Flight Attendant module 1

Question 1

Flight Attendant

Answer 1

-A steward or stewardess on an aircraft
-Attends to the needs of passengers on a commercial flight

Question 2

Short names for flight attendant

Answer 2

-cabin crew, inflight crew, stewardess

Question 3

Why are FAs employed?

Answer 3

-To ensure the safety and comfort of passengers aboard commercial flights, select business jet aircraft, charter aircraft, private, and on some military aircraft

Question 4

Chief duties of being a flight attendant

Answer 4

-Passengers’ safety and the flight deck’s security
-Assist in emergencies, keeping them calm and safe
-Serve beverages, snacks, and sometimes meals
-Greet, assist with baggage, and seating, hand out band-aids, and ibuprofen

Question 5

Previous names for flight attendants

Answer 5

stewardesses, stewards, air hostess, and hostess

Question 6

Hawaiian culture

Answer 6

Only allowed men or stewards to fly

Question 7

Average age of a flight attendant and average seniority

Answer 7

-46
-15 years

Question 8

First female flight attendant

Answer 8

-RN nurse named Ellen Church
-1930 she was hired by United Airlines
-Had to wear a girdle

Question 9

Projected number of airliners by 2036

Answer 9

-41,030 new airlines

Question 10

Number of expected new cabin crew members from 2019-2036

Answer 10

-839,000

Question 11

Employment of flight attendants projection of growth from 2019-2026

Answer 11

-10 percent growth

Question 12

-what percentage of customers’ choice of airlines is influenced by their inflight experiences, shaped almost entirely by the flight attendant

Answer 12

25%

Question 13

What are the most important factors for being a flight attendant?

Answer 13

-Graciousness
-Intelligent service

Question 14

-Advantages of being a flight attendant

Answer 14

-Paid to travel
-Flexible schedule
-Benefits
-Meet interesting people
-Not micromanaged
-Time off

Question 15

Typical length of training for a flight attendant

Answer 15

-3-8 weeks, 6-8 weeks for major airlines

Question 16

What types of airlines pay you during training?

Answer 16

-Regional Airlines
-Major Airlines do not

Question 17

Do airlines fly you to training?

Answer 17

Yes, except for Compass

Question 18

After completing training-what happens?

Answer 18

-Reserve-RSV

Question 19

What is reserve?

Answer 19

The system of requiring FAs to be on standby to cover open trips, buy anyone can bid a RSV

Question 20

What is needed when a FA cannot make his/her flight for any reason or the flight is suddenly over booked and understaffed

Answer 20

FA ASAP

Question 21

Are there times of stand-by as a reserve?

Answer 21

Yes

Question 22

What is the time length for being on RSV?

Answer 22

No set length of time: depends on the airline and depends on the base within that airline

Question 23

Do you get paid on RSV?

Answer 23

Yes

Question 24

What month do the FAs have vacation?

Answer 24

March

Question 25

What happens when FA goes on vacation?

Answer 25

-Someone must fly the FA’s
-This is when crew scheduling will call a RSV to cover the trip
-Junior FA gets a senior trip

Question 26

Trip operations from start to finish*

Answer 26

-Report for Duty/check-in
-Crew Briefing/Inflight Briefing
-Crew Boards Aircraft
-Pre-flight safety checks (check equipment)
-Check catering
-Board Customers-greet, assist with seating & stowage of baggage
-Secure Cabin and Close cabin door
-Jetway pulls away from aircraft
-Arm Doors for departure
-Brief cockpit-cabin ready, shut cockpit door
-Sterile Cockpit
-Safety demo
-Walk thru-check, seats, tray tables, electronics, baggage, seatbelts
-Sit down & Buckle Up
-Silent Review/CLUE
-Take off
-Food & Beverage Service
-Secure Cabin
-Walk thru-check, seats, tray tables, electronics, baggage, seatbelts
-Sterile cockpit
-Sit down & Buckle up
-Silent review/clue
-Jetway moves toward aircraft
-Disarm doors
-De-Plane
-Debriefing

Question 27

Based on your line of flying: you are on call?

Answer 27

January 18-22

Question 28

line of flying

Answer 28

The monthly schedule a FA receives as a result of the bidding process designating trip sequences