FO1 Flashcards

1
Q

What does the incident commander use to assign resources?

A

tactical priorities and available resources

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2
Q

What is the end result of a good size-up?

A

an incident action plan

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3
Q

Are search warrants required to collect evidence at a fire scene?

A

No, if conducted while on scene and the evidence is in plain view.

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4
Q

Which of the following hazard zones presents the highest potential hazard to firefighters?

A

Hot

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5
Q

What effect do cathedral ceilings have on firefighting operations?

A

They prohibit opening up the ceiling to check for fire extension

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6
Q

In addition to naturalistic decision making, what is the other decisional-making model fire ground commanders use?

A

recognition primed

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7
Q

In an interior attack situation, should fire officers be able to see all their company members at all times?

A

yes

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8
Q

What is the key to using an authoritative style of leadership effectively?

A

developing the trust and confidence of the subordinates before the incident

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9
Q

What is the term for a systematic process of gathering and processing information to evaluate the situation and then translating that information into a plan to deal with the situation?

A

size-up

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10
Q

What is one of the common human behavior factors that leads to a loss of situational awareness

A

Disregarding information

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11
Q

What is one of the 6 points of the CRM model that is especially well suited for the fire service

A

Task allocation

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12
Q

Who is responsible for preventing the contamination of evidence

A

Fire crews on the scene

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13
Q

Followers should perform a self assessment of their ability to function as part of a team. The self assessment should consider four critical areas, physical condition, mental condition, attitude, and?

A

Understanding human behavior

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14
Q

What does phase one of NFA size up system deal with

A

What you know before the incident occurs

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15
Q

What is the term used for 2 to 5 single resources assembled to accomplish a specific task

A

Task force

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16
Q

What does the 3rd consideration of layman’s situation assessment pertain to

A

Personnel

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17
Q

Leaders will always be in charge however, in order to be effective in ACRM environment common they must also

A

Be open to suggestions and constructive criticism

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18
Q

Incendiary devices are tangible items that are classified as what type of evidence

A

Demonstrative

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19
Q

How does CRM view human error

A

As an everyday part of life

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20
Q

A good size up requires officers to look carefully and assess what can be seen and ________ About what cannot be seen

A

Make reasonable assumptions

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21
Q

What is the 1st critical factor to consider when developing a strategy

A

Rescue

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22
Q

What must a fire officer do after he or she requests a fire investigator to respond to suspected crime scene

A

Secure the scene

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23
Q

What acronym is used for a systematic method of accounting for all personnel at an emergency incident

A

PAR

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24
Q

What does the mnemonic device Wallace was hot pertain to

A

Size up considerations

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25
Q

The initial size up at the scene of an incident must often be conducted under a specific intense pressure. what pressure

A

To do something

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26
Q

What is one of the most significant factors in size up

A

Visualisation

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27
Q

What can fire officers used to evaluate the strengths of an individual

A

Training exercises

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28
Q

During non emergency situations, what style of leadership should fire officers normally use

A

Participative

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29
Q

What is one of helmreich’s 3 models for dealing with error

A

Avoidance

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30
Q

What is the national fire cademie fire flow formula based on

A

Square footage

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31
Q

The ability to quickly size up the fire situation requires solid foundation of reference information and?

A

A systematic approach

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32
Q

Many fire departments have policies that require incident commanders to request additional resources whenever all the units have been or will be committed. Why?

A

To provide an on scene reserve

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33
Q

If a fire uses up all the available oxygen and dies down to his smolder what happens if a fresh oxygen supply is introduced

A

The fire resumes the fully developed phase

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34
Q

____________ is the successful transfer and understanding of a thought from one person to another?

A

Communication

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35
Q

Which of the incident priorities takes precedence over the others

A

Life safety

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36
Q

If it becomes clear to fire officers at the assigned tasks are ineffective, when should they relay that information to command

A

Soon as they realize it

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37
Q

The more churning there is in the smoke, ______________

A

The hotter the fire is

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38
Q

What is layman’s final step in the 5 step process of size up

A

Develop the plan of operation

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39
Q

Complete this principle of CRM: Humans create technology, therefore ________

A

It is fallible

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40
Q

What is CRM

A

A behavioral modification training system

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41
Q

In what type of building did the majority of civilian deaths occur

A

Single family dwellings

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42
Q

CRM enriched environments generate climates that have an impact on the freedom to question. What impact do they have?

A

They encourage it

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43
Q

In a vehicle fire, what might be suggested by a finding that a relatively new car had its tires removed and replaced with old, worn out tires

A

The fire may have been deliberately set

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44
Q

How do fire officers exercise leadership of a team

A

Rank and authority

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45
Q

SOP’s enable fire companies to work efficiently and ________

A

In a cordinated fashion

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46
Q

according to james reason, unsafe acts committed by people who are in direct contact with the situation or system are classified as what type of failure

A

Active

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47
Q

Discrepancy between what is going on and what should be occurring is often the 1st indicator of _______

A

An error

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48
Q

CRM does not advocate or support any abandonment of ___________

A

Legitimate authority

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49
Q

On a class B fire, before beginning foam application, fire officers should determine which kind of foam is needed, and must also ___________

A

Determine how much foam will be needed

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50
Q

How do most fire departments meet the requirement to establish a rapid intervention crew

A

By dispatching an additional fire company

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51
Q

Which of the following belongs with complacency distraction and fatigue as a reason humans make mistakes

A

Norms

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52
Q

When does the 1st phase of size up beginWhen does the 1st phase of size up begin

A

Long before the incident

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53
Q

Focal point of CRM in conflict resolution is to focus on __________

A

What is right

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54
Q

During size up, ___________ allows fire officers to be able to predict where the fire is burning and where it will spread

A

Knowledge of fire behavior

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55
Q

How close should fire officers supervision of their companies be during actual fire fighting operations, as compared to during normal retain duties

A

It should be closer

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56
Q

What is the last step in conducting an incident review

A

Write a summary

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57
Q

What can a fire officer used to determine evacuation distances

A

Emergency response guidebook

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58
Q

True respect is based on 3 competencies: Personal, technical, and __________

A

Social

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59
Q

During the initial size up, what are the development of tactics and strategies based on

A

Resources available

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60
Q

What are 2 major components of the incident action plan

A

Tactics and strategies

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61
Q

What skills promote synergy between the mechanical element and human players

A

Inquiry and advocacy

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62
Q

CRM advocates speak directly, yet in a manner that does not __________

A

Challenge the authority of a superior

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63
Q

What is the term for the division of responsibilities among individuals and teams and a manner that allows for their effective

A

Task allocation

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64
Q

The level of supervision should be balanced with the nature of the assignment that is being performed and __________

A

The experience of the company members

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65
Q

What leadership style is required for supervision during emergency scene operations

A

Authoritarian

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66
Q

What is the 1st step in layman’s 5 step analysis of emergency situations

A

Facts

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67
Q

According to Gordon Dupont, lack of communication, stress, and fatigue are __________

A

Reasons humans make mistakes

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68
Q

What is the dirty dozen in the context of CRM

A

A set of human factors that contribute to mistakes

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69
Q

According to N FPA 1710, what is the minimum initial flow required for a fire attack in a 2000 ft² single family dwelling

A

300 GPM

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70
Q

What is the primary responsibility of fire officers

A

Supervising the company while assigned tasks are being performed

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71
Q

When is the preliminary fire investigation conducted to determine how a fire started

A

To the fire is extinguished and before the property is turned back over to its owners

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72
Q

What acronym can be used to assist incident commanders in developing a strategy

A

RECEO VS

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73
Q

If no formal investigation is done nor fire investigator sent to a scene, who is responsible for determining and reporting fire cause, if anyone

A

The incident commander

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74
Q

What is an effective listening technique that a fire officer should use during an argument

A

Refrain from commenting until the other person is finished

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75
Q

What is one of the pivotal components of the synergy of CRM

A

People

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76
Q

Nuclear power plants, bulk fuel storage facilities, hospitals, and jails are example of what type of properties

A

High rise

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77
Q

Part of a pre incident plan is a report, in written format, containing various sections. What must be maintained in these reports?

A

A consistent, standard format

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78
Q

What can an agency conducted to identify hazards and the probability of hazard occurring?

A

Risk assessment

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79
Q

Which facilities are required to submit information to the local emergency planning council in connection with pre incident planning?

A

Those that store or handle hazardous materials

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80
Q

During a site survey, what is one question that should be asked about any hazardous materials discovered there?

A

What can the maximum inventory be

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81
Q

What is a good general definition of a problem?

A

A difference between the actual state and the desired state

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82
Q

For non life threatening hazards causing a failure of the inspection, when should I follow up inspection be conducted?

A

Within 30 days

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83
Q

If a facility has new vacuo ation or emergency operations plan a, then it should provide the fire department with _____________ as soon as command is established

A

A liaison

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84
Q

The size and ___________ of an object can have a tremendous impact on it’s ability to burn and rate of consumption

A

Shape

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85
Q

Pre instant plans must be coronated with the _________

A

Facilities own emergency action plan

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86
Q

What type of drawing shows interior views of a building, including rooms, hallways, and cabinets drawn in the correct relationship to each other?

A

Floor plans

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87
Q

Which type of special extinguishment system is used to protect areas such as gasoline storage tanks?

A

foam

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88
Q

Which type of code applies to existing buildings question

A

Fire codes

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89
Q

Properties containing agricultural equipment, electronic data processing facilities, or scientific equipment; and fine arts centers; and storage or manufacturing sites are examples of ___________ properties?

A

High value

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90
Q

Which of the following is the most common cause of a fire code violation pertaining to egress points?

A

Improper storage

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91
Q

In A-line item budget, what is the term for the last set of numbers that describe the actual object purchased, such as replacement fire hose

A

Subobject code

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92
Q

What is used to establish interim and long term actions to reduce the impact of hazards that cannot be eliminated

A

Mitigation plan

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93
Q

What is the term for the level of funding that would be required to maintain all services at the currently authorized levels

A

Base budget

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94
Q

The purpose of conducting fire inspections is to identify hazards that exist and to ensure ________

A

Violations are corrected

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95
Q

What agency has extensive experience in tracking evacuees

A

American Red Cross

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96
Q

How long is an occupant given to correct a life threatening hazard

A

Immediately

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97
Q

A _______ is described as a document developed by gathering general and detailed data used by responding personnel to determine the resources and actions necessary to mitigate anticipated emergencies at a specific facility

A

Pre incident plan

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98
Q

Which N FPA standard provides information on pre incident planning

A

N FPA 1620

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99
Q

A ____________ is defined as an itemized summary of estimated or intended revenues and expenditures

A

Budget

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100
Q

It is a collective term for such building parameters as overall height, length, width, and number of stories

A

Physical elements

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101
Q

When selecting a solution, what is an important factor when deciding on the best

A

The fire department’s core values

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102
Q

What is one of the top 3 local tax revenue sources

A

Property taxes

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103
Q

What is the next step in problem solving after implementing a solution

A

Evaluating the results

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104
Q

Which of the following water supply systems is preferred to supporting hydrant

A

Large main on a grid system

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105
Q

Which of the following is a common electrical discrepancy found on fire inspections

A

Extension cords

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106
Q

On a NFPA 704 symbol, which number represents the highest hazards

A

4

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107
Q

Fire officers engag’d in active listening shown interest in the raw data and __________

A

The speaker’s feelings and emotions

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108
Q

What is usually the longest time a brainstorming session should last for a group of 4 to 16 people

A

15 to 25 minutes

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109
Q

What N FPA term means an organization, office, or individual responsible for enforcing the requirements of a code or standard, or for approving equipment, materials, and installation, or a procedure

A

Authority having jurisdiction

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110
Q

What is the 1st role of a fire officer when dealing with a citizen’s complaint

A

Respond in a professional manner

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110
Q

What is the 1st role of a fire officer when dealing with a citizen’s complaint

A

Respond in a professional manner

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111
Q

What is the major risk factor that should be considered with assembly occupancies

A

Multiple fatality fires

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112
Q

What type of documents are developed by a standards developing organization, such as the N FPA, and made available for adoption by authorities having jurisdiction

A

Model codes

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113
Q

What is one of the larger sources of Grant funds for both municipal and volunteer fire department

A

The assistance to firefighters Grant program

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114
Q

To what organization can fire departments often turn for help and evacuations situations requiring basic services such as food and water

A

The public school systems

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115
Q

When conducting a fire inspection, where should the inspection

A

On the exterior of the building

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116
Q

In the 5 step process of decision making, what steps come right before select a solution

A

Generate alternate solutions

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117
Q

What is the 1st step in the budget process

A

Donough occation of needs and required resources

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118
Q

Are manic sprinkler systems, standpipe systems, and ___________ Are the 3 primary components of water based fire protection systems

A

Fire pumps

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119
Q

Changing a plan if necessary should not be viewed as __________

A

A failure

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120
Q

Stores and shops are examples of what type of occupancy

A

Mercantile

121
Q

What type of sprinkler system is used when there is a potential for freezing temperatures to affect the system

A

Dry pipe

122
Q

What class of standpipe system is intended for use by firefighters

A

Class I

123
Q

Are building codes or fire prevention codes legally enforceable

A

Yes, both are

124
Q

When an annual budget applies to a year that does not correspond to the calendar your, what is this budget defined year called

A

A fiscal year

125
Q

What is the goal of a code compliance inspection on public assembly occupancies

A

To clear access and egress paths

126
Q

What did the triangle shirtwaist company, the Beverly Hills supper club, and the station nightclub all have in common

A

They were all sites of code fostering, disastrous fires

127
Q

At the local level, fire and safety codes are in acted by adopting an _____________

A

Ordinance

128
Q

In the pre incident plan, identification of Roof, floor, and wall construction and their structural integrity, the focus is on __________

A

Factors that could lead to collapse or the spread of fire or toxic gasses

129
Q

What term describes the total quantity of all combustible products that are within a Room or space

A

Fuel load

130
Q

Should I fire officer tell a complaintant that certain actions will be taken

A

No, unless it is within the scope of his or her authority

131
Q

When solving the problems common what must be the fire officers primary focus area

A

The best interest of the fire department

132
Q

What is the 1st step in brainstorming

A

Writing out the problem statement

133
Q

A __________ shows a building from above, identifying doors, utilities access, and any special considerations or hazards

A

Plot plan

134
Q

Budget preparation is a process that is both technical and ____________

A

Political

135
Q

Is the preferred technique used to identify a problem with a fire department policy

A

Discuss the problem with other fire officers

136
Q

Time, owner resistance, and _________ are factors that hinder the collection of data during a fire inspection

A

Proprietary information

137
Q

Churches, arenas, theaters, and restaurants are example of what type of occupancy

A

Assembly

138
Q

Who are usually the best people to solve a problem

A

Those directly involved with it

139
Q

Which type of construction is known as limited combustible (ordinary)

A

Type 3

140
Q

Other than simply presenting information about a particular building, what is another purpose of pre instant plans

A

To identify in advance suitable strategies, tactics, and actions

141
Q

In the 5 step process of decision making, once a solution is selected, what happens next

A

The solution must be implemented

142
Q

Type of occupancy fires have a higher than average number of fire fighter line of duty fire deaths

A

Mercantile

143
Q

To be successful, Grant proposals must not only have merit in their own right, but also match _________

A

The goal of the Grant program

144
Q

Is a fire officer is unable to resolve a citizen complaint dealing with an operational issue of karma to whom should the complaint be forwarded

A

Chief of operations

145
Q

An incremental process can be used to develop pre incident plans where access to some data is limited. What doesn’t incremental process mean

A

start with a simple plan, add to it over time

146
Q

What does the Blue field on a NFPA 704 symbol represent

A

Health

147
Q

A pre incident plan should be developed with the goal of being useful in the event of an emergency to the fire department and also to whom

A

The owner

148
Q

Is end of class testing written or practical

A

It can be either

149
Q

Why is it required for all firefighters to read a new policy and sign off that they understand it

A

It ensures accountability

150
Q

Which construction type is the most durable and lasting structure

A

Type I

151
Q

What must the 1st arriving company level fire officer provide the dispatch center upon arrival at an instant scene

A

Verbal picture of the scene

152
Q

What does the B stand for in ABCD of public education course design

A

Behavior

153
Q

Complaint is also a manifestation of what else

A

A conflict

154
Q

What agency mandates early bloodborne pathogens training in the fire service

A

OSHA

155
Q

Fire officers benefit from using a project plan which this task’s, responsibilities, and _________

A

Due dates

156
Q

Which of the following is not a step recommended by the N FPA when dealing with the media

A

Tell them everything

157
Q

It is the 3rd step of the 4 step method of instruction

A

Application

158
Q

Which of the following is the minimum level of training to become a managing fire officer

A

Fire officer II

159
Q

When, relative to the annual evaluation, should fire fighters who are not meeting expectations know there is a problem

A

10 weeks before the valuations due

160
Q

A citizen’s complaint about comments made by firefighter on an incident seen is an example of what type of problem their fire officer may experience

A

External

161
Q

Accusing a fire fighter of performing an act that a citizen considers to be sub standard is an example of what type of problem

A

Complaint

162
Q

What is one of the 2 situations in which autocratic leadership style is indicated

A

When the fire company is involved in a high risk emergency scene activity

163
Q

The purpose of an investigation is to ________

A

Obtain additional information

164
Q

In providing training, fire officers act in another role besides instructor. What other role

A

Coach

165
Q

OSHA requires that everyone who uses SCBA and work assignments must be trained in its use and __________

A

Fit tested in it

166
Q

When students attempt to reform new tasks under instructor supervision when is success obtained

A

When they can perform the task safely without instructor input

167
Q

when fire officers are asked incidental things from citizens, such as where the nearest flu shot clinic is, and they do not knew the answer, what should they do

A

make every effort to find out and leave the citizen satisfied

168
Q

What can a fire department due to reinforce the basic training that volunteers receive during the initial CERT training program

A

Administer periodic refresher training

169
Q

Which N FPA standard outlines the principal duties of a public information officer

A

1035

170
Q

To require a fire fighter to perform with a rusty skills set in an emergency situation is considered to be __________

A

Dangerous

171
Q

What does the A stand for in the ABCD of public education course design

A

Audience

172
Q

How can fire officers know all they should in order to safely conducted live fire training

A

There is an N FPA standard which a dresses that specifically

173
Q

___________ Is a developmental relationship in which a more experienced person helps a less experienced person by providing a deliberate learning environment through instructing, coaching, providing experiences, modeling, and advising

A

Mentoring

174
Q

Progressive fire departments realize it is their responsibility to save the lives and property of their citizens from all types of instance through what process

A

Prevention

175
Q

___________ Is a method of directing, instructing, and training a person or group of people with the aim to achieve some goal or develop specific skills

A

Coaching

176
Q

A state of opposition between 2 parties is an example of ___________

A

Conflict

177
Q

Fire officer should avoid spending longer then _______ on any one lecture or presentation, as an adult learner tends to let their attention drift after that

A

15 to 20 minutes

178
Q

A fire fighter complaining about work assignments in a fire station would be an example of what category of problem that fire officer may encounter

A

In house

179
Q

According today conscious competence learning matrix developed by doctor Thomas Gordon in the 1970’s, what is the highest level of competence a fire fighter may display

A

The level 4

180
Q

What is a suggestion response to the happenstance discovery of a swimming pool with an unlock access gate while responding to some other problem at the residence

A

Talking to the homeowner and leaving a brochure on pool safety

181
Q

The census collection identifies a massive amount of information about what aspect of the nation

A

Demographics

182
Q

What does this C stand for in the ABCD of public education course design

A

Conditions

183
Q

What program is designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties, and other difficulties affect job performance

A

Employee assistance program

184
Q

What is the 1st step when developing a specific training program that is not already an existing program or lesson plan

A

Assess the need

185
Q

What is the 1st obligation in a may-day situation

A

Maintain radio discipline so command can determine the mayday location and situation

186
Q

What entity provides accreditation to certificate issuing entities and also accredits fire related degree programs at the college and University levels

A

International fire service accreditation Congress

187
Q

What can fire officer’s used to assist with making standard decisions in a consistent manner

A

Use a checklist

188
Q

Psychomotor skills fall into 1 of 4 categories. What is one of them

A

Initial

189
Q

After which type of instant, if any, should fire officers review events with their crews

A

After all incidents

190
Q

In general, at what level should a problem be solved within an organization

A

At the lowest possible level

191
Q

The fast and loud aspects of a typical Western world emergency response can be taken differently by people from different cultures. What is one way it might be perceived

A

Embarrassing

192
Q

What has been the trend over recent decades in terms of how multi ethnic the United States is

A

It is becoming more so all the time

193
Q

Do the needs of various communities differ in terms of what services and programs that their fire departments provide

A

Yes each one is unique

194
Q

In situations where a complaint is directly related to actions taken by fire officers to whom the complaint is being presented, what is the rule of thumb for them

A

Do not explain or excuse

195
Q

How should a company officer handle discrepancy dealing with the duties of an engine company at a fire scene

A

Refer the problem to an officer higher in the organization

196
Q

What can a fire officer do to maintain order in a fire station

A

Establish rules

197
Q

What city began the first organized instruction of fire officers in 1869

A

New York City

198
Q

What is the first step when establishing a local public education program

A

Identify the fire or life safety problem

199
Q

Is it ever appropriate for a fire department to make an effort to speak a non English language in the United States

A

Yes, some major city departments have gone so far as to make such a language the primary language of the station

200
Q

What happens to the number and complexity of decision making situations as fire officers move up through the ranks

A

They both increase

201
Q

Normally, how long is an informal written reprimand active

A

1 year

202
Q

A near miss, fire ground problem, or performance deficiency are all indicators of a need for _______

A

Additional training

203
Q

A mistake is an error or fault resulting from defective judgement, deficient knowledge, or __________

A

carelessness

204
Q

Is there any relationship between the number of senses engaged in a lesson and the student’s retention of the material

A

Yes, the more the better

205
Q

Who can enter a fire fighter into the employee assistance program

A

employee

206
Q

The types of problems fire officers encounter can be divided into 4 broad categories, What is one of those categories

A

In-house issues

207
Q

What trend was started when The Nation Fire Prevention Association (NFPA) helped standardize fire fighter training by publishing the inaugural edition of NFPA 1001, standards for fire fighting professional qualifications in 1974

A

consensus standards

208
Q

There are 4 responses to an investigation; recommended suggested action, suggest alternative solutions, refer the issue to another agency, or ______

A

take no action

209
Q

The objective of presentation is to introduce the students to the subject matter, explain the importance of the topic, and ________________

A

create interest in the presentation

210
Q

What is the best implementation strategy for a program that involves extensive community contact

A

willing participation

211
Q

Who is at the front line of the campaign to identify the needs of an individual

A

company officers

212
Q

On a live fire training evolution, each hand-line is required to flow a minimum of how many GPM

A

95

213
Q

A complaint about a co-worker (or co-wokers) is an example of _________ conflict

A

internal

214
Q

Which of the following is the minimum level of training to become a supervisory fire officer

A

fire officer I

215
Q

What is the first step in Michael Taigman’s conflict resolution model

A

Drain the emotional bubble

216
Q

What does the D stand for in ABCD of public education course design

A

degree

217
Q

What is one situation in which strong autocratic leadership is essential

A

executing orders to evacuate a building

218
Q

A fire officer notices a fire fighter has been absent from work numerous times, is irritable, and moody. What may be affecting the fire fighters performance

A

stress

219
Q

Should leadership style change from the time of size-up to the time of execution of the chosen plan

A

Yes, democratic is appropriate for size-up while autocratic is apt once the operation is under way

220
Q

What us one of the factors that distinguish fire officers from fire fighters

A

the responsibility to act as an agent of the formal organization

221
Q

What 2 challenges does the fire officer of the 21st century face

A

fire station as a work location and leading volunteers

222
Q

Is end-of-class testing written or practical

A

it can be either

223
Q

The specific behavior to perform, the condition in which it must be performed, and the performance measure are all part of what

A

an objective statement

224
Q

What is the strongest force that influences the performance and commitment of a volunteer fire fighter

A

effective leadership

225
Q

In the fire service, discipline divides into what 2 sides

A

positive and negative.

226
Q

What important vote did the IAFF pass in 1968

A

To eliminate their 50 year old no strike clause in their constitution

227
Q

In the context of human resources, what does the F stand for in FLSA

A

Fair

228
Q

What N FPA standard covers the infection control program

A

N FPA 1581

229
Q

What is the pay system called him which firefighters are typically paid a base amount and then receive additional compensation for good performance

A

Merit based

230
Q

What situation justifies exposing firefighters to a high level of risk

A

Realistic chance of saving a life

231
Q

___________ A method whereby representatives of employees (unions) and employers determine the conditions of their employment through direct negotiation

A

Collective bargaining

232
Q

Who is the Union member appointed or elected to be the 1st line of labor representation at the workplace

A

Shop steward

233
Q

How many fully equipped personnel must there be at a minimum in a RIC

A

2

234
Q

Who determines when it’s safe to reduce the level of PPE at an incident scene

A

Incident commander and safety officer

235
Q

Fire fighters should be medically examined periodically as long as they are engaged in performing emergency duties, with an emphasis on identifying risk factors that could lead to ___________

A

Heart attack

236
Q

According to Taylor, ____________ Calls for optimizing the ways tasks are performed and simplifying the objects so workers could be trained to perform a specialized sequence of motions in the one best way

A

Scientific management

237
Q

A (n) ____________ Occurs when the parties involved in a strike reached a deadlock during negotiations

A

Impasse

238
Q

____________ Is the process of providing rest, rehydration, nourishment, and medical evaluation to members who were involved in strenuous or extended duration incident scene operations

A

Rehabilitation

239
Q

N FPA requires ____________ To track idenity, assignment, and location of all firefighters operating at an incident scene

A

A personnel accountability system

240
Q

Many of the early fire fighter labor actions in the United States were over the establishment of a new system. What system

A

Volunteer/career pay system

241
Q

Who determines a need for focused training

A

An officer or the department

242
Q

What has been used in place of strikes to influence public opinion in favor of the wants of fire fighters during labor disputes

A

Picketing

243
Q

Is the term used for the process of attracting, selecting, and maintaining an adequate supply of labor

A

Staffing

244
Q

Range, scope, and tasks of a fire officers supervisory activities are defined by 3 primary components to which are: 1) the local labor contract, and 2) the fire department’s rules common regulations, and procedures. What is the 3rd component

A

The municipality’s personnel regulations

245
Q

According to N FPA 1521, what is the minimum level of fire officer required to be a safety officer

A

Fire officer I

246
Q

What does the I stand for in CISM

A

Incident

247
Q

What is one complaint by unions about open shops

A

Non Union members benefit from the efforts of the Union

248
Q

The practice of having multiple companies that might respond together du pree instant planning together in their response area is viewed as

A

An excellent method of improving coronation between companies

249
Q

Who determines fitness for duty status after reviewing documentation of a member’s exposure

A

Fire department physician

250
Q

Which of the following is not a phase of an accident investigation

A

Employee administrative action

251
Q

Porting to Maslow’s hierarchy of needs, the most basic human needs, at the bottom of the ladder, are known as

A

Physiological needs

252
Q

What type of management techniques are appropriate in an involuntary work performance meeting with a subordinate

A

Theory X

253
Q

Step ______ initiates the formal part of the grievance procedure

A

2

254
Q

What is one of the most important reasons for establishing and maintaining an effective incident command structure at every incident

A

Situational awareness

255
Q

Situational awarenessWhat does the I stand for in IDLH

A

Immediately

256
Q

Most state fire service professional certification systems are based on __________

A

N FPA standards

257
Q

Which of the following behavior models established by Blake and Mouton is the preferred behavior for fire officers to have

A

Sound

258
Q

What task force developed a standardized physical ability test that is validated as an assessment of a firefighter candidates physical ability to perform the critical tasks of a firefighter

A

Fire service joint labor management wellness fitness task force

259
Q

What is the 1st step of the 4 step method of instruction

A

Preparation

260
Q

At what point in the grievance process can employ contact a Union representative to discuss an issue

A

Any time

261
Q

What does the NBFSPQ do

A

Accredits fire service certification systems

262
Q

According to the textbook, what will be a fire officers greatest challenge

A

Managing people

263
Q

In addition to meeting regulatory requirements, how can records of accidents be used

A

Identifying trends

264
Q

What does the controlling person demonstrate, according to the Blake and Mouton managerial grid

A

High concern for results, low concern for people

265
Q

What is an MOU most similar to

A

A labor contract

266
Q

__________ Is the process of imparting knowledge or skill through systematic instruction

A

Education

267
Q

How many days is a supervisor given to reply to a written grievance

A

10 days

268
Q

Training is defined as the process of achieving proficiency through instruction and ___________

A

Hands on practice

269
Q

The context of having their security threaten, firefighters may do what is necessary to survive. In that situation, how will they feel, typically, about advancing the objectives of the fire department or their officers

A

Not highly motivated

270
Q

What is described as a negotiated legal agreement between the labor organization and the local jurisdiction

A

A labor contract

271
Q

Who can the instant commander give authority to, immediately suspend, or alter activities on an incident seen

A

Safety officer

272
Q

Safety officerWhat NFPA standard covers health related fitness programs for fire department members

A

N FPA 1583

273
Q

What is the 5th level of Maslow’s hierarchy of needs

A

Self actualization

274
Q

Self actualizationThe Blake and mouton managerial grid style that represents the lowest level of concern for both results and people is called

A

Indifferent

275
Q

There are many ways to shrink a fire department’s labor supply. What is one of the methods preferred by most fire departments

A

Attrition

276
Q

What is the term used for the process of setting performance standards and evaluating performance against those standards

A

Performance management

277
Q

What does the accommodating person demonstrate, according to the Blake and mouton managerial grid

A

Low concern for results, high concern for people

278
Q

What is one method of identifying unsafe conditions that occurred during an incident

A

Post incident analysis

279
Q

What is one of the best tools to use to improve time efficiency

A

Delegation

280
Q

The ___________ school developed by Mayo shifted the focus to pay more attention to the workers and to working conditions that would make them more productive

A

Humanistic management

281
Q

Who is generally the 1st point of contact between the workers and the fire department organization

A

Fire officer

282
Q

Who determines whether or not to award accreditation to a given agency

A

A group of impartial experts

283
Q

What Federal directive mandates incident management training

A

HSP D - 5

284
Q

Are strikes by state or municipal workers legal

A

No, in most places they are illegal

285
Q

How did Taylor determine the optimal way to perform a job

A

Time and motion studies

286
Q

What is the minimum number of firefighters required for an interior operation

A

2

287
Q

Employee relations include all activities designed to _____________

A

Maintain a rapport with the employees

288
Q

How are the air time ratings for SCBA determined

A

They are based on the air consumption of an individual at rest

289
Q

What program was developed in 1999 to assist today’s fire chiefs and Union presidents in fostering cooperative and collaborative labor management relationships

A

The IAFC/IAFF labor management initiative

290
Q

What is one rule that can prevent 10 to 15 firefighter deaths per year if complied with every time

A

Firefighters must be seated and wear seat belts in transit

291
Q

What is the pay system called in which firefighters are typically paid a base amount and then receive dish no compensation for any skills the fire fighter can demonstrate

A

Skill based

292
Q

What can a fire officer develop to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighter injury or death

A

Incident action plan

293
Q

A Formal training program includes both skills practice and what else

A

Classroom time

294
Q

What is one rule that pertains to IDLH conditions

A

2 in, 2 out

295
Q

In the early days, how many hours did New York firefighters work in a week

A

151

296
Q

The sound attitude believes in what’s right rather than ____________

A

Who’s right

297
Q

Which level of human factors analysis and classification system (HFACS) is the most difficult to analyze

A

HFACS 4

298
Q

Why do many States prohibits firefighters from walking out on strike

A

Because of the severity of the potential impact on public safety

299
Q

Is one specific situation in which fire observ’d must behave as theory X managers

A

When operating at a fire

300
Q

In the Blake and mouton managerial grid, _______ sees high high level of concern for either people or results as too extreme and tries to moderate both in the workplace

A

Status quo