FIRST TEST Flashcards

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1
Q

What are the R.O.P.E.S.?

A

Respect Openmindedness Participation Escuchar Smile

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2
Q

What are the 4 P’s of marketing?

A

Product, Price, Promotion, and Place

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3
Q

What is “Branding”?

A

name, word or words, symbol, or design that identifies an organization and its products

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4
Q

What is “Brand Name”?

A

a word or words, letters, or numbers representing a brand that can be spoken, such as “Gatorade” or “Los Angeles Lakers”

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5
Q

What is a Trademark?

A

a device that legally identifies ownership of a registered brand or trade name

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6
Q

What is the Brand Identity?

A

the name evokes the strength of the brand

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7
Q

What is Brand Equity?

A

the value the brand has beyond its actual functional benefits - ex. Apple iPhones can be bad but people will still buy them because it is an apple iphone

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8
Q

What are three steps to develop brand identity?

A

develop, link, and help

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9
Q

What is the develop part in forming brand identity?

A

yankees are a professional baseball team - must form your product

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10
Q

What is the link part in forming brand identity?

A

ex. yankees fan thinks positively about the club - it is about inking the brand name with an emotion

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11
Q

What is the help part of brand identity?

A

You have help in the form of advertisements and companies above you promote you products

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12
Q

What is Marketing?

A

the process of developing, promoting, and distribuiting products, or goods and services, to satisfy customer’s needs and wants

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13
Q

What is the Marketing Concept?

A

idea that organizations need to satisfy their cutomer while also trying to reach their organization’s goals

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14
Q

What is the Market?

A

potential customers with shared needs who have the desire and ability to buy a product

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15
Q

What are needs?

A

a lack of basic necessities such as food, clothing, or shelter

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16
Q

what are wants?

A

things that people desire based on personality, experiences, or information about a product

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17
Q

What is a Target Market?

A

a specific group of consumers that an organization selects as the focus of its marketing plan

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18
Q

What are Demographics?

A

statistics that describe a population in terms of personal characteristics

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19
Q

What is the Marketing Mix?

A

a combination of four basic marketing strategies, known as the 4 Ps — Product, price, place, and promotion

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20
Q

What is the channel of distribution?

A

path a product take from the produce to the consumer

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21
Q

How do businesses make money? What is the formula?

A

R-C=P - Revenue - Costs = Profit

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22
Q

Main difference between good and service?

A

good is tangible while a service is intangible good is clothes, you can hold it service is someone coating your driveway, you cannot hold that

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23
Q

What are examples of demographics?

A
  • age - location (climate) - income - education level - gender - ethnicity
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24
Q

What is Mass Marketing? What is it about its target market?

A

promoting products with one key message that is directed to everyone - no target market

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25
Q

What is Mass Marketing useful for?

A

effective for the use of needs - effective for essential

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26
Q

What is Mass Marketing not useful for?

A

not effective for wants

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27
Q

How do companies find their target market?

A

demographic research

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28
Q

What is the example of Product in the marketing Matrix?

A
  • design - cost - quantity and quality - name - packaging
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29
Q

What is the example of Price in the marketing Matrix?

A
  • how much can we charge to max our revenue
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30
Q

What is the example of Place in the marketing Matrix?

A
  • geographcial area - or area within a store - channel of distribution - path from producr to consumer ex. amazon - brilliant bc how they connect of producers to consumers. they have everything you want - huge automated warehouse
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31
Q

What is the example of Promotion in the marketing Matrix?

A

advertisements, things like that, bill boards

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32
Q

How marketers compete without listeing the price?

A

image is everything and hw they present the product makes people want to buy it regardless of the price

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33
Q

What is Economics?

A

study of the choices and decisions that effect making, distributing, and using goods and services

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34
Q

What does GDP stand for?

A

Gross domestic product

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35
Q

What is Gross?

A

total amount of money

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36
Q

What is Domestic?

A

home country

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37
Q

What is Product?

A

goods and services

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38
Q

What is GDP?

A

value of all goods and services produced within the country.

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39
Q

What is profit?

A

the money left after all costs and expenses of a business are paid.

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40
Q

What is competition?

A

the struggle among companies for customers

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41
Q

What is supply?

A

all the products avaliable for sale

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42
Q

What is demand?

A

the customer’s desire to buy products

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43
Q

What is Copyright?

A

legal protection of a creator’s intellectual property or products

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44
Q

What are some examples of Copyrights?

A

books, films, video games, music - anything copyright is all in the library of congress

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45
Q

What must you do if you want to use something that is copyrighted?

A
  • if you want to use it, you need permission and you must pay a ROYALTY to the legal owner of the copyright
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46
Q

What is sole proprietorship?

A

when a business involves only one owner

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47
Q

What is a Partnership?

A

when a business has two or more owners

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48
Q

What is a limited Partnership?

A

when a partnership has a “silent partner”

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49
Q

What is a corporation?

A

business entity that has the ability to conduct business and enter into contracts apart from its owner or owners

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50
Q

What is Subchapter’s Corporation?

A

this type of corporation must follow all the same government regulations as a corporation, but it is taxed like a partnership.

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51
Q

What are opportunity costs?

A

what a consumer misses out on by making a purchase

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52
Q

What are examples of opportunity’s cost?

A
  • college player could go to nfl but becmes a teacher - misses out on money - so when u hae a choice of two decisions and u choose on thing you miss out on another which is opportunity cost
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53
Q

What are the two groups of competition?

A

price and non price

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54
Q

What is price competition?

A

ex. price-match walmart + best buy - things such as 2k are the same but can drive prices down key factor when competeing for price: demand

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55
Q

What is non price competition?

A
  • luxury cars - apparel (nike, Under Armour, adidas) - cereal - pric is same but different intangibles - everything is different but PRICE - luxury car shave different things they can do thats different than other cars, or the wuality (how it drives, how it handles, seating types, interior desgin - apparell looks different or the quality - cereal (boxes are different, types etc…
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56
Q

What is elasticity of demand?

A

when the price go es up or down the price demand in turn goes up or down - if something becomes more expensive, the demand goes down - if something becomes less expensive, the demand increases

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57
Q

What is inelasticity of demand?

A

when the demand doesn’t change - if price goes up, demand doesnt change - if price goes down, demand doesnt change

58
Q

What are examples of price competition?

A
  • sports contracts (E) - Pencil (I) - Tickets (E)
59
Q

What are examples of non-price competition?

A
  • bottled water - dasani, poland spring
60
Q

What is a Patent? and examples

A

20 year protection of an invention ex. first ipod, it had the scroll

61
Q

What is a Trademark?

A

words, names, symbols, sounds, or colors that distnguish goods and services

62
Q

What is examples of words in a trademark?

A

just do it

63
Q

What are examples of names in a trademark?

A

Nike, Under Armour, Reebok

64
Q

What are examples of Colors in a trademark?

A

yellow and red from mcdonalds, color combiations that other companies cant use, cant use same letting North Carolina: as their trademark on their baby blue

65
Q

What are examples of sound in a trademark?

A

red robbin (the red robbin Yum! is a trade work

66
Q

what are property rights?

A

play a role in protecting innnovations, and ideas

67
Q

What role does property rights serve?

A

these things incentivises creative and thinking

68
Q

What are examples or property rights?

A

trade mark, patent, etc…

69
Q

APPLE MARKETING MATRIX development of (product)?

A
  • cutting edge technology - trend setting - innovation in both hardware and software (pushed the boundaries of capabilities) - dont have to be the first to have the idea, they have to be first to integrate - integrated music on phone and phone
70
Q

APPLE MARKETING MATRIX (promoting)?

A
  • tv - reputation - word of mouth - social media
71
Q

APPLE MARKETING MATRIX (distribute)?

A

APPLE STORE big adavntages - trouble shooting (fixes your problems) - testing (allows you to samle) - experts (people there always willing to help and are very smart) genius bar**********

72
Q

Respect Openmindedness Participation Escuchar Smile

A

What are the R.O.P.E.S.?

73
Q

Product, Price, Promotion, and Place

A

What are the 4 P’s of marketing?

74
Q

name, word or words, symbol, or design that identifies an organization and its products

A

What is “Branding”?

75
Q

a word or words, letters, or numbers representing a brand that can be spoken, such as “Gatorade” or “Los Angeles Lakers”

A

What is “Brand Name”?

76
Q

a device that legally identifies ownership of a registered brand or trade name

A

What is a Trademark?

77
Q

the name evokes the strength of the brand

A

What is the Brand Identity?

78
Q

the value the brand has beyond its actual functional benefits - ex. Apple iPhones can be bad but people will still buy them because it is an apple iphone

A

What is Brand Equity?

79
Q

develop, link, and help

A

What are three steps to develop brand identity?

80
Q

yankees are a professional baseball team - must form your product

A

What is the develop part in forming brand identity?

81
Q

ex. yankees fan thinks positively about the club - it is about inking the brand name with an emotion

A

What is the link part in forming brand identity?

82
Q

You have help in the form of advertisements and companies above you promote you products

A

What is the help part of brand identity?

83
Q

the process of developing, promoting, and distribuiting products, or goods and services, to satisfy customer’s needs and wants

A

What is Marketing?

84
Q

idea that organizations need to satisfy their cutomer while also trying to reach their organization’s goals

A

What is the Marketing Concept?

85
Q

potential customers with shared needs who have the desire and ability to buy a product

A

What is the Market?

86
Q

a lack of basic necessities such as food, clothing, or shelter

A

What are needs?

87
Q

things that people desire based on personality, experiences, or information about a product

A

what are wants?

88
Q

a specific group of consumers that an organization selects as the focus of its marketing plan

A

What is a Target Market?

89
Q

statistics that describe a population in terms of personal characteristics

A

What are Demographics?

90
Q

a combination of four basic marketing strategies, known as the 4 Ps — Product, price, place, and promotion

A

What is the Marketing Mix?

91
Q

path a product take from the produce to the consumer

A

What is the channel of distribution?

92
Q

R-C=P - Revenue - Costs = Profit

A

How do businesses make money? What is the formula?

93
Q

good is tangible while a service is intangible good is clothes, you can hold it service is someone coating your driveway, you cannot hold that

A

Main difference between good and service?

94
Q
  • age - location (climate) - income - education level - gender - ethnicity
A

What are examples of demographics?

95
Q

promoting products with one key message that is directed to everyone - no target market

A

What is Mass Marketing? What is it about its target market?

96
Q

effective for the use of needs - effective for essential

A

What is Mass Marketing useful for?

97
Q

not effective for wants

A

What is Mass Marketing not useful for?

98
Q

demographic research

A

How do companies find their target market?

99
Q
  • design - cost - quantity and quality - name - packaging
A

What is the example of Product in the marketing Matrix?

100
Q
  • how much can we charge to max our revenue
A

What is the example of Price in the marketing Matrix?

101
Q
  • geographcial area - or area within a store - channel of distribution - path from producr to consumer ex. amazon - brilliant bc how they connect of producers to consumers. they have everything you want - huge automated warehouse
A

What is the example of Place in the marketing Matrix?

102
Q

advertisements, things like that, bill boards

A

What is the example of Promotion in the marketing Matrix?

103
Q

image is everything and hw they present the product makes people want to buy it regardless of the price

A

How marketers compete without listeing the price?

104
Q

study of the choices and decisions that effect making, distributing, and using goods and services

A

What is Economics?

105
Q

Gross domestic product

A

What does GDP stand for?

106
Q

total amount of money

A

What is Gross?

107
Q

home country

A

What is Domestic?

108
Q

goods and services

A

What is Product?

109
Q

value of all goods and services produced within the country.

A

What is GDP?

110
Q

the money left after all costs and expenses of a business are paid.

A

What is profit?

111
Q

the struggle among companies for customers

A

What is competition?

112
Q

all the products avaliable for sale

A

What is supply?

113
Q

the customer’s desire to buy products

A

What is demand?

114
Q

legal protection of a creator’s intellectual property or products

A

What is Copyright?

115
Q

books, films, video games, music - anything copyright is all in the library of congress

A

What are some examples of Copyrights?

116
Q
  • if you want to use it, you need permission and you must pay a ROYALTY to the legal owner of the copyright
A

What must you do if you want to use something that is copyrighted?

117
Q

when a business involves only one owner

A

What is sole proprietorship?

118
Q

when a business has two or more owners

A

What is a Partnership?

119
Q

when a partnership has a “silent partner”

A

What is a limited Partnership?

120
Q

business entity that has the ability to conduct business and enter into contracts apart from its owner or owners

A

What is a corporation?

121
Q

this type of corporation must follow all the same government regulations as a corporation, but it is taxed like a partnership.

A

What is Subchapter’s Corporation?

122
Q

what a consumer misses out on by making a purchase

A

What are opportunity costs?

123
Q
  • college player could go to nfl but becmes a teacher - misses out on money - so when u hae a choice of two decisions and u choose on thing you miss out on another which is opportunity cost
A

What are examples of opportunity’s cost?

124
Q

price and non price

A

What are the two groups of competition?

125
Q

ex. price-match walmart + best buy - things such as 2k are the same but can drive prices down key factor when competeing for price: demand

A

What is price competition?

126
Q
  • luxury cars - apparel (nike, Under Armour, adidas) - cereal - pric is same but different intangibles - everything is different but PRICE - luxury car shave different things they can do thats different than other cars, or the wuality (how it drives, how it handles, seating types, interior desgin - apparell looks different or the quality - cereal (boxes are different, types etc…
A

What is non price competition?

127
Q

when the price go es up or down the price demand in turn goes up or down - if something becomes more expensive, the demand goes down - if something becomes less expensive, the demand increases

A

What is elasticity of demand?

128
Q

when the demand doesn’t change - if price goes up, demand doesnt change - if price goes down, demand doesnt change

A

What is inelasticity of demand?

129
Q
  • sports contracts (E) - Pencil (I) - Tickets (E)
A

What are examples of price competition?

130
Q
  • bottled water - dasani, poland spring
A

What are examples of non-price competition?

131
Q

20 year protection of an invention ex. first ipod, it had the scroll

A

What is a Patent? and examples

132
Q

words, names, symbols, sounds, or colors that distnguish goods and services

A

What is a Trademark?

133
Q

just do it

A

What is examples of words in a trademark?

134
Q

Nike, Under Armour, Reebok

A

What are examples of names in a trademark?

135
Q

yellow and red from mcdonalds, color combiations that other companies cant use, cant use same letting North Carolina: as their trademark on their baby blue

A

What are examples of Colors in a trademark?

136
Q

red robbin (the red robbin Yum! is a trade work

A

What are examples of sound in a trademark?

137
Q

play a role in protecting innnovations, and ideas

A

what are property rights?

138
Q

these things incentivises creative and thinking

A

What role does property rights serve?

139
Q

trade mark, patent, etc…

A

What are examples or property rights?

140
Q
  • cutting edge technology - trend setting - innovation in both hardware and software (pushed the boundaries of capabilities) - dont have to be the first to have the idea, they have to be first to integrate - integrated music on phone and phone
A

APPLE MARKETING MATRIX development of (product)?

141
Q
  • tv - reputation - word of mouth - social media
A

APPLE MARKETING MATRIX (promoting)?

142
Q

APPLE STORE big adavntages - trouble shooting (fixes your problems) - testing (allows you to samle) - experts (people there always willing to help and are very smart) genius bar**********

A

APPLE MARKETING MATRIX (distribute)?