____________ is the successful transfer and understanding of a thought from one person to another?
Communication
Which of the incident priorities takes precedence over the others
Life safety
If it becomes clear to fire officers at the assigned tasks are ineffective, when should they relay that information to command
Soon as they realize it
The more churning there is in the smoke, ______________
The hotter the fire is
What is layman’s final step in the 5 step process of size up
Develop the plan of operation
Complete this principle of CRM: Humans create technology, therefore ________
It is fallible
What is CRM
A behavioral modification training system
In what type of building did the majority of civilian deaths occur
Single family dwellings
CRM enriched environments generate climates that have an impact on the freedom to question. What impact do they have?
They encourage it
In a vehicle fire, what might be suggested by a finding that a relatively new car had its tires removed and replaced with old, worn out tires
The fire may have been deliberately set
How do fire officers exercise leadership of a team
Rank and authority
SOP’s enable fire companies to work efficiently and ________
In a cordinated fashion
according to james reason, unsafe acts committed by people who are in direct contact with the situation or system are classified as what type of failure
Active
Discrepancy between what is going on and what should be occurring is often the 1st indicator of _______
An error
CRM does not advocate or support any abandonment of ___________
Legitimate authority
On a class B fire, before beginning foam application, fire officers should determine which kind of foam is needed, and must also ___________
Determine how much foam will be needed
How do most fire departments meet the requirement to establish a rapid intervention crew
By dispatching an additional fire company
Which of the following belongs with complacency distraction and fatigue as a reason humans make mistakes
Norms
When does the 1st phase of size up beginWhen does the 1st phase of size up begin
Long before the incident
Focal point of CRM in conflict resolution is to focus on __________
What is right
During size up, ___________ allows fire officers to be able to predict where the fire is burning and where it will spread
Knowledge of fire behavior
How close should fire officers supervision of their companies be during actual fire fighting operations, as compared to during normal retain duties
It should be closer
What is the last step in conducting an incident review
Write a summary
What can a fire officer used to determine evacuation distances
Emergency response guidebook
True respect is based on 3 competencies: Personal, technical, and __________
Social
During the initial size up, what are the development of tactics and strategies based on
Resources available
What are 2 major components of the incident action plan
Tactics and strategies
What skills promote synergy between the mechanical element and human players
Inquiry and advocacy
CRM advocates speak directly, yet in a manner that does not __________
Challenge the authority of a superior
What is the term for the division of responsibilities among individuals and teams and a manner that allows for their effective
Task allocation
The level of supervision should be balanced with the nature of the assignment that is being performed and __________
The experience of the company members
What leadership style is required for supervision during emergency scene operations
Authoritarian
What is the 1st step in layman’s 5 step analysis of emergency situations
Facts
According to Gordon Dupont, lack of communication, stress, and fatigue are __________
Reasons humans make mistakes
What is the dirty dozen in the context of CRM
A set of human factors that contribute to mistakes
According to N FPA 1710, what is the minimum initial flow required for a fire attack in a 2000 ft² single family dwelling
300 GPM
What is the primary responsibility of fire officers
Supervising the company while assigned tasks are being performed
When is the preliminary fire investigation conducted to determine how a fire started
To the fire is extinguished and before the property is turned back over to its owners
What acronym can be used to assist incident commanders in developing a strategy
RECEO VS
If no formal investigation is done nor fire investigator sent to a scene, who is responsible for determining and reporting fire cause, if anyone
The incident commander
What is an effective listening technique that a fire officer should use during an argument
Refrain from commenting until the other person is finished
What is one of the pivotal components of the synergy of CRM
People
Nuclear power plants, bulk fuel storage facilities, hospitals, and jails are example of what type of properties
High rise
Part of a pre incident plan is a report, in written format, containing various sections. What must be maintained in these reports?
A consistent, standard format
What can an agency conducted to identify hazards and the probability of hazard occurring?
Risk assessment
Which facilities are required to submit information to the local emergency planning council in connection with pre incident planning?
Those that store or handle hazardous materials
During a site survey, what is one question that should be asked about any hazardous materials discovered there?
What can the maximum inventory be
What is a good general definition of a problem?
A difference between the actual state and the desired state
For non life threatening hazards causing a failure of the inspection, when should I follow up inspection be conducted?
Within 30 days
If a facility has new vacuo ation or emergency operations plan a, then it should provide the fire department with _____________ as soon as command is established
A liaison
The size and ___________ of an object can have a tremendous impact on it’s ability to burn and rate of consumption
Shape
Pre instant plans must be coronated with the _________
Facilities own emergency action plan
What type of drawing shows interior views of a building, including rooms, hallways, and cabinets drawn in the correct relationship to each other?
Floor plans
Which type of special extinguishment system is used to protect areas such as gasoline storage tanks?
foam
Which type of code applies to existing buildings question
Fire codes
Properties containing agricultural equipment, electronic data processing facilities, or scientific equipment; and fine arts centers; and storage or manufacturing sites are examples of ___________ properties?
High value
Which of the following is the most common cause of a fire code violation pertaining to egress points?
Improper storage
In A-line item budget, what is the term for the last set of numbers that describe the actual object purchased, such as replacement fire hose
Subobject code
What is used to establish interim and long term actions to reduce the impact of hazards that cannot be eliminated
Mitigation plan
What is the term for the level of funding that would be required to maintain all services at the currently authorized levels
Base budget
The purpose of conducting fire inspections is to identify hazards that exist and to ensure ________
Violations are corrected
What agency has extensive experience in tracking evacuees
American Red Cross
How long is an occupant given to correct a life threatening hazard
Immediately
A _______ is described as a document developed by gathering general and detailed data used by responding personnel to determine the resources and actions necessary to mitigate anticipated emergencies at a specific facility
Pre incident plan
Which N FPA standard provides information on pre incident planning
N FPA 1620
A ____________ is defined as an itemized summary of estimated or intended revenues and expenditures
Budget
It is a collective term for such building parameters as overall height, length, width, and number of stories
Physical elements
When selecting a solution, what is an important factor when deciding on the best
The fire department’s core values
What is one of the top 3 local tax revenue sources
Property taxes
What is the next step in problem solving after implementing a solution
Evaluating the results
Which of the following water supply systems is preferred to supporting hydrant
Large main on a grid system
Which of the following is a common electrical discrepancy found on fire inspections
Extension cords
On a NFPA 704 symbol, which number represents the highest hazards
4
Fire officers engag’d in active listening shown interest in the raw data and __________
The speaker’s feelings and emotions
What is usually the longest time a brainstorming session should last for a group of 4 to 16 people
15 to 25 minutes
What N FPA term means an organization, office, or individual responsible for enforcing the requirements of a code or standard, or for approving equipment, materials, and installation, or a procedure
Authority having jurisdiction
What is the 1st role of a fire officer when dealing with a citizen’s complaint
Respond in a professional manner
What is the 1st role of a fire officer when dealing with a citizen’s complaint
Respond in a professional manner
What is the major risk factor that should be considered with assembly occupancies
Multiple fatality fires
What type of documents are developed by a standards developing organization, such as the N FPA, and made available for adoption by authorities having jurisdiction
Model codes
What is one of the larger sources of Grant funds for both municipal and volunteer fire department
The assistance to firefighters Grant program
To what organization can fire departments often turn for help and evacuations situations requiring basic services such as food and water
The public school systems
When conducting a fire inspection, where should the inspection
On the exterior of the building
In the 5 step process of decision making, what steps come right before select a solution
Generate alternate solutions
What is the 1st step in the budget process
Donough occation of needs and required resources
Are manic sprinkler systems, standpipe systems, and ___________ Are the 3 primary components of water based fire protection systems
Fire pumps
Changing a plan if necessary should not be viewed as __________
A failure
Stores and shops are examples of what type of occupancy
Mercantile
What type of sprinkler system is used when there is a potential for freezing temperatures to affect the system
Dry pipe
What class of standpipe system is intended for use by firefighters
Class I
Are building codes or fire prevention codes legally enforceable
Yes, both are
When an annual budget applies to a year that does not correspond to the calendar your, what is this budget defined year called
A fiscal year
What is the goal of a code compliance inspection on public assembly occupancies
To clear access and egress paths
What did the triangle shirtwaist company, the Beverly Hills supper club, and the station nightclub all have in common
They were all sites of code fostering, disastrous fires
At the local level, fire and safety codes are in acted by adopting an _____________
Ordinance
In the pre incident plan, identification of Roof, floor, and wall construction and their structural integrity, the focus is on __________
Factors that could lead to collapse or the spread of fire or toxic gasses
What term describes the total quantity of all combustible products that are within a Room or space
Fuel load
Should I fire officer tell a complaintant that certain actions will be taken
No, unless it is within the scope of his or her authority
When solving the problems common what must be the fire officers primary focus area
The best interest of the fire department
What is the 1st step in brainstorming
Writing out the problem statement
A __________ shows a building from above, identifying doors, utilities access, and any special considerations or hazards
Plot plan
Budget preparation is a process that is both technical and ____________
Political
Is the preferred technique used to identify a problem with a fire department policy
Discuss the problem with other fire officers
Time, owner resistance, and _________ are factors that hinder the collection of data during a fire inspection
Proprietary information
Churches, arenas, theaters, and restaurants are example of what type of occupancy
Assembly
Who are usually the best people to solve a problem
Those directly involved with it
Which type of construction is known as limited combustible (ordinary)
Type 3
Other than simply presenting information about a particular building, what is another purpose of pre instant plans
To identify in advance suitable strategies, tactics, and actions
In the 5 step process of decision making, once a solution is selected, what happens next
The solution must be implemented
Type of occupancy fires have a higher than average number of fire fighter line of duty fire deaths
Mercantile
To be successful, Grant proposals must not only have merit in their own right, but also match _________
The goal of the Grant program
Is a fire officer is unable to resolve a citizen complaint dealing with an operational issue of karma to whom should the complaint be forwarded
Chief of operations
An incremental process can be used to develop pre incident plans where access to some data is limited. What doesn’t incremental process mean
start with a simple plan, add to it over time
What does the Blue field on a NFPA 704 symbol represent
Health
A pre incident plan should be developed with the goal of being useful in the event of an emergency to the fire department and also to whom
The owner
Is end of class testing written or practical
It can be either
Why is it required for all firefighters to read a new policy and sign off that they understand it
It ensures accountability
Which construction type is the most durable and lasting structure
Type I
What must the 1st arriving company level fire officer provide the dispatch center upon arrival at an instant scene
Verbal picture of the scene
What does the B stand for in ABCD of public education course design
Behavior
Complaint is also a manifestation of what else
A conflict
What agency mandates early bloodborne pathogens training in the fire service
OSHA
Fire officers benefit from using a project plan which this task’s, responsibilities, and _________
Due dates
Which of the following is not a step recommended by the N FPA when dealing with the media
Tell them everything
It is the 3rd step of the 4 step method of instruction
Application
Which of the following is the minimum level of training to become a managing fire officer
Fire officer II
When, relative to the annual evaluation, should fire fighters who are not meeting expectations know there is a problem
10 weeks before the valuations due
A citizen’s complaint about comments made by firefighter on an incident seen is an example of what type of problem their fire officer may experience
External
Accusing a fire fighter of performing an act that a citizen considers to be sub standard is an example of what type of problem
Complaint
What is one of the 2 situations in which autocratic leadership style is indicated
When the fire company is involved in a high risk emergency scene activity
The purpose of an investigation is to ________
Obtain additional information
In providing training, fire officers act in another role besides instructor. What other role
Coach
OSHA requires that everyone who uses SCBA and work assignments must be trained in its use and __________
Fit tested in it
When students attempt to reform new tasks under instructor supervision when is success obtained
When they can perform the task safely without instructor input
when fire officers are asked incidental things from citizens, such as where the nearest flu shot clinic is, and they do not knew the answer, what should they do
make every effort to find out and leave the citizen satisfied
What can a fire department due to reinforce the basic training that volunteers receive during the initial CERT training program
Administer periodic refresher training
Which N FPA standard outlines the principal duties of a public information officer
1035
To require a fire fighter to perform with a rusty skills set in an emergency situation is considered to be __________
Dangerous
What does the A stand for in the ABCD of public education course design
Audience
How can fire officers know all they should in order to safely conducted live fire training
There is an N FPA standard which a dresses that specifically
___________ Is a developmental relationship in which a more experienced person helps a less experienced person by providing a deliberate learning environment through instructing, coaching, providing experiences, modeling, and advising
Mentoring
Progressive fire departments realize it is their responsibility to save the lives and property of their citizens from all types of instance through what process
Prevention
___________ Is a method of directing, instructing, and training a person or group of people with the aim to achieve some goal or develop specific skills
Coaching
A state of opposition between 2 parties is an example of ___________
Conflict
Fire officer should avoid spending longer then _______ on any one lecture or presentation, as an adult learner tends to let their attention drift after that
15 to 20 minutes
A fire fighter complaining about work assignments in a fire station would be an example of what category of problem that fire officer may encounter
In house
According today conscious competence learning matrix developed by doctor Thomas Gordon in the 1970’s, what is the highest level of competence a fire fighter may display
The level 4
What is a suggestion response to the happenstance discovery of a swimming pool with an unlock access gate while responding to some other problem at the residence
Talking to the homeowner and leaving a brochure on pool safety
The census collection identifies a massive amount of information about what aspect of the nation
Demographics
What does this C stand for in the ABCD of public education course design
Conditions
What program is designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties, and other difficulties affect job performance
Employee assistance program
What is the 1st step when developing a specific training program that is not already an existing program or lesson plan
Assess the need
What is the 1st obligation in a may-day situation
Maintain radio discipline so command can determine the mayday location and situation
What entity provides accreditation to certificate issuing entities and also accredits fire related degree programs at the college and University levels
International fire service accreditation Congress
What can fire officer’s used to assist with making standard decisions in a consistent manner
Use a checklist
Psychomotor skills fall into 1 of 4 categories. What is one of them
Initial
After which type of instant, if any, should fire officers review events with their crews
After all incidents
In general, at what level should a problem be solved within an organization
At the lowest possible level
The fast and loud aspects of a typical Western world emergency response can be taken differently by people from different cultures. What is one way it might be perceived
Embarrassing
What has been the trend over recent decades in terms of how multi ethnic the United States is
It is becoming more so all the time
Do the needs of various communities differ in terms of what services and programs that their fire departments provide
Yes each one is unique
In situations where a complaint is directly related to actions taken by fire officers to whom the complaint is being presented, what is the rule of thumb for them
Do not explain or excuse
How should a company officer handle discrepancy dealing with the duties of an engine company at a fire scene
Refer the problem to an officer higher in the organization
What can a fire officer do to maintain order in a fire station
Establish rules
What city began the first organized instruction of fire officers in 1869
New York City
What is the first step when establishing a local public education program
Identify the fire or life safety problem
Is it ever appropriate for a fire department to make an effort to speak a non English language in the United States
Yes, some major city departments have gone so far as to make such a language the primary language of the station
What happens to the number and complexity of decision making situations as fire officers move up through the ranks
They both increase
Normally, how long is an informal written reprimand active
1 year
A near miss, fire ground problem, or performance deficiency are all indicators of a need for _______
Additional training
A mistake is an error or fault resulting from defective judgement, deficient knowledge, or __________
carelessness
Is there any relationship between the number of senses engaged in a lesson and the student’s retention of the material
Yes, the more the better
Who can enter a fire fighter into the employee assistance program
employee
The types of problems fire officers encounter can be divided into 4 broad categories, What is one of those categories
In-house issues
What trend was started when The Nation Fire Prevention Association (NFPA) helped standardize fire fighter training by publishing the inaugural edition of NFPA 1001, standards for fire fighting professional qualifications in 1974
consensus standards
There are 4 responses to an investigation; recommended suggested action, suggest alternative solutions, refer the issue to another agency, or ______
take no action
The objective of presentation is to introduce the students to the subject matter, explain the importance of the topic, and ________________
create interest in the presentation
What is the best implementation strategy for a program that involves extensive community contact
willing participation
Who is at the front line of the campaign to identify the needs of an individual
company officers
On a live fire training evolution, each hand-line is required to flow a minimum of how many GPM
95
A complaint about a co-worker (or co-wokers) is an example of _________ conflict
internal
Which of the following is the minimum level of training to become a supervisory fire officer
fire officer I
What is the first step in Michael Taigman’s conflict resolution model
Drain the emotional bubble
What does the D stand for in ABCD of public education course design
degree
What is one situation in which strong autocratic leadership is essential
executing orders to evacuate a building
A fire officer notices a fire fighter has been absent from work numerous times, is irritable, and moody. What may be affecting the fire fighters performance
stress
Should leadership style change from the time of size-up to the time of execution of the chosen plan
Yes, democratic is appropriate for size-up while autocratic is apt once the operation is under way
What us one of the factors that distinguish fire officers from fire fighters
the responsibility to act as an agent of the formal organization
What 2 challenges does the fire officer of the 21st century face
fire station as a work location and leading volunteers
Is end-of-class testing written or practical
it can be either
The specific behavior to perform, the condition in which it must be performed, and the performance measure are all part of what
an objective statement
What is the strongest force that influences the performance and commitment of a volunteer fire fighter
effective leadership
In the fire service, discipline divides into what 2 sides
positive and negative.
What important vote did the IAFF pass in 1968
To eliminate their 50 year old no strike clause in their constitution
In the context of human resources, what does the F stand for in FLSA
Fair
What N FPA standard covers the infection control program
N FPA 1581
What is the pay system called him which firefighters are typically paid a base amount and then receive additional compensation for good performance
Merit based
What situation justifies exposing firefighters to a high level of risk
Realistic chance of saving a life
___________ A method whereby representatives of employees (unions) and employers determine the conditions of their employment through direct negotiation
Collective bargaining
Who is the Union member appointed or elected to be the 1st line of labor representation at the workplace
Shop steward
How many fully equipped personnel must there be at a minimum in a RIC
2
Who determines when it’s safe to reduce the level of PPE at an incident scene
Incident commander and safety officer
Fire fighters should be medically examined periodically as long as they are engaged in performing emergency duties, with an emphasis on identifying risk factors that could lead to ___________
Heart attack
According to Taylor, ____________ Calls for optimizing the ways tasks are performed and simplifying the objects so workers could be trained to perform a specialized sequence of motions in the one best way
Scientific management
A (n) ____________ Occurs when the parties involved in a strike reached a deadlock during negotiations
Impasse
____________ Is the process of providing rest, rehydration, nourishment, and medical evaluation to members who were involved in strenuous or extended duration incident scene operations
Rehabilitation
N FPA requires ____________ To track idenity, assignment, and location of all firefighters operating at an incident scene
A personnel accountability system
Many of the early fire fighter labor actions in the United States were over the establishment of a new system. What system
Volunteer/career pay system
Who determines a need for focused training
An officer or the department
What has been used in place of strikes to influence public opinion in favor of the wants of fire fighters during labor disputes
Picketing
Is the term used for the process of attracting, selecting, and maintaining an adequate supply of labor
Staffing
Range, scope, and tasks of a fire officers supervisory activities are defined by 3 primary components to which are: 1) the local labor contract, and 2) the fire department’s rules common regulations, and procedures. What is the 3rd component
The municipality’s personnel regulations
According to N FPA 1521, what is the minimum level of fire officer required to be a safety officer
Fire officer I
What does the I stand for in CISM
Incident
What is one complaint by unions about open shops
Non Union members benefit from the efforts of the Union
The practice of having multiple companies that might respond together du pree instant planning together in their response area is viewed as
An excellent method of improving coronation between companies
Who determines fitness for duty status after reviewing documentation of a member’s exposure
Fire department physician
Which of the following is not a phase of an accident investigation
Employee administrative action
Porting to Maslow’s hierarchy of needs, the most basic human needs, at the bottom of the ladder, are known as
Physiological needs
What type of management techniques are appropriate in an involuntary work performance meeting with a subordinate
Theory X
Step ______ initiates the formal part of the grievance procedure
2
What is one of the most important reasons for establishing and maintaining an effective incident command structure at every incident
Situational awareness
Situational awarenessWhat does the I stand for in IDLH
Immediately
Most state fire service professional certification systems are based on __________
N FPA standards
Which of the following behavior models established by Blake and Mouton is the preferred behavior for fire officers to have
Sound
What task force developed a standardized physical ability test that is validated as an assessment of a firefighter candidates physical ability to perform the critical tasks of a firefighter
Fire service joint labor management wellness fitness task force
What is the 1st step of the 4 step method of instruction
Preparation
At what point in the grievance process can employ contact a Union representative to discuss an issue
Any time
What does the NBFSPQ do
Accredits fire service certification systems
According to the textbook, what will be a fire officers greatest challenge
Managing people
In addition to meeting regulatory requirements, how can records of accidents be used
Identifying trends
What does the controlling person demonstrate, according to the Blake and Mouton managerial grid
High concern for results, low concern for people
What is an MOU most similar to
A labor contract
__________ Is the process of imparting knowledge or skill through systematic instruction
Education
How many days is a supervisor given to reply to a written grievance
10 days
Training is defined as the process of achieving proficiency through instruction and ___________
Hands on practice
The context of having their security threaten, firefighters may do what is necessary to survive. In that situation, how will they feel, typically, about advancing the objectives of the fire department or their officers
Not highly motivated
What is described as a negotiated legal agreement between the labor organization and the local jurisdiction
A labor contract
Who can the instant commander give authority to, immediately suspend, or alter activities on an incident seen
Safety officer
Safety officerWhat NFPA standard covers health related fitness programs for fire department members
N FPA 1583
What is the 5th level of Maslow’s hierarchy of needs
Self actualization
Self actualizationThe Blake and mouton managerial grid style that represents the lowest level of concern for both results and people is called
Indifferent
There are many ways to shrink a fire department’s labor supply. What is one of the methods preferred by most fire departments
Attrition
What is the term used for the process of setting performance standards and evaluating performance against those standards
Performance management
What does the accommodating person demonstrate, according to the Blake and mouton managerial grid
Low concern for results, high concern for people
What is one method of identifying unsafe conditions that occurred during an incident
Post incident analysis
What is one of the best tools to use to improve time efficiency
Delegation
The ___________ school developed by Mayo shifted the focus to pay more attention to the workers and to working conditions that would make them more productive
Humanistic management
Who is generally the 1st point of contact between the workers and the fire department organization
Fire officer
Who determines whether or not to award accreditation to a given agency
A group of impartial experts
What Federal directive mandates incident management training
HSP D - 5
Are strikes by state or municipal workers legal
No, in most places they are illegal
How did Taylor determine the optimal way to perform a job
Time and motion studies
What is the minimum number of firefighters required for an interior operation
2
Employee relations include all activities designed to _____________
Maintain a rapport with the employees
How are the air time ratings for SCBA determined
They are based on the air consumption of an individual at rest
What program was developed in 1999 to assist today’s fire chiefs and Union presidents in fostering cooperative and collaborative labor management relationships
The IAFC/IAFF labor management initiative
What is one rule that can prevent 10 to 15 firefighter deaths per year if complied with every time
Firefighters must be seated and wear seat belts in transit
What is the pay system called in which firefighters are typically paid a base amount and then receive dish no compensation for any skills the fire fighter can demonstrate
Skill based
What can a fire officer develop to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighter injury or death
Incident action plan
A Formal training program includes both skills practice and what else
Classroom time
What is one rule that pertains to IDLH conditions
2 in, 2 out
In the early days, how many hours did New York firefighters work in a week
151
The sound attitude believes in what’s right rather than ____________
Who’s right
Which level of human factors analysis and classification system (HFACS) is the most difficult to analyze
HFACS 4
Why do many States prohibits firefighters from walking out on strike
Because of the severity of the potential impact on public safety
Is one specific situation in which fire observ’d must behave as theory X managers
When operating at a fire
In the Blake and mouton managerial grid, _______ sees high high level of concern for either people or results as too extreme and tries to moderate both in the workplace
Status quo
