First Week Exam Flashcards
To kill the exam and do it again next year!
1
Q
Do not bake hybrids in the booth at temperatures over __°C
A
66
2
Q
Nicking the glass with a drill bit or sharp tool will almost always lead to ________.
A
Breakage
3
Q
How long does it take for an airbag module to deploy once a signal has been received?
A
15-25 milliseconds
4
Q
There are 3 different types of screws ____ head _____ head ________ head
A
pan bevelled flattened
5
Q
Name 4 things included in the heading section of a repair order.
A
Customer name, address and phone number. Date Vehicle year, make, model, VIN, paint code, mileage Police sticker number
6
Q
Supplied air ______ are now recommended by all paint manufacturer’s as the only breathing apparatus that will effectively protect individuals from isocyanates
A
Respirators
7
Q
An estimate is a firm contract price. True or False
A
False An estimate is not a firm contract price unless there is a mutual agreement.
8
Q
______ grease is non-condutive silicone grease designed to seal out moisture and therefor prevent corrosion on electrical connectors.
A
Dielectric
9
Q
What makes vehicle trim nessesary?
A
It helps distinguish one vehicle from another. Basic trim is provided by all manufacturer’s nessesary to provide safety and have higher trim levels available as options.
10
Q
kick panels provide coverage of?
A
-wires -lower hinge bolts - E-brake & hood release cables
11
Q
Inspect the bumper for missing or broken ________ or mouinting points.
A
Hardware
12
Q
Where are garnish moldings located?
A
Inside the interior and surround the windshield, including top roof rail and windshield pillars.
13
Q
Where is the console located?
A
It is a dividing partition between or in front of the front seats.
14
Q
Rpms on disks/stones must be rated higher than the tool. True or False
A
True.
15
Q
When using solvents or mixing paint what kind of gloves should be worn?
A
Nitrile
16
Q
What digit of the VIN number can be used to cross reference the passive restraint system?
A
17th
17
Q
Name 2 clips that are most commonly used
A
J-clips H-Clips Horseshoe clips Plastic Christmas tree clips
18
Q
The average tensile strength of urethane is in the range of _____+ lb per square inch.
A
1000
19
Q
Should you ask other technicians in your shop who have additional experience on unfamiliar vehicles? Yes or No
A
Yes
20
Q
to decide if something has a safety function what should you do?
A
consider what would happen if the trim was removed or non existent
21
Q
who is responsible for the cost of Betterment?
A
the customer
22
Q
A fully charged battery freezes at -__°C
At half charge it freezes at -__°C
If its fully discharged it freezes at -__°C
A
- 80
- 25
- 10
23
Q
The controller is the computer, or the _____ of the system.
A
Brain
24
Q
The ampere hour rating (Ah) indiates the ability of a battery to supply power when the charging system has failed. The rating is the number of amps a battery delivers at __°C for 20hrs and maintains voltage above __._ V
A
27
10.5
25
Where are the rocker moldings located?
Between the front and rear wheels on the lowest panel of the car.
26
Where are belt moldings located?
On the top of the exterior door panel and at the bottom of door glass.
27
Solvents, paints and primers must be stored in a metal shelving unit. True or False
False They must be stored in a metal cabinet.
28
Weatherstrips are very expensive and can be easily torn, so extreme caution must be used when removing these components. True or False
True
29
To whom are the instructions on a repair order for?
Technician
30
Small amount of electricity passing through the body causes a tingly sensation in your hands and arms. True or False
False It can cause brain and central nervous system damage.
31
What might go under the sublet section of a repair order?
This is a list of all the items or repairs done outside the shop (for example, radiator, frame or towing).
32
Am estimate is a complete ______ for the repair of the vehicle.
Blueprint
33
before any trim is removed you should perform a ...
visual inspection
34
Never ______ the wheel studs as a clean metal-to-metal thread contact is necessary to ensure proper torque.
Lubricate
35
What is a sill plate?
They are found inside door openings, also called sill step plate. They provide protection from a sharp metal edge that is formed when the rocker panel sections are welded together.
36
Tempered glass is only used for front windshields.
True or False
False
It is also used for side windows too
37
Is it better to repair or replace damaged trim?
It is often more cost effective to replace it rather than spend the time to repair it properly.
38
Which cable should always be disconnected last on a battery?
Negative (ground)
39
Tempered glass is manufactured through a process called \_\_\_\_\_\_.
annealing
40
\_\_\_\_\_\_\_\_\_ seat belts must be replaced.
Damaged
41
A batterys self-discharge rate is higher at higher battery \_\_\_\_\_\_\_\_
Temperatures
42
Water and _____ \_\_\_ are combined to formed to create an electrolyte.
Sulphuric acid
43
Safety glasses and face shields provide the same protection. True or False
False Safety glasses provide minimal protection where as face shields provide extra protection when paired together.
44
Should you perform any service on a battery if it is frozen or may be frozen?
No
45
By definition, estimate means to arrive at an often accurate, but usually approximate price for a job. True or False
True
46
Name on of the 3 safety features an instrument panel incorporates to help protect the driver.
Padded crush pads Passenger air bags Lower knee pads
47
Structural glass is defined as glass that is ______ into its opening and therefore contributes to the structural strength of the vehicle.
Bonded
48
How must a vehicle be returned to the customer/insurance company?
Pre-accident condition or like-new appearance.
49
When a hazardous material in splashed into the eyes how many minutes minimum should you flush them with water?
15 minutes
50
Interior trim protects the occupants from exposed wires, sharp metal edges, and exposure to the elements True or False
True
51
Before you remove any trim what should be done?
Visual inspection for previous damages.
52
Which filter should you use when sanding a car. N95 OR P100?
P100
53
On doors with no upper frame, the fore and aft, frontward or rearward adjustment of the door glass is made by moving the ________ in slotted holes in the door shell.
Regulator
54
Appropiate eye and hand protection must be worn as contact with ________ acid causes severe burns.
Sulphuric
55
When the specific gravity is \_.\_\_\_ or greater, the ball floats and the tube appears to have a green dot
1.225
56
Reading estimates properly. 0.6 BL =? 1.7 RP =?
36 minutes Blend 1hr 42 minutes Repair
57
Where is Weather Shield located and whats it purpose?
Its located behind most trim panels. They provide a protective barrier to keep elements such as wind, water, dust and noise from entering the vehicle interior.
58
What do inertia sensors do?
They detect rapid deceleration for the passive restraint systems.
59
If electrolyte level is low, tube appears what color?
Clear
60
What do body side mouldings protect against?
They provide protection against door dents and scratches caused by other vehicles, shopping carts, or by opening the doors against solid objects.
61
Air diffusers only need to be used occasionally to blow things off. True or False
False Never use compressed air to blow off any material from bare skin or clothing. It could cause an air bubble in your blood stream resulting in serious health concerns or death.
62
Trim provides three basic functions. Name them
Occupant protection Visual appearance Functionality
63
Annealing increses the strength of tempered glass to approx ___ times the strength of ordinary glass.
six
64
Specific gravity is a measurment of the density of a fluid or solid compared to that of water.
True or False
True
65
what does SRS stand for? what is a door panel?
-supplemental restraint system - component or trim fastened to the inside of the door shell?
66
trim removal is never impossible, but sometimes very _______ and _______ - ___________ .
challenging and time - consuming.
67
An estimate is sometimes referred to as a damage \_\_\_\_\_\_\_.
Appraisal
68
Relying on supplements or additions to the original estimate is not the answer. Insurance companies see this as a signal of ________ or ________ business practices.
Incompetence Unethical
69
Encapsulated glass is bordered with a \_\_\_-\_\_\_\_\_\_ rubber or plastic frame.
non-removable
70
Solvent soaked rags must be stored where?
Sealed metal containers
71
Non-structural glass can be defined as glass that is not ______ into the opening.
Bonded
72
Name the 2 types of glass used by manufacturers.
Laminated and tempered
73
Older-style vinyl headliners are usually slid over steel rods called _____ \_\_\_ that hold the headliner in place.
listing rods
74
What does PPE stand for?
Personal protective equipment
75
The toyota prius is ___ volts
276
76
A signed ____ \_\_\_\_ authorizes the shop to proceed with the repairs and protects the shop from financial loss.
Repair order
77
The gap between the bench grinders rest and stone must be atleast 1/8 apart. True or False
True
78
Hazardous materials are defined as materials that may damage personal Health. True or False
False They may damage personal health OR the the environment.
79
What should always be worn when handling halogen bulbs?
Always wear gloves and goggles when handling these bulbs.
80
What is a horseshoe clip tool used for?
It is used to remove the spring clips that fasten window cranks onto the splined shafts of the window regulator.
81
Always move a hybrid vehicle with the _____ off the ground.
tires
82
When removing trim, will some adjoining trim components have to be removed also? Yes or No
Yes
83
It is okay to use high-pressure air to blow-off dust and dirt. True or False
False. Fabric carpets can be damaged if high-pressure air is used to blow off dust and dirt. Using high pressure compressed air can unravel textile weaves and will alter the carpets texture of leave streaks in the carpet.
84
NIOSH, OSHA and WHS stand for what
National Institute for Occupational Safety and Health Occupational Safety and Health Administration Workplace Health and Safety
85
The difference between cold cranking amps and cranking amps is the average a battery can deliver at \_\_°C or \_°C for 30 seconds and maintains a terminal voltage above 7.2V
-18
0
86
\_\_\_\_\_ cables mean high voltage, found in hybrids.
orange
87
If the specific gravity is lower than \_.\_\_\_, the ball sinks and is not visible.
1.225
88
When using an electrical tool that has two prongs it is _______ grounded. When using an electrical tool that has a third prong the tool is _______ grounded.
Internally Externally
89
Each battery cell is theoretically capable of producing a maximum of \_.\_ V
2.1
90
What are reveal moldings?
Exterior trim moldings that border windshields and rear window glass openings.
91
What are the two styles seat belts come in?
Lap and three-point
92
Where is rear post/ C pillar trim found?
Its located on the inner side of the sail panel area of the quarter panel.
93
What color coded wire do passive restraint systems use?
Yellow
94
You can dispose of some hazardous materials by poring them down the drain. True or False
False Never dispose of hazardous materials by pouring them down the drain.
95
Batteries are 100% efficient at \_\_°C
27
96
Always wear class 00 ____ volt saftey gloves during the process of de-powering and powering a hybrid system back up.
1000
97
Jacking information can always be found in a ______ manual.
service
98
Rivets can be made of these tree types of material. Name them
Aluminum, steel or plastic
99
Trim removal and installation has tree basic areas of concern, which are Procedures, tools and, ______ \_\_\_\_\_\_\_\_
attachment methods
100
Reserve capacity is the time required for a fully charged battery at 80°F under a constant __ A draw to reach a voltage of \_\_.\_ V.
25
10.5
101
\_\_\_\_\_\_ ______ offer the best and most reliable procedures for R & I
Service Manuals
102
Where is center pillar/ B pillar trim typically found?
Its found on only four door type vehicles between the front and rear doors.
103
The rate of self-discharge of a battery increases when the temperature of the battery \_\_\_\_\_.
increases
104
What do wheel opening moldings protect against?
They provide paint and body protection from flying stones, sand and debris off rotating tires.
105
All entries on a repair order should be made accurately and be entered within 7 days upon receiving an invoice. True or False
False They should be entered IMMEDIATELY upon recieving an invoice.
106
A fully charged battery has a specific gravity of \_.\_\_\_ to 1.280 at 27°C
1.265
107
Fast charging is better than slow chaging because it takes a shorter time to acheive a charge.
True or False
False
Fast charging may charge the battery faster but becuase it only charges it to 75% its not the ideal way to charge a battery.
108
What are the 4 elements an estimate must contain?
Heading Body Summary Protection clause
109
Trim removal can sometimes be impossible. True or False
False Trim removal is never impossible, but sometimes very challenging and time-consuming.
110
Name the 3 ways toxic products can enter your body.
Inhalation Ingestion Absorption
111
Headliners are designed to protect the occupants from ____ injury in case of a rollover and roof collapse, and they also provide insulation from noise.
Head
112
Workplace Health and Safety state that noise levels over ____ dB can cause permanent hearing loss over time.
85 dB
113
\_\_\_\_\_\_\_\_\_ is given off by the incomplete combustion of gasoline, diesel propane and other fuels can be dangerous, if not deadly.
Carbon monoxide
114
Automobile manufacturers may use a _____ or _____ \_\_\_\_\_ on adjoining panels to create uniform appearance, areodynamis and the ability to open adjoining components without causing binding of the neighboring panel.
flush
Shingle effect
115
Bolts are sized in 3 ways, which are length of the threaded shaft, diameter of the threaded shaft and _______ or ______ size
thread pitch
116
Temered glass is used for ____ windows, ____ \_\_\_\_ windows, and \_\_\_\_\_\_\_.
rear, side door, sunroofs
117
Laminated glass consists of a thin sheet of _____ that is sandwiched between inner and outer layers of glass.
plastic
118
Should non-disposable masks be cleaned and inspected daily?
Yes
119
What is a passive restraint?
They include air bags and some seatbelts in modern vehicles. They are designed to work automatically without operator or occupant engagement.
120
belt mouldings are located ? body side mouldings are safety features to prevent what?
top of exterior door panel/bottom of door glass door dents and dings in parking lots
121
missing or damaged trim can contribute to what
increase safety risk
122
What are trim pad tools used for?
They are used to remove the fasteners that hold interior trim panels to the vehicle.
123
A professional estimate tells the customer somewhat an idea on what they are receiving for each repair. True or False
False. It tells the customers EXACTLY what they are receiving for each repair dollar.
124
Where is the parcel shelf located?
They are common in almost all models, with the exception of hatchbacks and trunks. it lies horizontal at the base of the back window glass.
125
wich determines weather or not..
trim was damaged before R&I
126
Corrosion deposits on batterys can be cleaned up with warm water and ______ \_\_\_\_.
baking soda
127
What are marker lights used for?
To illuminate the corners of the vehicle at night, identifying the size of the vehicle for other drivers.
128
Where is the kick panel located?
The outside of the drivers left foot or passengers right foot area.
129
garnish mouldings are? reveal mouldings are?
-interior -exterior surrounding front &back glass
130
The ability to identify trim components and efficiently perform removal and installation procedures without damaging components is the key to a successful repair. True or False
True
131
Bonding of metal containers containing flammable liquids is required by most fire regulations. True or False
True
132
