Flight Attendant module 1 Flashcards
Flight Attendant
-A steward or stewardess on an aircraft
-Attends to the needs of passengers on a commercial flight
Short names for flight attendant
-cabin crew, inflight crew, stewardess
Why are FAs employed?
-To ensure the safety and comfort of passengers aboard commercial flights, select business jet aircraft, charter aircraft, private, and on some military aircraft
Chief duties of being a flight attendant
-Passengers’ safety and the flight deck’s security
-Assist in emergencies, keeping them calm and safe
-Serve beverages, snacks, and sometimes meals
-Greet, assist with baggage, and seating, hand out band-aids, and ibuprofen
Previous names for flight attendants
stewardesses, stewards, air hostess, and hostess
Hawaiian culture
Only allowed men or stewards to fly
Average age of a flight attendant and average seniority
-46
-15 years
First female flight attendant
-RN nurse named Ellen Church
-1930 she was hired by United Airlines
-Had to wear a girdle
Projected number of airliners by 2036
-41,030 new airlines
Number of expected new cabin crew members from 2019-2036
-839,000
Employment of flight attendants projection of growth from 2019-2026
-10 percent growth
-what percentage of customers’ choice of airlines is influenced by their inflight experiences, shaped almost entirely by the flight attendant
25%
What are the most important factors for being a flight attendant?
-Graciousness
-Intelligent service
-Advantages of being a flight attendant
-Paid to travel
-Flexible schedule
-Benefits
-Meet interesting people
-Not micromanaged
-Time off
Typical length of training for a flight attendant
-3-8 weeks, 6-8 weeks for major airlines
What types of airlines pay you during training?
-Regional Airlines
-Major Airlines do not
Do airlines fly you to training?
Yes, except for Compass
After completing training-what happens?
-Reserve-RSV
What is reserve?
The system of requiring FAs to be on standby to cover open trips, buy anyone can bid a RSV
What is needed when a FA cannot make his/her flight for any reason or the flight is suddenly over booked and understaffed
FA ASAP
Are there times of stand-by as a reserve?
Yes
What is the time length for being on RSV?
No set length of time: depends on the airline and depends on the base within that airline
Do you get paid on RSV?
Yes
What month do the FAs have vacation?
March
What happens when FA goes on vacation?
-Someone must fly the FA’s
-This is when crew scheduling will call a RSV to cover the trip
-Junior FA gets a senior trip
Trip operations from start to finish*
-Report for Duty/check-in
-Crew Briefing/Inflight Briefing
-Crew Boards Aircraft
-Pre-flight safety checks (check equipment)
-Check catering
-Board Customers-greet, assist with seating & stowage of baggage
-Secure Cabin and Close cabin door
-Jetway pulls away from aircraft
-Arm Doors for departure
-Brief cockpit-cabin ready, shut cockpit door
-Sterile Cockpit
-Safety demo
-Walk thru-check, seats, tray tables, electronics, baggage, seatbelts
-Sit down & Buckle Up
-Silent Review/CLUE
-Take off
-Food & Beverage Service
-Secure Cabin
-Walk thru-check, seats, tray tables, electronics, baggage, seatbelts
-Sterile cockpit
-Sit down & Buckle up
-Silent review/clue
-Jetway moves toward aircraft
-Disarm doors
-De-Plane
-Debriefing
Based on your line of flying: you are on call?
January 18-22
line of flying
The monthly schedule a FA receives as a result of the bidding process designating trip sequences
