Flashcards

1
Q

What is a enterprise

A

Enterprise is seeing a opportunity to provide a product or service that people are willing to buy

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2
Q

What are the components if a buisness plan

A

Aims and objectives, market plan, Human Resources plan, production plan, finance plan

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3
Q

What is a role of a buisness plan

A

Identifying markets
Helping with finance
Identifying resources that a buisness needs to operate
Achieve buisness aims and obj

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4
Q

What is a sole trader and give 2 adv and disadv

A

Sole trader is buisness woned by one person
Adv: the owner keeps 100% profit
They are able to make all desicion
Disadv: unlimited liability
Lack skill in some areas

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5
Q

What is a partnership and give 2 adv and disadv

A

A parnership is a buisness owned by 2 to 20 people
Adv: alot of skill over different areas of the buisness
Alot of experience and better ideas produced
Disadv: unlimited liability
Profit is shared over all the people
Arguments as they may all not agree on a idea

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6
Q

What is a private limited company and give 2 adv and disadv

A

A buisness owned by shareholders who only sell privately to friends and family
Adv: limited liability
Continuity
Disadv: profits are given to companies in form if divdends
Cannot sell as much shares as plc

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7
Q

What is a plc and give 2 adv and disadv

A

A plc is a buisness owned by shareholders who sell to the public
Adv: limited liability
Finance can be raises by selling to the public
Disdv: prifits are shared in forms of dividends
Higher set up cost then partnership and sole trader memorandum and articles of association

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8
Q

Waht are the aims and obj of a buisness

A

To survive
Make profit
Expand
Market share
Providimg service

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9
Q

What are stakeholders
What are internal stakeholders
What are external stakeholders

A

Are groups of people who are interested in a buisness
Are the buisness owners and people who work in the business
Are the local community, suppliers, customers and government
Employees
Customer
Suppliers
Government
Local communities
Owners

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10
Q

What is organic growth

A

It’s concerned with increasing sales of products and services. It is internal, as in it grows by increasing its own size rather than taking over another business

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11
Q

What is external growth

A

External growth can be achieved by mergers and takeover.

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12
Q

What is eos

A

Economies of scale is the reduction of unit costs the more the business grows

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13
Q

What is primary objective of marketing

A

Tk increase the amount of sales

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14
Q

What is market research

A

Market research is how buisnesses collect information on whether or ont their products or services will be bought

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15
Q

What is primary research and give examples

A

Brand ne information that is collected by the business examples are:
Questionnaire
Survey
Interview
Focus groups

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16
Q

What is secondary research amd give examples

A

When a buisness uses information that already exists examples are
The internet
Magazine/ newspaper
Government reports
Competitors websites

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17
Q

What is qualitative data

A

The data related to attitudes , opinions and feelings. For example reasons why you do/ do not buy a particular product, and your feeling to that brand

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18
Q

What is quantitative data

A

This is data related to numbers. Fir example the number if times you gonshoppinh per week, or the number of hats you own

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19
Q

What is market segmentation

A

Market segmentation is where they split people into groups based on age gender lifestyle location

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20
Q

I hat are the four features of a good product

A

Made of high quality
Innovative
Functional
It meets the need of the customer

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21
Q

The benefits of branding

A

Brand loyalty in which the customer comes again and again
Higher prices in which well known brands are able to charge higher prices for their goods

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22
Q

The 4 stages of the product life cycle

A

Introduction
Growth( starts to grow)
Maturity(full potential)
Decline ( falls off)

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23
Q

What are was to extend the cycle of the product

A

A buisness could lower prices
Redesign packages to make it look more attractive
Advertising the product more widely

24
Q

What is price skimming

A

It is where the product starts at the high price then decreases over time

25
What is cost plus pricing
Where the buisness looks at the cost of how much it was to make then add a percentage onto it
26
What is penetration pricing
This is where the buisness joins the competitive market by puttimg the price at the lowest once they gain loyalty the will increase th price
27
What is competitor pricing
This is where a buimess keeps a close eye on the competitors prices then they try to match it or beat it
28
What is promtional pricing
It is a short term of price reductions and special offers to increase sales
29
What is digital distribution channel
This is where they deliver goods via the internet. However, there is no physical products
30
What are the different aims of promotion
Social media Websites Print media Tv Radio
31
benefits if a tall stucture
Each manager have a small span of control Lots of chances ti gain promotion
32
Benefits of a flat structure
Fater communication Staff at the bottom feel more important and valued as they are closer to managers
33
What is delegation
When a manager passes a job ti someone below them in a organisation chart
34
What is the span of contol
The number of workers a manager has direct control
35
What is chain if command
The formal rout a buisness takes in communicatiom
36
What is authority
Each employee in a buisness has a different level of authority/ responsibility
37
Surbordinate
Somebody who works below somebody else in a buisness
38
What is digital communication
Is the exchamge of information electronically using ict
39
One way communication
Message is sent but there is no reply
40
Internal communication
Communication between people employed in the smae organisations
41
External communication
Communication between people in the organisation and out of it
42
Formal communication
Channels of communication withina orginisation
43
Informal communication
Communication outside of the officsl channels
44
Verical communication
Communication up or down the hierarchy
45
Horizontal communication
Communication of people on the smae level
46
Why di buimesses recruit
When a buisness starts Explands Employee leaves New skills needed
47
Benefits of internal recruitment
Lower cost to advertise Employee already familiar with the buisness
48
Benefits of external recruitment
Bring in fresh ideas Doesn’t leave a gap elsewhere in the buisness
49
Eight steps of recruitment
Job analysis Job description Person specification job advert Sort applications Interview applicant Select best applicant Contract of emplyee
50
Methods of slection
Cv Application form Letter of application Interveiws Tests Group activities References
51
Method of motivation
Hourly wage Monthly salary Piece rate Comission Profit sharing
52
Method if non finacial motivation
Awards Praise Working enviroment
53
Induction training
Training new employees recieves on the first day or week of their new job
54
On the job training
The traing the person receives at the job places
55
Of the job training
Person is trained away form Their job